I bought non HP printer refills from Printerbasics for my HP printer. Dispatch was very quick and instructions were good. Unfortunately, the printer would not recognise the refills. I therefore got i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered black/colour cartridges, unfortunately one then both became faulty with in no time.Contacted printerbasics via eBay messages,all sorted by Simon H.Replacement items arrived very quickly,all... Zobacz więcej
Reakcja na opinię
Things go wrong ! That’s when you find out how good your suppliers really are. Evri screwed up a delivery yet again but printerbasics were excellent and sent a replacement cartridge by return mail and... Zobacz więcej
Reakcja na opinię
Great service and an equally great product, backed by a 24 month guarantee. Never had any issues with these guys. Recently, one coloured cartridge failed to print the red ink, no question simple... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
8th. Floor, Union House, Union Street, JE2 3RF, St. Hellier
- 0845 606 1353
- customerservices@printerbasics.com
- printerbasics.com
4,9
Doskonała
2 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
ten out of ten
I am a maker of cards and while I do not use huge quantities of ink...I do use a fair bit.
I was making Christmas cards when my screen told me that my ink supplies were getting low.
I looked on E-bay to see if I could find some cartridges for my printer..ouch some of them were a tad expensive...especially the HP ones.
I have not bought from PrinterBasics before but the prices were good and the feedback was excellent..so I took a chance on them.
My order was dispatched very quickly and arrived sooner than I had expected.
The quality is very good too.
Would I give them a recommendation...Yes...and when these run out I will be ordering more...I can't be more positive than that.
Thank you PrinterBasics for your top class service.
10 października 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Margaret,
Thank you for your review and kind words, it is very much appreciated.
I am glad that we could offer a first class service for you.
If we can be of any further assistance then please do get in touch.
Kind regards,
Hannah
I had a problem with my ink cartridge…
I had a problem with my ink cartridge and they helped me rectify this problem in a very efficient way.
Would recommend
27 sierpnia 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Good Afternoon,
Thank you for your kind comments, we're very proud of our customer service so it's lovely to hear you received such great service.
If there's anything else we can help with please don't hesitate to contact us.
Kind regards,
Lizzie
Bought ink cartridge that arrived on…
Bought ink cartridge that arrived on time but didn’t give me enough print and I explained to printer basics and I was sent another one which arrived on time and already given me enough print pages as expected.Would but again from printer basics.Customer service was awesome and would recommend
17 sierpnia 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Good Afternoon,
Thank you so very much for your kind comments, we're very proud of our customer service so it's lovely to hear you received such great service.
If there's anything else we can help with please don't hesitate to contact us.
Kind regards,
Lizzie
Fantastic prices and delivery times…
Fantastic prices and delivery times perfect 20 out of 10 from perfect every time
16 sierpnia 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Thank you so much for your lovely review.
Many thanks,
Sarah
Great prices and 100% satisfaction…
Great prices and 100% satisfaction guarantee. And if you have a problem they answer you immediately and send you a replacement. Really good customer service - totally recommend :-)
6 sierpnia 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Thank you for taking the time to write a review.
We really do appreciate it.
Kind Regards,
Sarah
Buy all my ink from here
Buy all my ink from here, great service 10/10, 5 stars and an A+
28 lipca 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Good morning Paul
Wow, thank you for the great review.
We appreciate your continued custom.
Kind Regards
Marianne
Helpful and efficient
Had a faulty cartridge, very helpful guy and a replacement was sent out next day. Would always use
this company
22 lipca 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Good morning
Thank you for taking the time to leave your review.
I am sorry that you had a problem with one of the cartridges we have supplied, but pleased to hear this has been resolved quickly.
Should you require any further assistance, please feel free to contact us.
Kind Regards
Marianne
A very professional team
A very professional team, excellent prompt communication and delivery. Unfortunately the item was faulty but replacement/refund was offered immediately. I will certainly use this company again.
12 lipca 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Good morning,
Thank you so very much for your kind comments, we're very proud of our customer service so it's lovely to hear you received such great service.
If there's anything else we can help with please don't hesitate to contact us.
Kind regards,
George
Printer Basics are without a doubt the…
Printer Basics are without a doubt the best company I have dealt with for the supply of original and remanufactured ink cartridges. They supply quality goods quickly, their commutation is excellent and on the rare occasion when I have encountered any sort of problem they have dealt with it in a pleasant and expeditious manner.
