Sofology - Birmingham Recenzje 

1240
•
Wynik TrustScore: 4.5 na 5

4,7

John Kempe Way, Camp Hill Middleway, B12 0HU Birmingham, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The lady that helped us was very knowledgeable. She knew sizes of a few sofas off the top of her head and helped us pick the right colour sofa to suit our colour scheme. Everyone in store was frie... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

System was down so service was slow nothing to do with the staff member that served us he did his best , but we were in the store over 2 hours

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, Zjednoczone Królestwo

  • 0344 863 9043

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1240)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16 191

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Not only that ive had to waitt 3 months…

Not only that ive had to waitt 3 months but then you say earliest delivery is 2 weeks

14 stycznia 2026
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Odpowiedź od Sofology - Birmingham

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Oceniono na 5 z 5

Excellent service

Excellent service. Friendly staff. Enjoyable experience

10 stycznia 2026
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Odpowiedź od Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Great service

When we walked into the showroom we was welcomed by two members of staff and advised to let them know if we needed any help. We was given time to walk round and test the sofas, as soon as we decided what we wanted Maz talked us through everything different combinations to suit us. He was very helpful and explained everything in detail. Definitely a five star service.

9 stycznia 2026
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Odpowiedź od Sofology - Birmingham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

The salesman saj was really helpful not…

The salesman saj was really helpful not pushy or pressuring at all , took the time to go through everything twice to make sure our order was correct . Lovely polite man

3 stycznia 2026
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Odpowiedź od Sofology - Birmingham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

Helpful advisor

Helpful advisor

3 stycznia 2026
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Odpowiedź od Sofology - Birmingham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

The sale assistant was great

The sale assistant was great. No one pressurised us to buy. Left us alone to think about it and offered us a cup of tea. Hopefully we will be happy with the quality of the purchase when it arrives.

30 grudnia 2025
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Odpowiedź od Sofology - Birmingham

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Oceniono na 5 z 5

Great customer service

Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hopping tests, we finally choose our dream sitting machine. Tom went through everything thoroughly and explained everything clearly. Thanks Tom you are a superstar!

29 grudnia 2025
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Odpowiedź od Sofology - Birmingham

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊

Oceniono na 5 z 5

Very helpful and perfect service

The service was really good explaining everything we needed to more and much more

30 grudnia 2025
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Odpowiedź od Sofology - Birmingham

Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!

Oceniono na 5 z 5

Great customer relations

Maz was very helpful. Great customer relations and patient. Sofa quality meets expectations. Happy with experience.

27 grudnia 2025
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Odpowiedź od Sofology - Birmingham

Hello, thank you so much for your review. We are so happy to hear this!

Oceniono na 5 z 5

Staff were very helpful and patient

Staff were very helpful and patient. Helped with choosing between two sofas and stayed resilient throughout my indecisive decisions.

Definitely recommend Sofology, have great quality sofa and staff that support and have knowledge in why they are selling.

18 grudnia 2025
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Odpowiedź od Sofology - Birmingham

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Oceniono na 5 z 5

Great experience

We had a great experience at Sofology today thanks to Mr. Saeed. He was friendly, knowledgeable, and really took the time to help us find exactly what we needed. His honest advice and excellent service made the whole process easy and enjoyable. I’d highly recommend him!

7 grudnia 2025
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Odpowiedź od Sofology - Birmingham

Hi there, thank you for taking the time to leave a 5-star review!😊

Oceniono na 5 z 5

Very helpful on a long phone call as…

Very helpful on a long phone call as there was a problem with my computer

3 grudnia 2025
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Odpowiedź od Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Thank you Niaz

Niaz was such a lovely gentlemen who has so much patience with our order. Bless him he supported us for ages and was so knowledgable. We purchased a sofa from the Birmingham Branch. Thank You Niaz

1 grudnia 2025
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Odpowiedź od Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Helpful staff

Lady named Kimoy Donaldson was very helpful. Guided through various features available with sofa and ways to customize. Very kind and great inter personal skills.

23 listopada 2025
Opinia niezależna
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Odpowiedź od Sofology - Birmingham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

It was an amazing experience

It was an amazing experience, staff were very helpful and friendly.

My sisters and I were grateful for the experience and service.

Shout out to Kush! Her patience was unmatched.

23 listopada 2025
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Odpowiedź od Sofology - Birmingham

Thank you for your feedback! We're glad to hear you and your sisters enjoyed your visit to Sofology Birmingham and that Kush's patience made a positive impact. Your kind words and perfect rating are appreciated, and we'll pass along your shout-out to Kush. We look forward to welcoming you back!

Oceniono na 5 z 5

From when my friend and I walked through the doors

From when my friend and I walked through the doors , the warm greeting we received from Saj was wonderful. He approached us in such a friendly genuine manner , felt instantly relaxed. I can be fight or flight type of person. Didn't feel pressured. He answered all my queries and yes . I bought the sofa and footstool . Excellent customer service from all personnel.

20 listopada 2025
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Odpowiedź od Sofology - Birmingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Best place

Best place for buy sofas

16 listopada 2025
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Odpowiedź od Sofology - Birmingham

Hello, thank you so much for your review.

Oceniono na 5 z 5

The staff in the Birmingham branch were…

Was a pleasure !!

The staff in the Birmingham branch were really helpful, excellent customer service. Well organised and thoroughly explained everything. A pleasure to meet them. Would highly recommend!
Thank you 🤝

9 listopada 2025
Logo Sofology - Birmingham

Odpowiedź od Sofology - Birmingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 5 z 5

I had a great experience with sofology…

I had a great experience with sofology from Niyaz — he was friendly, professional, and quick to resolve my issue. Communication was clear and he went above and beyond to make sure I was satisfied. Really appreciate his prompt support — highly recommend!

8 listopada 2025
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Odpowiedź od Sofology - Birmingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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