Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęHighwood Lane, Patchway, BS34 5TQ Bristol, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Zobacz więcej
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We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Zobacz więcej
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We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty When we went into sofology we were at a loss and had to pay several visi... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Highwood Lane, Patchway, BS34 5TQ, Bristol, Zjednoczone Królestwo
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Positive experience no pressure
Positive experience no pressure and clear description of the product thanks for the help given
8 marca 2026
Odpowiedź od Sofology - Bristol
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Customer service was exceptional
Customer service was exceptional. Very helpful and knowledgeable
5 marca 2026
Odpowiedź od Sofology - Bristol
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Not pushy sales just there if we needed…
Not pushy sales just there if we needed assistance. Helpful and friendly.
7 marca 2026
Odpowiedź od Sofology - Bristol
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great assistance and help from Mags.
7 marca 2026
Odpowiedź od Sofology - Bristol
Thank you for choosing Sofology!
Very helpful staff at your Bristol shop…
Very helpful staff at your Bristol shop at Cribbs, particular thanks to Joy and Haydon who gave us excellent advice and options prior to our placing an order.
4 marca 2026
Odpowiedź od Sofology - Bristol
Thank you for sharing yoru experience alan :-)
The staff were polite and checked in…
The staff were polite and checked in with us but weren’t at all pushy. When we had questions Haydon was helpful but again not at all pushy. Made everything clear, lots of options and chatted about the fabrics I’d picked out the suitability for my needs.
3 marca 2026
Odpowiedź od Sofology - Bristol
Thank you for awarding us 5 stars Samantha :-)
Mags at the Bristol store
Mags at the Bristol store was incredibly helpful, though we haven’t bought yet we will down to her customer service.
22 lutego 2026
Opinia niezależna
Odpowiedź od Sofology - Bristol
Hi there, thank you for your review. Another great review for Mags, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Bristol
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Matthew was outstanding and helped us…
Matthew was outstanding and helped us with an excellent and smooth transaction. We can’t wait to setup our new home slowly and reach our goals. He was also kind enough to offer us to stay in touch for another piece down the road. Thank you!
14 lutego 2026
Odpowiedź od Sofology - Bristol
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matthew. Have a great day 😊
Freedom to look…
The sales assistants gave me space to have a look around but were in hand to provide advice. They assisted me through the sales process and next steps for delivery
7 lutego 2026
Odpowiedź od Sofology - Bristol
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Ordered my new sofa with a down payment…
Ordered my new sofa with a down payment at cribbs causeway. My direct debit did not go out as expected despite sofology being given all of the details and telling me it would come out on the 4th February. After being kept on hold with the finance company I rang to sort it out (I rang sofology but they said it wasn’t up to them to sort this out), it transpires that they don’t take the first payment out until I receive the sofa, which I haven’t had yet. This was not what sofology told me. This has led to considerable upset and stress and I feel like cancelling my order.
6 lutego 2026
Opinia niezależna
Odpowiedź od Sofology - Bristol
Thank you for your review. Finance agreements only become active once the sofa has been delivered, so the first payment is taken after delivery. We appreciate this may have been unexpected and are sorry to hear it caused concern. If you’d like to discuss your order or delivery further, our team will be happy to help. Thank you for your review. Finance agreements only become active once the sofa has been delivered, so the first payment is taken after delivery. We appreciate this may have been unexpected and are sorry to hear it caused concern. If you’d like to discuss your order or delivery further, our team will be happy to help at social.media.complaints@sofology.co.uk.
Amazingly helpful and patient staff
Staff were amazing. Really important to see sofas in person to get a feel for what your looking for and to get the expert help from the amazing staff
3 stycznia 2026
Odpowiedź od Sofology - Bristol
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Bristol
Thank you for choosing Sofology Kayleigh
Odpowiedź od Sofology - Bristol
Thank you for sharing Brendan!
The great thing about this purchase is…
The great thing about this purchase is that we were not put under any pressure to purchase, we have been looking for new furniture for a while and had visited the store on many occasions and was never chased once by the sales staff, finally after several cups of coffee on our last visit we were assisted by Megs and got to our purchase thanks for everything
25 stycznia 2026
Odpowiedź od Sofology - Bristol
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Odpowiedź od Sofology - Bristol
Thank you for taking the time to leave a 5-star review!😊
Odpowiedź od Sofology - Bristol
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Great service
From the first minute I stepped into the showroom at Cribbs Causeway I greeted by a lovely lady called Maggs who was so friendly and helpful. Nothing was too much trouble.
18 stycznia 2026
Odpowiedź od Sofology - Bristol
Thank you for sharing your experience Julian :-)
Odpowiedź od Sofology - Bristol
Thank you for awarding us 5 stars Mr Heard :-)
Odpowiedź od Sofology - Bristol
Thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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