They did an excellent job fitting new progressive lenses in my frames for much less compared to my optical place. Delivery was right on time with what their website stated.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From ordering to delivery all went smoothly and timely. Great lenses for sunglasses. Matched existing darkness nicely. (Replaced prescription with Fashion)
Reakcja na opinię
Easy process, with more than adequate instruction. My glasses were returned in a purpose built, safe package, in perfect condition. It took less time than advertised. There were a number of process up... Zobacz więcej
Reakcja na opinię
I compared RLE’s products and prices to four other providers and found them to offer higher quality lens options for much less than the top two competitors. I’d never ordered lenses online before (use... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Replacement Lens Express
Napisane przez firmę
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.
Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.
Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.
Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Dane kontaktowe
Stany Zjednoczone
- info@replacementlensexpress.com
- replacementlensexpress.com
4,7
Doskonała
602 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
the shipping time i was given wasnt…
the shipping time i was given wasnt correct and i had to intervene in order for my order to be shipped.
20 grudnia 2024
Odpowiedź od Replacement Lens Express
Good Afternoon Samantha,
Thank you for taking the time to review your recent experience with us. I am sorry to hear that you are not pleased with how long your order took to go through our lab process. I will bring this our lab managers attention so that we can create a system that will notify customers of any longer than normal processing delays. I appreciate that you took the time to leave us a review so that we can take and learn from your valuable feedback.
Thank you again and I hope you have a wonderful New Year.
Best Wishes,
Jennifer
Great Quality, Fast Turnaround
Great quality, fast turnaround. Just sent in another pair of glasses to replace the lenses. So pleased!
19 grudnia 2024
Odpowiedź od Replacement Lens Express
Hi Larry,
Thank you for taking the time to review your recent purchase with us. We are thrilled that you have chosen RLE as your go to source for prescription eyeglass lenses. We look forward to seeing you again soon! Take care and have a safe and wonderful Holiday Season.
Sincerely,
Jennifer
Odpowiedź od Replacement Lens Express
HI Ivan
Thank you for taking the time to leave us such a fantastic review of your recent experience with us. We are thrilled that you chose us for your new prescription eyeglass lenses and that you found our process easy and fast. We look forward to seeing you again soon.
Happy Holidays,
Jennifer
A good place to work with.
They gave excellent assistance in helping me decide what is best. There were timely in their questions and responses. Turnaround on my new lens was only a day or two.
17 grudnia 2024
Odpowiedź od Replacement Lens Express
HI Tom,
Thank you for taking the time to leave us such a fantastic review of your recent experience with us. We are thrilled that you chose us for your new prescription eyeglass lenses and that you found our process easy and helpful. We look forward to seeing you again soon.
Happy Holidays,
Jennifer
Another great experience.
Great selection, great communications, great prices, fast service.
6 grudnia 2024
Odpowiedź od Replacement Lens Express
HI Tina,
Thank you very much for leaving us such a wonderful review of your recent purchase with RLE. We are thrilled that you choose to shop with us for your new Prescription lenses. We look forward to seeing you again soon.
Thank you again and Happy Holidays.
Jennifer
Simple and easy
Simple and easy. I was contacted by them about my lens choice being unavailable and we solved the issue together quickly and easily.
Would recommend.
11 grudnia 2024
Odpowiedź od Replacement Lens Express
HI Jorgan,
Thank you for taking the time to leave us such a wonderful review of your recent shopping experience with RLE. I am happy to hear that you have received your Ray Ban replacement sunglass lenses and that you are happy with the color. Thank you again for choosing RLE and we look forward to seeing you again soon.
Happy Holidays.
Jennifer
When I ordered my replacement lens it…
When I ordered my replacement lens it took more than a week to get any response. Once I received the instructions for the order things went very well
4 grudnia 2024
Odpowiedź od Replacement Lens Express
HI Ken,
Thank you for taking the time to leave us such a wonderful review of your recent experience with RLE. We apologize for the delay you encountered when ordering and I will work on improving our response times while away.
Happy Holidays
Jennifer
Odpowiedź od Replacement Lens Express
HI Richard,
Thank you for taking the time to leave us such a fantastic review. We are thrilled to hear that you love your new lenses. We look forward to seeing your again soon. We hope you have a wonderful and safe holiday season.
Sincerely,
Jennifer
Wow....great service and fast delivery
Wow....great service and fast delivery. A rep called to confirm my order and clarify intended use to make certain my order was processed correctly. Very impressed. This will be my go-to for replacement lens!