7 lipca 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Norman,
Thank you very much for your lovely comments. Very much appreciated.
I will pass your comments onto the team.
Kind regards,
Hannah
Very positive response
Very positive response
Faulty cartridges replaced promptly and with very good customer care shown by the company
2 lipca 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Andrew,
Thank you very much for your review, I'll be sure to share your comments around the team.
Kind regards,
George
Excellent company
Excellent company in every way ! Ordering easy - delivery speedy - products securely packed - cartridges compatible with printer ! Customer service team give prompt professional help on the rare occasion things go wrong. Definitely 5 star rating !
This is how all companies should be run.
20 czerwca 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Joan,
Thank you so much for your lovely review. I will ensure I pass on your comments to the team.
Kind Regards
Louise
First time ordering
First time ordering, easy order process. Delivery was supposed to be with 4 days but due to coronavirus arrived after 7 days. Very good communication with customer services. Will be ordering again and hope to leave a better review after lockdown has lifted.
4 czerwca 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Good morning
Thank you for your feedback and kind words.
We very much appreciate it.
I will ensure that I pass this to the rest of the team.
Take care and stay safe.
Best Wishes,
Stephen, Customer Support
Received replacement cartridge this…
Received replacement cartridge this morning, it's working fine in my printer , excellent customer service , will definitely shop again .
Thanks 😊
3 czerwca 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Morning Veronica,
Thank you for taking the time to leave a review.
Kind Regards
Louise
I had an issue with a cartridge and…
I had an issue with a cartridge and contacted customer services. I received an email from a Hannah who was extremely helpful. She offered a replacement cartridge but also understood my need for it to be sent as quickly as possible as I am currently working from home. I feel like she understood my position and went above and beyond to help me.
14 maja 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Pria,
Thank you for your feedback and kind words about Hannah.
I will ensure to pass them onto her as it will be much appreciated.
If you do need any further assistance please do not hesitate to contact us.
Kind regards,
Lizzie
Printer Basics
such a great thing as you can replace…
such a great thing as you can replace your purchase when it's not working. I had problem but customer service very kindly sort it out and sent me a new one.
9 maja 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Thank you for your feedback.
I am happy to hear your problem has been resolved.
Should you require any further assistance, do let us know.
Kind regards,
Melanie
Good responce.
7 maja 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Irene,
Thank you for your feedback.
Should you require any further assistance, do let us know.
Kind regards,
Melanie
Very helpful and excellent customer…
Very helpful and excellent customer service.I would highly recommend any one to deal with Printer Basics without hesitation.Their products are quality and very reasonably priced.
6 maja 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Mohamed,
Thank you for your feedback.
I am happy to hear your experience with Printer Basics has been so positive.
If you require any further assistance, do not hesitate to contact me.
Kind regards,
Melanie
Absolutely fantastic company
Absolutely fantastic company. Incredible value for money and very quick delivery. So much so I have ordered a second time with them, highly recommend.
4 maja 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Hannah,
Thank you for your feedback.
I will pass your comments on to the team.
If you require any further assistance, do not hesitate to contact me.
Kind regards,
Melanie
Printer Basics- I have received nothing short of…
I have received nothing short of sterling service from the team. Quick dispatch and a satisfactory response to my order. Based on the service I have received, I will remain a loyal customer and purchase my printing essentials from them.
16 kwietnia 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Good Morning,
Thank you for your feedback and kind words.
I will ensure to pass them on to the Customer Service team.
If you do require any assistance in the future please do not hesitate to contact us.
Kind regards,
Louise
Customer service
Excellent customer service
Reasonably priced goods and excellent customer service. After receiving a defective cartridge for my inkjet printer, I contacted customer service and they immediately agreed to sending a replacement. This was initially sent to my work address, but my workplace is shut due to the COVID-19 lockdown, so another replacement was swiftly sent to my home address. I have now received the new cartridge, which works well. Buy with confidence.
8 kwietnia 2020
Opinia niezależna
Odpowiedź od printerbasics.com
Dear Paolo,
Thank you for your feedback and kind words.
I will ensure to pass them on to the Customer Service team.
If you do require any assistance in the future please do not hesitate to contact us.
Kind regards,
Lizzie
Printer Basics
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.