printerbasics.com Recenzje 2043

Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought non HP printer refills from Printerbasics for my HP printer. Dispatch was very quick and instructions were good. Unfortunately, the printer would not recognise the refills. I therefore got i... Zobacz więcej

Oceniono na 5 z 5

Ordered black/colour cartridges, unfortunately one then both became faulty with in no time.Contacted printerbasics via eBay messages,all sorted by Simon H.Replacement items arrived very quickly,all... Zobacz więcej

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Oceniono na 5 z 5

Things go wrong ! That’s when you find out how good your suppliers really are. Evri screwed up a delivery yet again but printerbasics were excellent and sent a replacement cartridge by return mail and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service and an equally great product, backed by a 24 month guarantee. Never had any issues with these guys. Recently, one coloured cartridge failed to print the red ink, no question simple... Zobacz więcej

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Informacje dotyczące firmy


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good customer service

Good customer service. Product was faulty so I had to return it but Simon H was helpful in assisting with the issue.

21 maja 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Good Morning,

Thank you for taking the time to leave a review for Simon, I am pleased he was able to assist you with an issue you had.

I will pass on your comments to him.
Kind Regards
Louise

Oceniono na 5 z 5

1st time trying ink from printer basics…

1st time trying ink from printer basics and I would highly recommend. Initially I emailed via ebay to check that this product would be suitable. I received a response within hours with friendly advice and confirmation.I ordered and received my order very quickly and inks were well packaged.
I had a slight issue with 1 cartridge again emailed to ask for advice, received an email from Simon who was very helpful and offered to send a replacement. Couldn't fault this seller superb customer service throughout and I will now use printer basics for all my printing needs.

22 maja 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Leanne,

Thank you for taking the time to leave a review for Simon, I will pass on your comments to him.

Kind Regards
Louise

Oceniono na 5 z 5

Excellent customer service and support

Delivery and service has always been excellent. Most cartridges I have bought from them have been fine. I did have a problem with some that arose some months after I had purchased them, but when I contacted the company, Simon H. could not have been more helpful in responding generously and promptly in order to address the problem. I could not be more satisfied in the circumstances.

15 maja 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Good Afternoon,

Thank you for taking the time to leave a review for Simon, I am pleased to hear he was able to help you and that you are happy with our delivery.
Kind Regards
Louise

Oceniono na 5 z 5

Quality low cost printer cartridges

Quality printer cartridges at a low price, easy to contact Simon, really helpful and friendly, super fast delivery.

18 kwietnia 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Good Morning,

Thank you for taking the time to leave a review for Simon, I am pleased to hear he was able to help you and that you are happy with our delivery.
Kind Regards
Louise

Oceniono na 5 z 5

Excellent customer service

Many thanks to Gemma and the rest of the team for their prompt, helpful communication to ensure 100% customer satisfaction.

11 kwietnia 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Dave,

Thank you for your review.

I am happy to hear the service we have provided has helped with your enquiry.

I will pass your comments on to the team.

If you need any further help, please do let us know.

Kind regards,

Melanie

Printer Basics.

Oceniono na 5 z 5

Things go wrong !

Things go wrong ! That’s when you find out how good your suppliers really are. Evri screwed up a delivery yet again but printerbasics were excellent and sent a replacement cartridge by return mail and kept in touch until I’d received it. Brilliant, I’ll definitely use again. Well done Simon H and Sarah

27 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Thank you for leaving a lovely review for myself and Simon H.

I am really sorry you had a problem with the delivery.

Kind Regards,

Sarah

Oceniono na 5 z 5

Ink and Sales with Integrity

bought from ebay, had a problem due to my own misunderstanding of the product and they were quick to help me resolve the problem. honourable and honest. much appreciated

26 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Thank you for taking the time to write a review for us we really appreciate it.

Kind Regards,

Sarah

Oceniono na 4 z 5

Defective products replaced quickly …

Neither of the two black printer cartridges I ordered were recognised by the printer despite cleaning the contacts. However these were quickly replaced with superior quality cartridges which worked perfectly. Excellent response to quality problems.

6 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Thank you for taking the time to leave a review. I am sorry to hear that you had experienced issues with the cartridges supplied. I am pleased to hear that the replacements received are now working perfectly. I will ensure your comments are passed on to the team.
Kind Regards,
Gemma

Oceniono na 5 z 5

HP equivalent cartridges

Very prompt despatch and although it was several weeks before I tried the cartridges (HP 21 & 22 equivalent) they worked first time. I've not had much success with re-filled cartridges previously so I was very pleased with these.

