Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Zobacz więcej
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Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Zobacz więcej
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We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good service
Can’t remember the chap’s name but easy to deal with friendly and very helpful. Nothing was a problem. Very happy with the service.
17 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Exceptional customer care and support. The sales/customer consultant was very…
The sales/customer consultant was very courteous and helpful.
15 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly especially charlie made…
Very friendly especially charlie made several visits trying to make my mind up product knowledge nit too pushy is a big one
18 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofa - Got what we wanted,,with lots of help.
Got what we wanted,,with lots of help.
15 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Odpowiedź od Sofology - Farnborough
Hello, thank you so much for your review. We are so happy to hear this!
Odpowiedź od Sofology - Farnborough
Hello, thank you so much for your review. We are so happy to hear this!
Very friendly staff member
Very friendly staff member. Explained everything. The sofas sold themselves. Very easy process.
16 listopada 2025
Odpowiedź od Sofology - Farnborough
Hello, thank you so much for your review.
Great personal service and advice from…
Great personal service and advice from a lovely lady Candice
15 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff were very helpful and not…
The staff were very helpful and not pushy. There was a wide range of sofas to look at,
9 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful and knowledgeable about my…
Very helpful and knowledgeable about my choice of lounge suite.
9 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly & helpful service…
Very friendly & helpful service received today in your Farnborough store. Highly recommend.
10 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Outstanding customer service in store.
As soon as we walked in the store we were greeted by Gary, he was very warm and welcoming and asked if we needed help, we explained what we wanted and had to walk to the other side of the shop, poor Gary had a boot on so had clearly hurt himself but he was happy to show us around, I managed to find the exact sofa on a screenshot I had taken, that particular sofa was upstairs.. poor Gary still walked upstairs to show us with a smile on his face..then back downstairs to get a computer and back up again! He was brilliant. We did go away and have a think but came back probably 20minutes later to make a purchase, sorry if I get the name wrong I believe it was Candice that ran us though all of the options and warranty, optional extras and so on, she was great at explaining everything in detail and we walked away extremely happy. Overall a great experience shopping with sofology
7 listopada 2025
Odpowiedź od Sofology - Farnborough
Thank you for sharing your experience at Sofology Farnborough. We're glad Gary and Candice assisted you well during your visit. It's great to hear that Gary's dedication and Candice's helpfulness made a positive impact.
Your kind words and perfect rating mean a lot to us, and we're pleased you left happy with your purchase. We strive for exceptional service, and your feedback reflects our team's efforts.
We look forward to welcoming you back to Sofology Farnborough. If you have any questions or need assistance, please reach out.
Found a great deal on a sofa…
Found a great deal on a clearance sofa and they still offered 0% finance which I didn’t expect.
9 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review!😊
Great choice
8 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service and great prices!
Very helpful service from Evan. Explained everything patiently.
8 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Odpowiedź od Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Evan, Farnborough
Evan was friendly and helpful at the Farnborough store today. He made sure to give us all the information we needed and our shopping experiance was smooth and stress free.
8 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for your review. Another great review for Evan, we will make sure to pass this on! Have a nice day.
very nice helpful Staff
6 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Barry was outstanding
Barry was outstanding. not pushy very helpful. good laugh everything a sales man should be. all the other staff also helpful.
19 października 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Gary would deserve 10 stars…
Gary would deserve 10 stars unbelievable performance he has and the most helpful person have ever had
4 listopada 2025
Odpowiedź od Sofology - Farnborough
Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o innych rodzajach recenzji.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.