Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
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Lokalizacja
Zmień lokalizacjęUnit A, 226 Purley Way, CR0 4XG Croydon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... Zobacz więcej
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Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... Zobacz więcej
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We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit A, 226 Purley Way, CR0 4XG, Croydon, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good quality sofas at reasonable prices.
Good quality sofas at reasonable prices. No pressure from the friendly and very informative salesman. Bright, clean and airy showroom. Very good shopping experience.
10 sierpnia 2026
Odpowiedź od Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Odpowiedź od Sofology - Croydon
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
The shop attendant was so polite and…patient
The shop attendant was so polite and friendly and patient very honest with opinion
6 sierpnia 2026
Odpowiedź od Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
My first time at Sofology
My first time at Sofology , I had the best customer experience ever.
6 czerwca 2026
Odpowiedź od Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Great service
1 sierpnia 2026
Odpowiedź od Sofology - Croydon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
They been very helpful
They been very helpful, price is fare and good quality! Umut the guy who asist us was very professional.
26 lipca 2026
Odpowiedź od Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great team
I made a few visits to this store to try out different sofas and spoke to many members of the team, they were all incredibly helpful & knowledgeable. Great experience overall.
27 marca 2026
Odpowiedź od Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Umut - Fantastic Sofologist!
Umut, was a very professional Sofologist, giving great guidance and recommendations. Can’t wait for the new sofa!
19 lipca 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Umut. Have a great day 😊
Odpowiedź od Sofology - Croydon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
No communication/update since ordered, hasn't arrived yet
Still awaiting for the sofa I ordered 3 weeks ago where I have been told it should arrive within 1.5 to 2 weeks. No communication or update from anyone about the delivery yet.
29 lipca 2026
Odpowiedź od Sofology - Croydon
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
We had an excellent experience thanks…
We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and she made the whole experience smooth and stress-free. Thank you, Amen, for your outstanding service—I truly appreciate your help and would highly recommend her!
17 lipca 2026
Odpowiedź od Sofology - Croydon
Thank you for this great review and your recommendation we really apprechiate it.
Gordon was exceptional
Gordon was exceptional. No pushy pressure to buy, wanted to help and assist, listened to what we were looking for and helped us create exactly that. He was personable, knowledgeable and despite the ongoing IT challenges the company were having with emails, he went above and beyond to help.
The sofas were also noticeably a higher quality than a lot of the competitors - we tried what felt like 10 different stores and were very happy with our choice at Sofology.
17 lipca 2026
Odpowiedź od Sofology - Croydon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Odpowiedź od Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
The shop assistant was very helpful and…
The shop assistant was very helpful and not pushy for a sale. He was more helpful in getting me the right. sofa for me.
7 lipca 2026
Odpowiedź od Sofology - Croydon
Thank you for awarding us 5 stars Colleen!
Perfect
had an excellent experience buying a sofa bed from this store. The customer service was outstanding from start to finish. The staff were friendly, professional, patient, and took the time to answer all of my questions without any pressure.
The quality of the sofa bed is excellent, and I’m very happy with my purchase. The whole process was smooth and enjoyable. I highly recommend this store to anyone looking for great products and exceptional customer service. Thank you for such a wonderful experience!
2 lipca 2026
Odpowiedź od Sofology - Croydon
Thank you for this great review Mrs Fakhri!
The people in the store were very…
The people in the store were very helpful and friendly, the guys that delivered and set up the sofa were equally good. We are very pleased with the sofa too!
26 czerwca 2026
Odpowiedź od Sofology - Croydon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Nice design..
27 czerwca 2026
Odpowiedź od Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Top sales man and excellent customer service
We were attended to by Umut. He was an outstanding sales man. He took his time to explain everything to us. His customer service skills was what made the difference in us settling to buy from sofology and not the other companies in the same vicinity.
20 czerwca 2026
Odpowiedź od Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Fantastic
Fantastic, no-pressure service from Monica. Super knowledgeable, and the sofa I ordered was fantastic. It was only the second one I sat on in the showroom, but immediately fell in love and ordered there and then which is unusual for me as someone who usually deliberates decisions for a long time! Thank you Monica for your help.
13 czerwca 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you for your review. Another great review for Monica; we will make sure to pass this on! Have a nice day.
Brilliant experience
Brilliant experience - Umut was very personable and not pushy at all- top man
20 czerwca 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Umut. Have a great day 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.