I bought non HP printer refills from Printerbasics for my HP printer. Dispatch was very quick and instructions were good. Unfortunately, the printer would not recognise the refills. I therefore got i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered black/colour cartridges, unfortunately one then both became faulty with in no time.Contacted printerbasics via eBay messages,all sorted by Simon H.Replacement items arrived very quickly,all... Zobacz więcej
Reakcja na opinię
Things go wrong ! That’s when you find out how good your suppliers really are. Evri screwed up a delivery yet again but printerbasics were excellent and sent a replacement cartridge by return mail and... Zobacz więcej
Reakcja na opinię
Great service and an equally great product, backed by a 24 month guarantee. Never had any issues with these guys. Recently, one coloured cartridge failed to print the red ink, no question simple... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
8th. Floor, Union House, Union Street, JE2 3RF, St. Hellier
- 0845 606 1353
- customerservices@printerbasics.com
- printerbasics.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good customer service
Good customer service. Product was faulty so I had to return it but Simon H was helpful in assisting with the issue.

Odpowiedź od printerbasics.com
1st time trying ink from printer basics…
1st time trying ink from printer basics and I would highly recommend. Initially I emailed via ebay to check that this product would be suitable. I received a response within hours with friendly advice and confirmation.I ordered and received my order very quickly and inks were well packaged.
I had a slight issue with 1 cartridge again emailed to ask for advice, received an email from Simon who was very helpful and offered to send a replacement. Couldn't fault this seller superb customer service throughout and I will now use printer basics for all my printing needs.

Odpowiedź od printerbasics.com
Excellent customer service and support
Delivery and service has always been excellent. Most cartridges I have bought from them have been fine. I did have a problem with some that arose some months after I had purchased them, but when I contacted the company, Simon H. could not have been more helpful in responding generously and promptly in order to address the problem. I could not be more satisfied in the circumstances.

Odpowiedź od printerbasics.com
Quality low cost printer cartridges
Quality printer cartridges at a low price, easy to contact Simon, really helpful and friendly, super fast delivery.

Odpowiedź od printerbasics.com
Excellent customer service
Many thanks to Gemma and the rest of the team for their prompt, helpful communication to ensure 100% customer satisfaction.

Odpowiedź od printerbasics.com
Things go wrong !
Things go wrong ! That’s when you find out how good your suppliers really are. Evri screwed up a delivery yet again but printerbasics were excellent and sent a replacement cartridge by return mail and kept in touch until I’d received it. Brilliant, I’ll definitely use again. Well done Simon H and Sarah

Odpowiedź od printerbasics.com
Ink and Sales with Integrity
bought from ebay, had a problem due to my own misunderstanding of the product and they were quick to help me resolve the problem. honourable and honest. much appreciated

Odpowiedź od printerbasics.com
Defective products replaced quickly …
Neither of the two black printer cartridges I ordered were recognised by the printer despite cleaning the contacts. However these were quickly replaced with superior quality cartridges which worked perfectly. Excellent response to quality problems.

Odpowiedź od printerbasics.com
HP equivalent cartridges
Very prompt despatch and although it was several weeks before I tried the cartridges (HP 21 & 22 equivalent) they worked first time. I've not had much success with re-filled cartridges previously so I was very pleased with these.

Odpowiedź od printerbasics.com
Very communicative and friendly seller
Very communicative and friendly seller. I have had an issue with my cartridge but Simon H help me to fix the issue. Definitely will order again from them.

Odpowiedź od printerbasics.com
Simon
Simon, at printer basics was really helpful when my printer didn't recognize an ink I purchased, got me through step by step on instruction, will definitely purchase again

Odpowiedź od printerbasics.com
Fantastic service
I ordered ink cartridges on the 11 March and they arrived the next day which was great. There was a problem with one of the cartridges and I communicated with Simon H. He was brilliant and sorted out the problem immediately. This was much appreciated and I will definitely use Printer Basics again. Thank you

Odpowiedź od printerbasics.com
Great service especially by Gemma…
Great service especially by Gemma highly recommend this company will definitely use them again

Odpowiedź od printerbasics.com
Great service and an equally great…
Great service and an equally great product, backed by a 24 month guarantee.
Never had any issues with these guys.
Recently, one coloured cartridge failed to print the red ink, no question simple advice was offered and when that didn't resolve the problem a replacement was sent right away.
Top result.
Special thanks go to Simon H

Odpowiedź od printerbasics.com
We had a small issue which they sorted…
We had a small issue which they sorted asap and dealt with it brilliantly i received my item promptly i have since ordered from them and very happy

Odpowiedź od printerbasics.com
Very good company Simon h delt with me…
Very good company Simon h delt with me and soon sorted everything out very pleased with customer satisfaction

Odpowiedź od printerbasics.com
I had a problem with the new cartridge
I had a problem with the new cartridge, Ive sent message through ebay. Simon asked me run the print head cleaning program but it didn't work. He sent me a new cartridge and delivered next day. 5 stars. Really appreciated, great customer service. Thanks alot

Odpowiedź od printerbasics.com
I had a problem with my new printhead
I had a problem with my new printhead, spoke to Simon H who suggested certain procedures, it still didn't work quite right so he kindly sent me a new printhead. Much appreciated, great customer service. And reasonably priced printheads for Canon |Pixma.

Odpowiedź od printerbasics.com
Excellent Service
I have just bought a replacement cartridge from Printer Basics. There was a problem with it but this was immediately dealt with by Simon Heath of Printer Basics - a new cartridge arrived and my printer is working perfectly. I did not need to send any pics and they accepted my word that there was a fault.
Great service and very quick delivery.

Odpowiedź od printerbasics.com
Made to feel like a special person
Deapt with Simon H very professional and makes you feel very special

Odpowiedź od printerbasics.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.



