They did an excellent job fitting new progressive lenses in my frames for much less compared to my optical place. Delivery was right on time with what their website stated.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From ordering to delivery all went smoothly and timely. Great lenses for sunglasses. Matched existing darkness nicely. (Replaced prescription with Fashion)
Reakcja na opinię
Easy process, with more than adequate instruction. My glasses were returned in a purpose built, safe package, in perfect condition. It took less time than advertised. There were a number of process up... Zobacz więcej
Reakcja na opinię
I compared RLE’s products and prices to four other providers and found them to offer higher quality lens options for much less than the top two competitors. I’d never ordered lenses online before (use... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Replacement Lens Express
Napisane przez firmę
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.
Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.
Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.
Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Dane kontaktowe
Stany Zjednoczone
- info@replacementlensexpress.com
- replacementlensexpress.com
4,7
Doskonała
602 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Nothing went wrong
Nothing went wrong, it's just not what I expected. I bought my Ray-Ban sunglasses about 2 years ago for a little over $200. With shipping and taxes the replacement lenses cost me about $200. At that price I expected to get the same exact Ray-Ban branded lenses. Didn't happen, very unsatisfied. Not just with the lenses, but the entire procedure as well
26 listopada 2025
Odpowiedź od Replacement Lens Express
Good Morning Luis,
Thank you for leaving us a review about your recent order for custom made non-prescription sunglass lenses for your Own frame. I am very sorry to hear that your are unhappy with your new custom made non-prescprtion polarized sunglass lenses.
I see that you mention that you were expecting to receive Non-prescription lenses that have the authentic Ray Ban replacement sunglass lenses with the RB logo on them.
While I can certainly understand your confusion when you received your new sunglass lenses and they did not have the Ray Ban logo on them. The reason why you did not receive the Ray Ban logo on your new lenses is because you choose Custom non-branded prescprtion lenses instead of the Ray Ban non-prescription authentic sunglass lens replacements. If you had chosen the Ray Ban replacement lens option you would have not been required to mail your frame to us. This is because when the customer chooses to order the Ray ban replacement lenses option, the lenses are ordered and then mailed to the customer to insert yourself. These are 2 different options that are offered on our website and we have to go by what the customer has ordered. I am very sorry for the confusion. I
I did check with the Ray Ban manufacturer to see if there were any replacement lenses offered for your Ray Ban 3696 frame and unfortunately there are no polarized lens options available for this frame any more as the Ray Ban manufacturer has discontinued this frame. So the only available option to have new lenses made for your frame is the option you choose which is for High quality ( the same lens blanks that are used for prescription lenses) Ophthalmic non-prescprtion polarized lenses blanks that have to be made custom made and fit into your frame. Again I am very sorry for the confusion please do not hesitate to email me with any additional quesitons that you may have at info@replacementlensexpress.com
Sincerely,
Jennifer
SUPER quick
SUPER quick, way under the Approximated days and always high-quality I've gotten six pairs from this company and it's always well worth it!
24 listopada 2025
Odpowiedź od Replacement Lens Express
Hello Jennifer
Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love all 6 pairs of your new prescription lenses and that you find our process easy and reliable. It was a pleasure working with you. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season.
Sincerely,
Jennifer
Odpowiedź od Replacement Lens Express
Hello NC,
Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new prescription lenses and our process. It was a pleasure working with you. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season.
Sincerely,
Jennifer
Ordered lenses for eyeglasses and…
Ordered lenses for eyeglasses and Oakley sunglasses. Eyeglasses arrived with a chip in the middle of the lenses, rendering them unusable. Oakley sunglasses had incorrect screws installed, causing the right lens to pop out within an hour. Had to superglue the frames to fix RLE's shoddy work. The gold screws that match the frames were replaced with incorrect silver screws. Avoid this place if you want quality work and parts. Extremely disappointed with the poor craftsmanship and incorrect replacements.
19 listopada 2025
Odpowiedź od Replacement Lens Express
Good Morning Alex,
Thank you for taking the time to rate your recent experience with RLE. I am thoroughly disappointed that you received both pairs of your new lenses in such bad condition. I have personally emailed you to provide you with a remake of both pairs of lenses so that we can correct these errors for you and show you that this is not the quality that we ever want our customers to receive. I look forward to correcting our error and hearing back from you soon.
Thank you,
Jennifer
Good product with full range of options…
Good product with full range of options and at competitive prices. Most importantly, the help desk was staffed by a real person - and one who took my complaint of website issues (e.g. dead links) very seriously. Very happy with the results.
17 listopada 2025
Odpowiedź od Replacement Lens Express
Hello Bob
Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new Varilux Physio W3+progressive prescription lenses and our process. It was a pleasure working with you and I thank you for your suggestions about our website! We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season.
Sincerely,
Jennifer
Odpowiedź od Replacement Lens Express
Hello Stephanie,
Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new progressive prescription lenses and our process. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season.
Sincerely,
Jennifer
AMAZING
the turn around time was quick and Jennifer was amazing with customer service. love my glasses thank you so much — highly reccomend!!!
27 października 2025
Odpowiedź od Replacement Lens Express
Hello Frida
Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new single vision prescription lenses and our process. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season.
