Had ordered trousers and jacket for grandson paid for next day delivery got email it had been returned as didn’t have my door number Emailed customer service they gave me my next day delivery mone... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Zobacz więcej
Reakcja na opinię
Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Zobacz więcej
Reakcja na opinię
Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade... Zobacz więcej
Informacje dotyczące firmy
O Rascal Clothing
Napisane przez firmę
Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
Dane kontaktowe
Zjednoczone Królestwo
- help@rascalclothing.com
- rascalclothing.com
4,4
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Kids clothing
Ordered two tracksuits and a coat whilst on give back weekend ,Firstly quality is of a high standard both coat and tracksuits are really nicely made and plus my boys favourite you tuber brand so double win .Will be buying more in the near future
20 marca 2023
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time to share your amazing feedback, it's greatly appreciated! We look forward to welcoming you back soon! Thanks for supporting both Rascal & Billy!
Best Wishes,
The Rascal Team
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time to share your amazing feedback, we're so glad to hear you love your new jacket!
Best Wishes,
The Rascal Team
Absolutely amazing quality very pleased…
Absolutely amazing quality very pleased 😊
4 kwietnia 2023
Opinia niezależna
Odpowiedź od Rascal Clothing
Hi Sarah,
Thank you for taking the time to share your amazing feedback, we're so glad to hear you love the clothing quality!
Best Wishes,
The Rascal Team
Odpowiedź od Rascal Clothing
Hi David,
Thanks for taking the time to share your feedback with us!
I am really happy with the quality and…
I am really happy with the quality and sizing of the clothes. The only downside was the parcel took a while to arrive. Though it did state on the delivery instructions it could take up to 2 weeks to arrive.
19 marca 2023
Odpowiedź od Rascal Clothing
Hi Suzanne,
Thank you for taking the time to share your feedback, it's hugely appreciated! We apologise for any delay you experienced in recieving your order, this was due to an unexpected delay in switching warehouses as part of bringing Rascal back home. We've taken steps to ensure this doesn't happen again. Thanks again for your support.
Best Wishes,
The Rascal Team
Great quality clothing
Plus: Great quality clothing lover all the items,
Negative: delivery was long (2 weeks) and zero response from customer service support until after my order arrived which let the experience down 😒
19 marca 2023
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time to share your feedback, it's hugely appreciated! We apologise for any delay you experienced in recieving your order, this was due to an unexpected delay in switching warehouses as part of bringing Rascal back home. We've taken steps to ensure this doesn't happen again. Thanks again for your support.
Best Wishes,
The Rascal Team
Bought loads of clothes for my son in…
Bought loads of clothes for my son in the sale. Top quality, great price and delivery within a week. Excellent
19 marca 2023
Odpowiedź od Rascal Clothing
Hi Darren,
Thanks for taking the time to share your feedback with us, it really is appreciated!
Kind Regards,
The Rascal Team
Fantastic quality clothing
Fantastic quality clothing. My son absolutely loves wearing Rascal.
Delivery was excellent too.
19 marca 2023
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time to share your amazing feedback, it's hugely appreciated! We're so glad to hear your son loves his new items too!
Best Wishes,
The Rascal Team
Odpowiedź od Rascal Clothing
Hi Hollie,
Thank you for taking the time to share your amazing feedback, it's hugely appreciated! We're pleased to hear your son loves his new items too!
Best Wishes,
The Rascal Team
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time to share your feedback with us, it's hugely appreciated!
Best Wishes,
The Rascal Team
Amazing quality and value!
Amazing quality and my son LOVES it all. Will definitely buy again! Everything is so well made and super soft (hoodies and trackies) and cosy fit. Fit is true to size. Highly recommend - I shall be frequent shopper!
18 marca 2023
Odpowiedź od Rascal Clothing
Hi Kate,
Thank you for taking the time to share your amazing feedback, it's hugely appreciated! We're so glad to hear your son loves his new clothing & that you'll be shopping with us again. We can't wait to welcome you back!
Best Wishes,
The Rascal Team
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time to share your amazing feedback, it's hugely appreciated!
Best Wishes,
The Rascal Team
Kids loved their new clothes and the…
Kids loved their new clothes and the delivery was quick
18 marca 2023
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time to share your feedback on your recent order, it's hugely appreciated, we're so glad to hear your kids love their new Rascal clothing!
Best Wishes,
The Rascal Team
Odpowiedź od Rascal Clothing
Hi Steph,
Thank you for taking the time to share your feedback on your recent order, it's hugely appreciated and thank you for supporting Rascal!
Best Wishes,
The Rascal Team
Out of 23 items ordered
Out of 23 items ordered, so far I have only received 16 of these items with no reply to my email so not too impressed so far
18 marca 2023
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time out to share your feedback on your recent order.
We apologise for the issues with your order on this occassion, from checking our records I can see that a member of our team have updated you on your order status on 7th April.
Thank you again for your patience during this experience, and we apologise for any inconvenience caused.
Many thanks,
Team Rascal Clothing
Poor communication
Poor communication, had to chase order. Then delivery company failed to deliver correctly and sent parcel back. Items now or of stock. Ordered refund. Just poor experience and nothing like other online retailers.
18 marca 2023
Odpowiedź od Rascal Clothing
Hi Mark,
Thank you for taking the time out to share your feedback on your recent order.
We apologise for the issues with your order on this occassion, from checking our records I can see you're now in conversation with our team on getting this resolved.
Thank you again for your patience during this experience, and we've taken steps to ensure it isn't repeated in the future.
Many thanks,
Team Rascal Clothing
The sale price was excellent
The sale price was excellent, but the delivery was very slow
18 marca 2023
Odpowiedź od Rascal Clothing
Hi,
Thank you for taking the time to share your feedback on your recent order, it's really appreciated. We apologise for any delay you experienced in recieving your order, this was caused by a delay in moving stock into our new warehouse, as a result of bringing Rascal back home.
We've taken steps to ensure the delay won't happen again in the future, and we thank you for supporting Rascal.
Best Wishes,
The Rascal Team
Odpowiedź od Rascal Clothing
Hi Tim,
Thank you for taking the time to share your amazing feedback on your recent order, it's hugely appreciated.
Best Wishes,
The Rascal Team
Odpowiedź od Rascal Clothing
Hi Alan,
Thank you for taking the time to share your positive feedback on your recent order, it's really appreciated. We're really pleased to hear your son loves wearing Rascal clothing.
Best Wishes,
The Rascal Team
Price service spot on
18 marca 2023
Odpowiedź od Rascal Clothing
Hi Chris,
Thank you for taking the time to share your positive feedback on your recent order, it's really appreciated. Thank you for supporting Rascal through your order.
Best Wishes,
The Rascal Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.