14 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Thank you for taking the time to leave a review. I am pleased to hear that you the cartridges purchased have worked once installed in your printer. I will ensure your comments are passed on to the team.
Kind Regards,
Printer Basics

Oceniono na 5 z 5

Very communicative and friendly seller

Very communicative and friendly seller. I have had an issue with my cartridge but Simon H help me to fix the issue. Definitely will order again from them.

13 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Thank you for taking the time to write a review. I am happy to hear that my colleague Simon was able to offer his assistance with a cartridge issue you had. I will ensure your comments are passed on to him.
Kind Regards,
Printer Basics

Oceniono na 5 z 5

Simon

Simon, at printer basics was really helpful when my printer didn't recognize an ink I purchased, got me through step by step on instruction, will definitely purchase again

14 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Thank you for taking the time to leave a review. I am pleased to hear that my colleague Simon was able to assist you with a faulty ink cartridge. I will ensure your comments are passed on to him.
Kind Regards
Printer Basics

Oceniono na 5 z 5

Fantastic service

I ordered ink cartridges on the 11 March and they arrived the next day which was great. There was a problem with one of the cartridges and I communicated with Simon H. He was brilliant and sorted out the problem immediately. This was much appreciated and I will definitely use Printer Basics again. Thank you

12 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Jacqueline,

Thank you for taking the time to leave a review for Simon H, I am sorry to hear that you had a problem but please he was able to assis you and resolve the problem quickly.
I will pass on your comments to him.
Kind Regards
Louise

Oceniono na 5 z 5

Great service especially by Gemma…

Great service especially by Gemma highly recommend this company will definitely use them again

8 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Mike,

Thank you for taking the time to leave a review for Gemma, I will pass on your comments to her.

Kind Regards
Louise

Oceniono na 5 z 5

Great service and an equally great…

Great service and an equally great product, backed by a 24 month guarantee.
Never had any issues with these guys.
Recently, one coloured cartridge failed to print the red ink, no question simple advice was offered and when that didn't resolve the problem a replacement was sent right away.

Top result.
Special thanks go to Simon H

6 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Ian,

Thank you for taking the time to leave a review, I am sorry to hear that you had a problem with a colour cartridge supplied by us but pleased to hear the Simon H was able to assist you and get a replacement sent out.
I will pass on your comments to him.
Kind Regards
Louise

Oceniono na 5 z 5

We had a small issue which they sorted…

We had a small issue which they sorted asap and dealt with it brilliantly i received my item promptly i have since ordered from them and very happy

5 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Oliver,

Thank you for taking the time to leave us a review. I am pleased to hear that you problem was resolved quickly, i will pass on your comments to the team.

Kind Regards
Louise

Oceniono na 5 z 5

Very good company Simon h delt with me…

Very good company Simon h delt with me and soon sorted everything out very pleased with customer satisfaction

6 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Anthony,

Thank you for taking the time to leave a review for Simon H, I am pleased to hesar that you he was able to sort everything out for you, I will pass on your comments to him.
Kind Regards
Louise

Oceniono na 5 z 5

I had a problem with the new cartridge

I had a problem with the new cartridge, Ive sent message through ebay. Simon asked me run the print head cleaning program but it didn't work. He sent me a new cartridge and delivered next day. 5 stars. Really appreciated, great customer service. Thanks alot

6 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Good Morning,
Thank you for taking the time to leave a review for Simon, I am sorry that you had a problem with a printhead supplied by us but pleased to hear that Simon was able to assist you. I will pass on your comments to him.
Kind Regards
Louise

Oceniono na 5 z 5

I had a problem with my new printhead

I had a problem with my new printhead, spoke to Simon H who suggested certain procedures, it still didn't work quite right so he kindly sent me a new printhead. Much appreciated, great customer service. And reasonably priced printheads for Canon |Pixma.

5 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Julie,

Thank you for taking the time to leave a review for Simon, I am sorry that you had a problem with a printhead supplied by us but pleased to hear that Simon was able to assist you. I will pass on your comments to him.
Kind Regards
Louise

Oceniono na 5 z 5

Excellent Service

I have just bought a replacement cartridge from Printer Basics. There was a problem with it but this was immediately dealt with by Simon Heath of Printer Basics - a new cartridge arrived and my printer is working perfectly. I did not need to send any pics and they accepted my word that there was a fault.
Great service and very quick delivery.

4 marca 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Dear Ron,

Thank you for taking the time to leave a review for Simon,I am pleased that he was able to assist you.
I will pass on your comments to him.

Kind Regards
Louise

Oceniono na 5 z 5

Made to feel like a special person

Deapt with Simon H very professional and makes you feel very special

28 lutego 2024
Opinia niezależna
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Odpowiedź od printerbasics.com

Thank you for leaving a review. I am pleased to hear that Simon H dealt with your issue professionally and made you feel special. I will ensure your comments are passed on to him.
Kind Regards,
Printer Basics

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

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