We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęGreyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went in having no idea what we wanted, but through the help of a lovely lady we managed to secure the perfect sofa, everyone was friendly and welcoming but not at all pushy or invasive! Couldn’t recom... Zobacz więcej
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No sales pitch. Very relaxed atmosphere. Lovely sofas and chairs. The member of staff who dealt with us was fantastic.
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Outstanding as always! This was my 4th purchase from the store! The service I received was outstanding. Luan gave a friendly & genuine welcome. I was feeling a little overwhelmed with how many choi... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Zjednoczone Królestwo
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
He was very helpful and gave use plenty…good sales man and very helpful
He was very helpful and gave use plenty of time to decide
24 marca 2026
Odpowiedź od Sofology - Chester
Thank you for awarding us 5 stars :-)
Staff was very patient and took time to…
Staff was very patient and took time to explain the varieties of materials available and detailed information on how to care for the leather.
24 marca 2026
Odpowiedź od Sofology - Chester
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Was served by Julia when we visited the…
Was served by Julia when we visited the store and she was really friendly & very helpful. She explained the whole process of purchasing the sofa we had our eye on with no pressure at all. We went away to think about it & she’s since helped me step by step in processing the order online. Lovely lady.
24 marca 2026
Odpowiedź od Sofology - Chester
Thank you for this amazing review Mrs Egerton!
We dealt with Julia who was…
We dealt with Julia who was helpful,friendly and knowledgeable and once we had made our choice everything was explained to us quickly and efficiently.
23 marca 2026
Odpowiedź od Sofology - Chester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Odpowiedź od Sofology - Chester
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Nic was very helpful
Nic was very helpful, around when we had questions but also gave us space to think about what we wanted. When it came to purchasing, Nic ensured we had all the necessary information to make the right choice
22 marca 2026
Odpowiedź od Sofology - Chester
Hi there, thank you for your review. Another great review for Nic, we will make sure to pass this on! Have a nice day.
Positive buying experience
Really happy with my experience buying a sofa from Pete, he spent time going through the various options and at no point did I feel pressured. He gave good advice and I feel happy with my decision to purchase.
21 marca 2026
Odpowiedź od Sofology - Chester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Odpowiedź od Sofology - Chester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
I had a very good experience ‘sofa…
I had a very good experience ‘sofa shopping’ thanks to Daniel. He was very helpful and knowledgeable and spent time making sure I knew what was going on.
A very smooth transaction.
Thankyou Daniel
18 marca 2026
Odpowiedź od Sofology - Chester
Hi there, thank you for your review. Another great review for Daniel, we will make sure to pass this on! Have a nice day.
Friendly staff
Friendly staff - Julia was very helpful and explained everything to me, I would definitely deal with her again.
16 marca 2026
Odpowiedź od Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Nic was amazing
Nic was amazing, thoroughly recommend sofology and Nic. Staff are friendly and knowledgeable 🤩
15 marca 2026
Odpowiedź od Sofology - Chester
Thank you Mr Ellis!
John greeted us when we entered the…
John greeted us when we entered the store and allowed us space to browse and try out different sofas without any pressure. We fell in love with one and he was so helpful talking us through all our options and getting our order placed. I can’t wait to receive our new sofa
17 marca 2026
Opinia niezależna
Odpowiedź od Sofology - Chester
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Chester
Thanks for this fabulous review. We appreciate you sharing it with others!
Great service
Great service, relaxed approach. The store was clean, tidy and inviting. We were greeted on entrance by Luan and she was happy to check in on us and answer all of our questions. When we decided to buy Luan took us through the whole process in great detail and happily answered our questions clearly. Very happy with the order process.
12 marca 2026
Odpowiedź od Sofology - Chester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Pleasant Staff
Assistant was very pleasant and offered help when we needed it. We dislike being followed around the store by over eager salespersons so we found it enjoyable to walk around the store in peace.
8 marca 2026
Odpowiedź od Sofology - Chester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Staff were very helpful told them what…
Staff were very helpful told them what we wanted and found the sofa we loved ordered the one pointed too
12 marca 2026
Odpowiedź od Sofology - Chester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Went to the Chester store and was…
Went to the Chester store and was greeted by John who was very helpful, very knowledgeable and friendly, talked through and explained everything and helped us come to our decision. Great experience. Looking forward to our new sofa.
10 marca 2026
Odpowiedź od Sofology - Chester
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
Overall a lovely experience
Overall a lovely experience, nice relaxed atmosphere, time to walk around the store with no hard sell.
Julia was amazing, she was so helpful very knowledgeable, informative and also very easy to talk to. The suite I have chosen is exactly what I was looking for.
Thank you Sofology
9 marca 2026
Odpowiedź od Sofology - Chester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Odpowiedź od Sofology - Chester
Thank you for sharing Rachel!
John the salesman introduced himself in…
John the salesman introduced himself in a friendly manner for us to browse the sofas and then gave us professional advice on the sofa that we had chosen
9 marca 2026
Odpowiedź od Sofology - Chester
Thank you for awarding us 5 stars Mr Gratton.
Doświadczenie Trustpilot
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