The lady that helped us was very knowledgeable. She knew sizes of a few sofas off the top of her head and helped us pick the right colour sofa to suit our colour scheme. Everyone in store was frie... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęJohn Kempe Way, Camp Hill Middleway, B12 0HU Birmingham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... Zobacz więcej
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We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... Zobacz więcej
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System was down so service was slow nothing to do with the staff member that served us he did his best , but we were in the store over 2 hours
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, Zjednoczone Królestwo
- 0344 863 9043
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Maz was brilliant all round
Maz was brilliant all round. He never rushed us. He explained all the questions we asked in full detail. He showed us all of our options available. Very happy with the service. I will definitely come again. We purchased a corner leather sofa bed. Very happy
23 marca 2025
Odpowiedź od Sofology - Birmingham
Thank you for your feedback! We're glad to hear you had a positive experience at Sofology Birmingham and that Maz was helpful. It's wonderful that you're satisfied with your new corner leather sofa bed and the service provided. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back! If you have any questions, feel free to reach out.
Great salesperson(Saj)
Great salesperson(Saj), went out of his way to help meet my requirements.
23 marca 2025
Odpowiedź od Sofology - Birmingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this and we will pass this along to Saj!
Odpowiedź od Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sajaid. Have a great day 😊
I went to a Sofology 3times in total…
I went to a Sofology 3times in total each time the staff were really helpful .The reason being I have limited space to the entrance of my property,..Ishmael and Maz went. above and beyond to help me ,until today when I purchased the sofa I loved .Thanks to both of you
19 marca 2025
Odpowiedź od Sofology - Birmingham
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto both Ishmael and Maz. Thank you for taking the time to leave a review 😊
Odpowiedź od Sofology - Birmingham
Hi there, thank you for taking the time to leave a 5-star review!
Maz was superb in finding the right…
Maz was superb in finding the right sofa. If in doubt, please ask for him
16 marca 2025
Odpowiedź od Sofology - Birmingham
Thank you for this great review Murtaza :-)
Odpowiedź od Sofology - Birmingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Birmingham
Thank you so much for taking the time to leave us such a wonderful review. Your satisfaction is our top priority, and it’s great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Our New Sofa and Chairs
Just bought our sofa and two chairs from Sofology in Birmingham store. The store is located in a retail park with other furniture stores. Having shopped around, the Sofology furniture met our needs. The price and the quality is very good. We were looked after by Saj, who gave us very useful guidance regarding the structure, the fabric, size etc of our chosen pieces. Looking forward to our furniture arriving in a couple of months time.
12 marca 2025
Opinia niezależna
Odpowiedź od Sofology - Birmingham
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the perfect sofa and chairs at our Birmingham store. It's wonderful to know that Saj was able to provide you with helpful guidance on your selections.
A very pleasant and satisfying experience
The sales assistant Maz was extremely helpful and knowledgeable..but not pushy, , also he and all the other staff were very pleasant and friendly. we were offered a coffee( which I gladly accepted )
A very welcome experience , thank you
9 marca 2025
Odpowiedź od Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Informative
They explained in detail what we are getting with the sofa and the salesman Maz was very informative.
2 marca 2025
Odpowiedź od Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ismail was a great help purchasing our…
Ismail was a great help purchasing our sofa and went the extra mile to arrange for adjusted delivery options! Very satisfied by his help!
4 marca 2025
Odpowiedź od Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Kimoy was absolutely brilliant
Kimoy was absolutely brilliant - super knowledgable about all of the products, patient when I was making my mind up and all round excellent customer service. Fabulous.
1 marca 2025
Odpowiedź od Sofology - Birmingham
This is an amazing review Anna, thank you for taking the time to share!
The customer service from Kim and team
The customer service from Kim was brilliant and that's why I came back to purchase the sofa. She took the time to be detailed and show me all options to help with my mobility issues. All the staff were welcoming and attentive. Great team at this store.
2 marca 2025
Odpowiedź od Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Staff don’t tell you about the right…
Staff don’t tell you about the right discounts available plus too many hidden charges like the EXCESSIVE DELIVERY CHARGE AND NO WAY OF GETTING OUT OF IT 😤😤😤
Also no real rights to cancel etc.
My experience wasn’t very good, after leaving I felt like I dealing with a “back street” outfit!!!
22 lutego 2025
Odpowiedź od Sofology - Birmingham
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Niyaz was helpful
Niyaz was helpful, very patient while we were making our choices! He had a nice relaxed approach & came across as a polite young man 👍🏽
22 lutego 2025
Odpowiedź od Sofology - Birmingham
Thank you for this great review Paul we really appreciate it.
Odpowiedź od Sofology - Birmingham
Thank you for this great review Miss Ismael
The assistant was very helpful and made…
The assistant was very helpful and made the purchase so easy
18 lutego 2025
Odpowiedź od Sofology - Birmingham
Thank you for awarding us 5 stars Mr Shah.
Odpowiedź od Sofology - Birmingham
Thank you so much for taking the time to leave us a review!
Great service and very patient
The experience was great, they were very patient and explained things really well.
9 lutego 2025
Odpowiedź od Sofology - Birmingham
Thank you for awarding us 5 stars Miss Hassan
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