Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit A, 226 Purley Way, CR0 4XG Croydon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for. Thank you.
Reakcja na opinię
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Zobacz więcej
Reakcja na opinię
The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit A, 226 Purley Way, CR0 4XG, Croydon, Zjednoczone Królestwo
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wounderful sales person
Wounderful salesman Took his time help me select my choice.Excellent and helpful man.Highly recommended.
14 kwietnia 2026
Odpowiedź od Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Odpowiedź od Sofology - Croydon
Hi there, thank you for your review. Another great review for Karin, we will make sure to pass this on! Have a nice day.
Easy to park Good Choice Friendly…
Easy to park Good Choice Friendly Helpful staff .
Hopefully the communication will be good about when the sofas will arrive and the actual furniture will be well made. The buying experience good
10 kwietnia 2026
Odpowiedź od Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Ask for Wioleta
The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the manager was brilliant he chased it up for me and made sure the application went through. From going to all the other sofa stores their sofas were the most comfortable and the staff made you feel at home.
6 kwietnia 2026
Odpowiedź od Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Quality customer service from Gordon
From start to finish, a stress free and laid back process.
Gordon who helped us on the day was top notch, very helpful and extremely professional.
He explained and took us through everything without it being all to overwhelming.
Massive help on the day!
6 kwietnia 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊
Staff were super helpful
Staff were super helpful! 10/10
Thank you to both Amen and the gentleman on the phone who helped!!
1 kwietnia 2026
Odpowiedź od Sofology - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Overall Good service and quality but…
Overall Good service and quality but bit of delay in delivery
19 października 2025
Odpowiedź od Sofology - Croydon
Thank you for your feedback - we’re really pleased to hear you’re happy with the service and quality 😊We’re sorry for the delay with your delivery and appreciate your patience while we got everything to you. If there’s anything further we can help with, please don’t hesitate to get in touch.
Salesperson was very polite
Salesperson was very polite, helpful and explained everything about the product and the financing of the product. He also explained all the extras but didn't force you to buy them.
14 marca 2026
Odpowiedź od Sofology - Croydon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
We have had excellent service from…
We have had excellent service from Gordon. He was helpful and professional.
23 marca 2026
Odpowiedź od Sofology - Croydon
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gordon.
Great service and Gordon was great
21 marca 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊
Fantastic customer service
Fantastic customer service from Monica in the Purley Way branch. No pressure but at hand for questions and opinions.
15 marca 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you for your review. Another great review for Monica, we will make sure to pass this on! Have a nice day.
The lady who served me was very helpful…
The lady who served me was very helpful and honest, her name was Amen in the Croydon branch, she remembered me from the week before which is good customer service
18 marca 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you for your review. Another great review for Amen, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Croydon
Hi there, thank you very much for your review. We are pleased to hear you are happy with the service at Sofology!
Beautiful sofas and very helpful staff
Umut was very helpful with me picking out a sofa advised me on what was suitable for me as I have mobility problems. I was between 2 sofas and he helped me with picking the better one for me. He left me to browse the store and came and answered my questions when I needed him to. No pressure into buying anything just very helpful and understanding.
16 marca 2026
Odpowiedź od Sofology - Croydon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Umut. Thank you for taking the time to leave a review 😊
A pleasant experience
Gordon was very helpful and knowledgable. His approach was friendly but professional. We appreciated being left on our own, with plenty of time to make our decision, without being relentlessly pursued around the store, as had been our experience elsewhere.
13 marca 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.
Excellent Service
Excellent Service. Sales assistant Wioleta was friendly, polite and very helpful. She explained everything we needed to know with regards to the sofas we were purchasing
8 marca 2026
Odpowiedź od Sofology - Croydon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We went to the Purley Way
We went to the Purley Way store and one of your staff named Monica De Castro was very helpful and kind . Helped us a lot with our decision! Thank you Monica
7 marca 2026
Odpowiedź od Sofology - Croydon
Thank you for choosing Sofology!
Odpowiedź od Sofology - Croydon
Thank you Miss Owen
Excellent customer service and quality of sofas
From start to finish, Umut was there to answer any queries. He took the time to explain the process, Ts&Cs, and was very knowledgable about the sofa we were interested in.
2 marca 2026
Odpowiedź od Sofology - Croydon
Thank you for this great review :-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.