2 grudnia 2024
Odpowiedź od Replacement Lens Express
HI Terry,
Thank you for taking the time to leave us such a wonderful review of your recent shopping experience with RLE. We are thrilled to hear that you love your new prescription lenses. We look forward to seeing you again soon.
Happy Holidays,
Jennifer
Odpowiedź od Replacement Lens Express
HI Birgitt
Thank you for taking the time to leave us such a wonderful review of your recent order. We are thrilled to hear that you have received the new frame. We appreciate that you chose to shop with RLE and we look forward to seeing you again soon.
Happy Holidays!
Jennifer
Odpowiedź od Replacement Lens Express
HI John,
Thank you for taking the time to leave us such a wonderful review. We appreciate that you chose RLE for your new sunglasses lenses. We look forward to seeing you again soon!
Happy Holidays,
Jennifer
Very fast service
Very fast service. High quality lens cut, perfect application of presciption.
11 listopada 2024
Odpowiedź od Replacement Lens Express
Hello,
Thank you very much for leaving us such a fantastic review of your recent order with us. We are thrilled to hear that you are happy with our services and your new prescription lenses. We look forward to seeing you again.
Happy Holiday!
Jennifer
Odpowiedź od Replacement Lens Express
HI Stan,
Thank you very much for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you are happy with your new lenses. We look forward to seeing you again soon.
Take care and happy Holidays!
Sincerely,
Jennifer
Always fast service
31 października 2024
Odpowiedź od Replacement Lens Express
HI Keith,
Thank you so much for your kind rating of our services. We appreciate that you continue to choose RLE for your fashion eyewear needs! I look forward to seeing you again soon.
Sincerely,
Jennifer
Great service as usual
25 października 2024
Odpowiedź od Replacement Lens Express
Hi Mark,
Thank you for taking the time to leave us such a wonderful review. We are happy that you continue to choose RLE for your prescription eye glass lens replacements. We look forward to seeing you again soon.
Sincerely,
Jennifer
Product and service were top notch
Product and service were top notch, including the total turn around time. The only way it could be improved is to include a post-paid shipping label to send my glasses in to be re-lensed. Considering the total cost, omitting that feels like penny-pinching.
25 października 2024
Odpowiedź od Replacement Lens Express
Hi Milo,
Thank you for taking the time to leave us such a great review. We are happy to hear you love your new lenses and that you are pleased with our service and quality. We are constantly reviewing our process and thank you for providing us with your suggestions about offering shipping labels for customer's to send their frames in for the relensing service we will take this under review. We look forward to seeing your again in the future.
Sincerely,
Jennifer
I ordered replacement lenses for frames…
I ordered replacement lenses for frames that I had from an outdated prescription.I did this to reduce waste.
The process was quick and easy and the new lenses are perfect.
I highly recommend this service.
25 października 2024
Odpowiedź od Replacement Lens Express
HI Sharon,
Thank you for taking the time to review your recent experience with RLE we are glad that you chose us to order your new prescription lenses for your existing frame. I am thrilled that you love your new lenses. We hope you have a wonderful holiday season and look forward to seeing you again!
Sincerely,
Jennifer
The lenses are perfect
The lenses are perfect and definitely authentic. Much more affordable than buying an entire new pair of ray bans.
23 października 2024
Odpowiedź od Replacement Lens Express
HI Lauren,
Thank you for taking the time to leave us such a wonderful review! We are so happy that you chose to shop with RLE for your new prescription lenses. We are thrilled to hear that you love your new lenses and found our prices affordable. We look forward to seeing you again soon!
Thank you again and have a wonderful holiday season.
Sincerely,
Jennifer
Odpowiedź od Replacement Lens Express
HI April,
Thank you very much for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled that you chose us for your new prescription eyewear. We look forward to seeing you again soon.
Sincerely,
Jennifer
Better than expected
First off, in terms of price point it’s about the same as with medical insurance vs. retail. I had no issues with the end product. It’s great in fact! The website was slightly ambiguous for technical questions, however customer service was prompt in responding. I was impressed with their PD measurement requirements gathering because it took some pressure off me doing it myself. Post sales communications were also timely and effective.
22 października 2024
Odpowiedź od Replacement Lens Express
HI Harold
Thank you very much for taking the time to leave us such a detailed and fantastic review of your recent experience with RLE. We are thrilled that you chose us for your new prescription eyewear. We sincerely appreciate the detailed review you have left us on your entire experience. We look forward to seeing you again soon.
Sincerely,
Jennifer
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