Sofology - Bristol Recenzje 1010

Wynik TrustScore: 4.5 na 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Zobacz więcej

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Oceniono na 5 z 5

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Zobacz więcej

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Oceniono na 5 z 5

We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty When we went into sofology we were at a loss and had to pay several visi... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep z sofami
  2. Dodatki do mebli
  3. Sklep meblowy
  4. Sklep z wyposażeniem domowym
  5. Sklep z meblami do salonu
  6. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

5 star service ⭐ ⭐️⭐️⭐️⭐️

I recently purchased a sofa from Sofology, and I couldn’t be happier with my experience! The quality is outstanding, and the comfort is beyond expectations. A huge shoutout to **Mat, the salesman**, who was incredibly helpful, patient, and knowledgeable. He made the entire process smooth and enjoyable, ensuring I found the perfect sofa for my home.

Highly recommend this company—and ask for Mat if you want top-notch service! ⭐⭐⭐⭐⭐

16 stycznia 2025
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Odpowiedź od Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Great customer service

Hayden was really helpful in advising me when ordering my new sofa, he took the time to make sure I understood all the paperwork and ordered the right colour.

21 lipca 2025
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Odpowiedź od Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Thanks Hayden !!

We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty
When we went into sofology we were at a loss and had to pay several visits checking measurements, combinations and talk over many queries to try and find a solution
Hayden from start to finish was amazing
He helped us and never made us feel that we were a problem
His approach and calmness helped us greatly as were really at the point of despair
He really is an asset to the company !!

20 lipca 2025
Opinia niezależna
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Odpowiedź od Sofology - Bristol

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Oceniono na 5 z 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
We recently bought a sofa from the Sofology store in Bristol and had an absolutely fantastic experience, all thanks to Tai! From the moment we arrived, she was welcoming, professional, and incredibly helpful. Tai took the time to
really understand what we were looking for and helped us find the perfect sofa that
matched our needs in both comfort and
style.
Her approach was refreshingly relaxed and never pushy. She answered all our questions with patience and offered thoughtful suggestions without ever making us feel rushed or pressured. It truly
felt like she cared about helping us make
the right choice.
Thank you so much, Tai, for making the whole experience smooth and enjoyable. If you're visiting the Bristol Sofology store, we highly recommend asking for Tai she’s brilliant!

---

Let me know if you'd like to mention the specific sofa model or anything else!

20 lipca 2025
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Odpowiedź od Sofology - Bristol

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Oceniono na 5 z 5

I wanted to send a big thank you to…

I wanted to send a big thank you to Matt and Nicola at the Bristol branch. My wife, our two children and I recently visited your showroom looking for a particular sofa we had seen online. I know it was a bit crazy with the two girls, but you both made us feel completely at ease.

Matt, thank you for your help in guiding us around the showroom and assisting us in finding exactly what we were looking for. After our third and final visit, we ended up ordering the original sofa we had our hearts set on. Thank you both for your patience and excellent service.

6 lipca 2025
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Odpowiedź od Sofology - Bristol

This is an amazing review Craig, thank you for choosing Sofology!

Oceniono na 5 z 5

The gentleman that said hello to us as…

The gentleman that said hello to us as soon as we walked into the shop was great (he was south African cant rememberhis name).
He asked if we needed any help we said no and he left us alone which was great. When we needed help he came over and answered all our question.

14 lipca 2025
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Odpowiedź od Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 4 z 5

Everyone helpful

Everyone helpful. The Bristol store needs a sign to tell you how to get into the carpark. I had to use satnav in the end.

15 lipca 2025
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Odpowiedź od Sofology - Bristol

Hi there, thanks for taking the time to leave a 4-star review, we will make sure to pass the feedback along!

Oceniono na 5 z 5

Great Customer Experience - Would Recommend!

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendly that we came across and as a bonus made our dog most welcome! Would recommend Sofology and definitely return should the need arise.

5 lipca 2025
Opinia niezależna
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Odpowiedź od Sofology - Bristol

Thank you for sharing your positive experience at Sofology Bristol! We're glad Haydon provided excellent service and that our team made you and your dog feel welcome. We appreciate your recommendation and hope to see you again soon. If you need anything else, feel free to reach out.

Oceniono na 5 z 5

The Hugo

It was a lovely straightforward experience. Nicola was knowledgeable and made things easy by sending me information via email. When I went into the branch she processed my order smoothly and went through all the fine print.

10 lipca 2025
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Odpowiedź od Sofology - Bristol

Thank you for sharing your experience with us! We're glad your order was processed smoothly with clear explanations.

Your feedback is invaluable, and we're delighted by your positive experience. If you need anything else, please reach out. We look forward to welcoming you back!

Oceniono na 5 z 5

Great experience, thank you Kayleigh!

We had a very positive buying experience at the Bristol store.

Kayleigh provided outstanding service - we asked a lot of questions!

All the staff seemed friendly and the store was spotless.

12 lipca 2025
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Odpowiedź od Sofology - Bristol

Thank you for your feedback on your experience at Sofology Bristol. We're thrilled you enjoyed your visit and appreciated Kayleigh's service. It's wonderful to hear our team made you feel welcome.

We truly value your kind words and perfect rating. If you have any questions or need assistance, please reach out.

Thank you for choosing Sofology. We hope to see you again soon.

Oceniono na 5 z 5

Super helpful staff Bristol…

Mags was super helpful in the Bristol showroom. She gave me space to consider my options but was on hand with a cup of tea and some helpful advice. I will look out for her when I make further purchases

6 lipca 2025
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Odpowiedź od Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

The young lady that helped us was…

The young lady that helped us was really helpful.
Only downfall was I rang 9 days later to change colour from the gray to green, it wasn’t in showroom to see .
And was told it would cost me £500!As I don’t want suite until late Sept thought I had plenty time, so bit upset on that 😒 as I wasn’t informed.

20 czerwca 2025
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Odpowiedź od Sofology - Bristol

Hi there, thank you for taking the time to share your feedback with us. We are delighted to hear that the Sofologist who assisted you was really helpful during your visit. It's always our aim to provide excellent service to our customers. We apologise for the inconvenience you experienced regarding the colour change. We understand how important it is to have the perfect choice for your home, and we're sorry for any upset this situation has caused. If there's anything else we can do to assist you, please feel free to reach out to us!

Oceniono na 5 z 5

Nicole at the Bristol Cribs branch was…

Nicole at the Bristol Cribs branch was fantastic! we drove over and hour and a half to go back especially to that branch to buy our new sofa from them, the whole team were brilliant, patient and helpful. couldn't fault them. thank you so much!!

22 czerwca 2025
Opinia niezależna
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Odpowiedź od Sofology - Bristol

Thank you for your kind feedback!

Oceniono na 5 z 5

Great customer service

Kayleigh helped us out buying our first sofa and made it so easy for us due to her knowledge and customer service.

22 czerwca 2025
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Odpowiedź od Sofology - Bristol

Thank you for your great feedback!
We appreciate your 5-star rating and are glad to have helped you find the perfect sofa. If you need assistance in the future, feel free to reach out.

Oceniono na 5 z 5

Great customer service!

Great customer service!
Not too pushy & very knowledgable staff.

Overall the purchase experience was fab, the store was spacious & tidy & we were left to browse at our leisure but re-assured that someone would be on hand if we had any questions.
Mags was particularly helpful running through the purchase & finance options.

16 czerwca 2025
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Odpowiedź od Sofology - Bristol

Thank you for this great review Matt. We appreciate it.

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