I bought non HP printer refills from Printerbasics for my HP printer. Dispatch was very quick and instructions were good. Unfortunately, the printer would not recognise the refills. I therefore got i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered black/colour cartridges, unfortunately one then both became faulty with in no time.Contacted printerbasics via eBay messages,all sorted by Simon H.Replacement items arrived very quickly,all... Zobacz więcej
Reakcja na opinię
Things go wrong ! That’s when you find out how good your suppliers really are. Evri screwed up a delivery yet again but printerbasics were excellent and sent a replacement cartridge by return mail and... Zobacz więcej
Reakcja na opinię
Great service and an equally great product, backed by a 24 month guarantee. Never had any issues with these guys. Recently, one coloured cartridge failed to print the red ink, no question simple... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
8th. Floor, Union House, Union Street, JE2 3RF, St. Hellier
- 0845 606 1353
- customerservices@printerbasics.com
- printerbasics.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
good service
having delt with printer basics in the past and ordering ink from them ,had a little problem with a misfunctioning cartridge ,got in touch and spoke with Simon h ,who delt with the problem quickly and efficiently.
wouldn't hesitate to buy from them again.

Odpowiedź od printerbasics.com
Good value and customer service
Really good service from Printer Basics. I appreciate good value recycled cartridges which suit my needs for basic printing without the high cost. Simon H sorted out a problem swiftly and kindly. Thanks again.

Odpowiedź od printerbasics.com
Simon H and Louise arranged an…
Simon H and Louise arranged an immediate replacement for two ink cartridges which were causing me problems.
The after sales service from this company is second to none.
Thank you so much.

Odpowiedź od printerbasics.com
Great product quality and fast service…
Great product quality and fast service thank you

Odpowiedź od printerbasics.com
Thank you Melanie and Dan H for the…
Thank you Melanie and Dan H for the fast and efficient service with ink cartridges i had a problem with the black and and after following advice given still didn't work and send me a replacement one

Odpowiedź od printerbasics.com
very helpful !
The ink cartridge I was sent could not be accepted by my printer, but the company where Great, they gave me lots of advice and activities to try but alas it didn’t work. I git a full refund very pleased with the outcome. Thank you

Odpowiedź od printerbasics.com
No problems with this firm
No problems with this firm, easy to order and very quick delivery

Odpowiedź od printerbasics.com
too hit and miss if you get a good cartridge
I find that although they are cheap, and customer service is helpful, its very hit and miss what quality of cartridge i get. I tend to buy in advance so as to have a supply, and then find that when i open them, the cartridges arent working or run out of ink very quickly ( i hardly print at all) but its too long ago i ordered the cartridge to complain. The last two black and white ones i bought have printed blanks after about 20 pages. I wont be buying from them again.

Odpowiedź od printerbasics.com
Excellent professional company
Excellent professional company, go their extra mile for their customers!

Odpowiedź od printerbasics.com
Just had a problem with my printer…
Just had a problem with my printer cartridges and after a communication with printer basics (Tom) they offer replacement set of cartridges.
Very happy with outcome and highly recommend the company.

Odpowiedź od printerbasics.com
Great people to deal with
Great people to deal with.
A special shout out for Lizzie and Casey who were both so helpful when I had a problem with an printer cartridge
Highly recommended

Odpowiedź od printerbasics.com
Printer Basics are a top seller
Printer Basics are a top seller. After I ordered cartridges for my Canon Pixma MX 350 printer, it failed and was not economically repairable so I am looking for a newer printer and it will need different cartridges (either ink or possibly laser). The company immediately offered a full refund and sent a free postage label. I can highly recommend this company and particularly Casey for their excellent prices, fast delivery, and outstanding service.

Odpowiedź od printerbasics.com
Service guaranteed…
I have been a customer for a number of years and will continue to purchase all my printer inks from them. I can confirm that they do honour the 100% Guarantee and dealing with them is easy and quick. Highly recommended.

Odpowiedź od printerbasics.com
First purchase with many more to come...
This was my first purchase from printerbasics.com, and it most certainly will not be my last!!
The friendly service, the prompt assistance and the quality of the product are exceptional, and special thanks go to Lizzie for her patience and concern!!
'100% satisfaction guaranteed' is printerbasics.com mission statement, and I have every confidence in this claim. A pleasure to do business with, and I look forward to making my next purchase!!

Odpowiedź od printerbasics.com
Order was delivered before the expected…
Order was delivered before the expected date.
I had to contact them several times mainly through Lizzie. She was extremely helpful, patient and tolerant sending detailed instructions to help solve the problem. Two other helpful members of staff were also involved at the end, in the resolution of the matter.
The world would be a much better place with more people like this.

Odpowiedź od printerbasics.com
First time experience means I'll use them again.
Really good delivery time, communication, and customer service. Lizzie was very good at help and advice regarding an issue and responded positively to ensure a good experience for me in my first dealings with this company.

Odpowiedź od printerbasics.com
Exceptional Service
I have been using Printerbasics for several years and have always received prompt deliveries and exceptional service realted to problem cartridges. Recently, I cotacted them because a cartridge had stopped printing even though the ink level was shown as 2/3 full. Printerbasics replaced this cartridge even though I had received it in December 2019. They really do have a 100% satisfaction guarantee.

Odpowiedź od printerbasics.com
When I was having issues with my…
When I was having issues with my purchase they were extremely helpful and helped me rectify my issue without any problem, great customer service.

Odpowiedź od printerbasics.com
An absolute pleasure dealing with…
An absolute pleasure dealing with printerbasics.com, been so helpful from start to finish. I would certainly recommend to family and friends. Fantastic.

Odpowiedź od printerbasics.com
The customer service I have received has been second to none!
The customer service I have received has been second to none! I had trouble installing ink with my printer and was given step by step advice to solve the problem- it worked a treat and I am thrilled. In this day and age it's hard to find companies that prioritise keeping the customer happy. Together with quality products at a good price I couldn't ask for more. Absolutely delighted!

Odpowiedź od printerbasics.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.



