We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęGreyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went in having no idea what we wanted, but through the help of a lovely lady we managed to secure the perfect sofa, everyone was friendly and welcoming but not at all pushy or invasive! Couldn’t recom... Zobacz więcej
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No sales pitch. Very relaxed atmosphere. Lovely sofas and chairs. The member of staff who dealt with us was fantastic.
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Outstanding as always! This was my 4th purchase from the store! The service I received was outstanding. Luan gave a friendly & genuine welcome. I was feeling a little overwhelmed with how many choi... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Zjednoczone Królestwo
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sofology - Chester
Thank you for awarding us 5 stars!
Nic at the Chester store was wonderful…
Nic at the Chester store was wonderful - friendly, helpful, and knowledgeable. Great experience. Thanks Nic! 🐆
31 stycznia 2026
Odpowiedź od Sofology - Chester
Thank you for awarding us 5 stars!
Dealt with a lady in chester called…
Dealt with a lady in chester called Nicola. Absolutely amazing from start to finish. So professional and helpful. Couldn't ask for more
31 stycznia 2026
Odpowiedź od Sofology - Chester
Thank you for awarding us 5 stars :-)
Pete is brilliant
Pete was very helpful during our visit. We ended up being quite picky, but Pete wasn’t phased and helped us with all decisions.
30 stycznia 2026
Odpowiedź od Sofology - Chester
Thank you Brian
Fantastic service the staff are so…
Fantastic service the staff are so helpful and don't harass you,they are also very knowledgeable.
30 stycznia 2026
Odpowiedź od Sofology - Chester
Thanks Andy!
Excellent staff.
The staff at both The Chester (Julie?) and Stoke (James) branches were very helpful in our decision making process. We told them what our needs were and they gave us sound advice without being pushy.
14 stycznia 2026
Odpowiedź od Sofology - Chester
Thank you for sharing your experience David
Great service and excellent quality furniture
Great service from the in-store team again. The store is clean, well laid out and welcoming. Pete was very helpful and gave great advice and guidance. We are looking forward to receiving our second sofa from Sofology in 12 months.
26 stycznia 2026
Odpowiedź od Sofology - Chester
Thank you for choosing Sofology!
Covered all the points important
Covered all the points important, professionally, quickly and politely
26 stycznia 2026
Odpowiedź od Sofology - Chester
Thank you for awarding us 5 stars Jeanette :-)
Salesman Daniel was extremely helpful…
Salesman Daniel was extremely helpful and informative
28 stycznia 2026
Odpowiedź od Sofology - Chester
Thank you Arthur!
Very helpful & knowledgeable sales lady…
Very helpful & knowledgeable sales lady . Good choice of sofas & very nice showroom & staff .
26 stycznia 2026
Odpowiedź od Sofology - Chester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great choice and John who dealt with us…
Great choice and John who dealt with us was fantastic
27 stycznia 2026
Odpowiedź od Sofology - Chester
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
A really helpful salesperson
A really helpful and very informative salesperson who knows the products well and was able to guide us to what we wanted
24 stycznia 2026
Odpowiedź od Sofology - Chester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Odpowiedź od Sofology - Chester
Thank you for taking the time to leave a 5-star review!😊
No pressurised sales
No pressurised sales, staff member in Chester very helpful left us to make up our own mind but in hand to answer any questions.
24 stycznia 2026
Odpowiedź od Sofology - Chester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
We were meet by Kirsten as we walked…
We were meet by Kirsten as we walked in, my dad is in his 90s and can’t walk far Kirsten ask him what he was looking for and took us straight to a sofa that was exactly what we were looking for. She was very professional and looked after us and Dad was really happy. He’s looking forward to receiving his new sofa, thank you Kirsten
24 stycznia 2026
Odpowiedź od Sofology - Chester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
To be fair Pete kept us interested in…
To be fair Pete kept us interested in your products, we stopped by before going into DFS, he was so informative on all the products that we viewed and there was a few 🤣. Of course we ended up coming back as we felt we knew what we were getting for our hard earned cash. Pete was great, friendly and personable. 10/10 for Pete alone, we're just hoping the sofa gets the same score, but we trust his advice and are excited to receive it in a few weeks!
24 stycznia 2026
Odpowiedź od Sofology - Chester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great choice and customer care
Excellent Sofa, loads of options.
Most importantly the salesman, John was excellent, informative, helpful and didn’t hassle or rush anything. A credit to the company.
23 stycznia 2026
Odpowiedź od Sofology - Chester
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
Knowledgeable staff really polite and…
Knowledgeable staff really polite and helpful not pushy
23 stycznia 2026
Odpowiedź od Sofology - Chester
What an amazing review, thank you so much for taking the time to write this 😊
Excellent 1st experience of Sofology!
This was our first experience of Sofology and are pleased to say an extremely positive one. All staff were friendly, highly professional and knowledgeable. We are looking forward to delivery of our new settee.
18 stycznia 2026
Odpowiedź od Sofology - Chester
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
We were dealt with by Pete
We were dealt with by Pete, who was very helpful, it was nice to have someone who was pleasant & layed back and gave us plenty of time on our own after informing us of the designs closest to what we were looking for, with no pressure. Even stayed over his finish work time & with a bad back to go through everything with us. Thank you
18 stycznia 2026
Odpowiedź od Sofology - Chester
Hi there, thank you for your review. Another great review for Pete, we will make sure to pass this on! Have a nice day.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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