Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
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Lokalizacja
Zmień lokalizacjęUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Zobacz więcej
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Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Zobacz więcej
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We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sofology - Farnborough
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊
Elle was very patient and knowledegable…
Elle was very patient and knowledegable as we looked at lots of options before we placed our order. Highly recommend
1 stycznia 2026
Odpowiedź od Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Good customer service from Elle
I went to the Farnborough store and was greeted by a really pleasant young lady assistant Elle who was extremely helpful . I gave her some idea of what I was looking for and she went out of her way to help
me with the choices available . It was a tad disappointing to then find 11 weeks before delivery - apparently made in China but the frame is lifetime guaranteed
30 grudnia 2025
Odpowiedź od Sofology - Farnborough
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Farnborough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent customer service from Charlie…
Excellent customer service from Charlie helped us make an informed decision on our purchase.
30 grudnia 2025
Odpowiedź od Sofology - Farnborough
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Charlie was super
Charlie was super, no hard sell, just very informative. Didn’t feel pressured at any point. Helped us make a decision based on what we were looking for. He was also very patient with us, especially when we had a baby and toddler in tow that took our attention a few times. We had to leave the first day we looked, but returned to look for him as he helped us with our decision with no influence.
30 grudnia 2025
Odpowiedź od Sofology - Farnborough
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Everything was explained to me…
Everything was explained to me including how to clean stains off.
30 grudnia 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Comfortable surroundings and easy to…
Comfortable surroundings and easy to select a sofa, and not hassled by the staff
27 grudnia 2025
Odpowiedź od Sofology - Farnborough
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Relaxed helpful staff who weren’t pushy
Relaxed helpful staff who weren’t pushy
Great range
27 grudnia 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Farnborough
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Sofology Farnborough Hampshire
My wife and I popped into the Farnborough, Hampshire store to browse for a new sofa, Candace approached us and made us feel so welcome to the store, she showed exactly what we were after and she was full of knowledge on products and services available to us. The whole process of purchasing our sofa was made easy from start to finish.
28 grudnia 2025
Odpowiedź od Sofology - Farnborough
Thank you for awarding us 5 Stars :-)
Review is based on pre-delivery…
Review is based on pre-delivery experience. One of six furniture stores at this ( Farnborough) retail park, but Sofology store feels in top2 in looking a little more premium, also unlike others had a choice of made to order d immediate delivery options. ( the
Tater appealed to our needs) Evan assisted us and he was helpful friendly, helpful and knowledgeable and in fairness we probably would not have purchased if he had not showed us one of the options ( powered headrest) that was not on the show model, and checked the stock levels.
28 grudnia 2025
Odpowiedź od Sofology - Farnborough
Thank you for awarding us 5 Stars :-)
Friendly but not pushy staff
28 grudnia 2025
Odpowiedź od Sofology - Farnborough
Good afternoon Sally, thanks for leaving a review 😊
Absolutely love my new sofa
Absolutely love my new sofa! Great experience buying in store. Very helpful staff and no pressure. I ended up spending more than I intended but am over the moon with my choice. Delivery was sooner than predicted and it looks great in my lounge. Soooo comfy! Would recommend.
10 lutego 2025
Odpowiedź od Sofology - Farnborough
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Excellent products & service…
Excellent range of sofas and superb customer service from the Farnborough branch of Sofology.
Special thanks to Vlad, who was extremely knowledgeable & helpful.
27 grudnia 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great Service for Sofa Selection
We were helped in store with our sofa selection and order, the service was efficient, not over bearing and provided helpful advice that reassured our decision making without it feeling sales driven.
27 grudnia 2025
Odpowiedź od Sofology - Farnborough
Thank you so much for taking the time to share your feedback with us
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very well very pleased
27 grudnia 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service from Evan
We met with Evan a couple of times over the past few weeks and he was really helpful. Thank you Evan!
26 grudnia 2025
Odpowiedź od Sofology - Farnborough
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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