Sincerely,
Jennifer
Odpowiedź od Replacement Lens Express
HI Priscilla,
Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new prescription lenses and our process. We look forward to seeing you again soon.
Thank you again and we hope that you have a wonderful holiday season.
Sincerely,
Jennifer
My prescriptions are wrong
My prescriptions are wrong. I’ve reached out the day that I received my glasses, but I still have yet to get a response.
22 października 2025
Odpowiedź od Replacement Lens Express
Good Afternoon Annie,
Thank you for leaving us a review of your recent order for single vision prescprtion lenses and contacting us this morning about having trouble with them but you have not received a response from us. I see that you emailed us this morning 10/27/2025 at 10:12 AM and I personally responded to your email and sent the email to you at 11:01 concerning your lenses and offering to make you a brand new pair of lenses once we have heard back from you. I have resent the email to you again just a moment ago using the email you sent the message on and the email listed on your review which appear to be the same. Please double check your spam mailbox as many times email providers will automatically .
I look forward to hearing back from you soon so that we can get the lenses corrected for you.
Thank you,
Jennifer
The timing of the lens was a lot faster…
The timing of the lens was a lot faster than I expected. I had no problems removing and replacing the lens. They are perfect!
15 października 2025
Odpowiedź od Replacement Lens Express
Hello Indra,
Thank you very much for taking the time to leave us such a wonderful review of your recent purchase for a pair of Authentic Ray ban non-prescription sunglass replacement lenses. We are thrilled to hear that you received your new lenses and that it was easy to remove your old lenses and put the new ones in. Thank you again for shopping with RLE and we hope to see you again soon.
Sincerely,
Jennifer
Odpowiedź od Replacement Lens Express
Hello Oscar
Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season.
Sincerely,
Jennifer
Odpowiedź od Replacement Lens Express
Hello Leonell
Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season.
Sincerely,
Jennifer
I had trouble getting the correct…
I had trouble getting the correct replacement lens. Then I found this company. It went flawlessly.
25 września 2025
Odpowiedź od Replacement Lens Express
Hello Dave,
Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. We sincerely appreciate that you choose to trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season.
Sincerely,
Jennifer
Odpowiedź od Replacement Lens Express
Hello Hunter
Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you found our service quick and easy to use and that you love your new lenses. I look forward to seeing you again soon. I hope that you have a wonderful fall season.
Sincerely,
Jennifer
Just a wonderful company…
This company has wonderful customer service, both human and electronic, so you always know where you are with your order. The balance of price versus quality is just right. The quality of work and the timing is perfect. I've been using this company for several years now and will do in the future
12 września 2025
Odpowiedź od Replacement Lens Express
Hi Ella,
Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your all of your new lenses. We sincerely appreciate that you continue to choose and trust in RLE for your Prescription lenses . I look forward to seeing you again soon and I hope you have a wonderful fall season.
Sincerely,
Jennifer
Fast service, quality lenses
They received the old glasses (2 pair) on Thursday, shipped them back on Tuesday and I got them 2 days later. Very fast service. And the lenses seem to be of no less quality than the high-end boutique that quoted me $850 for one pair of replacement lenses.
10 września 2025
Odpowiedź od Replacement Lens Express
Hello Mark
Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you found our service easy to use and that you love your new pairs of progressive lenses. I look forward to seeing you again soon. I hope that you have a wonderful week.
Sincerely,
Jennifer
Easy process, excellent value
Easy process, with more than adequate instruction. My glasses were returned in a purpose built, safe package, in perfect condition. It took less time than advertised. There were a number of process updates sent along with a shipping tracker once underway back to me. Excellent value at significantly lower cost than widely advertised brands.
7 września 2025
Odpowiedź od Replacement Lens Express
Hello Rlyle,
Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you found our service easy to use and that you love your new bifocal lenses. I look forward to seeing you again soon. I hope that you have a wonderful fall season.
Sincerely,
Jennifer
I found exactly the frames
I found exactly the frames, for my new prescription sunglasses, that I wanted! I used the online ordering process and my new frames arrived in a timely fashion and my lenses are currently being made.
I had not found any frames I wanted and you had exactly what I was looking for.
Your service was a smooth process.
I am very happy. SallyG
15 sierpnia 2025
Odpowiedź od Replacement Lens Express
Hello Sally,
Thank you for taking the time to review your recent order with RLE. I am happy to hear that you found our service easy, fast and reliable. I am trilled to hear that you love your frame . I look forward to seeing you again soon. I hope you have a wonderful holiday weekend!
Kind Regards,
Jennifer
Excellent fast service with perfect…
Excellent fast service with perfect craftsmanship.
11 sierpnia 2025
Odpowiedź od Replacement Lens Express
HI OOK Jai,
Thank you for taking the time to review your recent order with RLE. I am happy to hear that you found our service fast and reliable. I am trilled to hear that you love your new prescription lenses. I look forward to seeing you again soon.
Kind Regards,
Jennifer
Superior service and technical…
Superior service and technical competence.
RLE received a 3rd party frame and worked with me to make the process smooth and the results dead right.
5 sierpnia 2025
Odpowiedź od Replacement Lens Express
Hello I Ekhaus
Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you found our service easy to use and that you love your new lenses. I look forward to seeing you again soon. I hope that you have a wonderful summer.
Sincerely,
Jennifer
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