My order got lost somehow in transit and never got delivered. The customer service rep I was in contact with went above and beyond and truly spent a lot of time investigating while emailing me daily... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered May 4th and still have not received my items almost a month later with nothing stating that it has shipped. I contacted customer service to cancel my order but was told I can not and must wa... Zobacz więcej
Great quality clothing that is well thought out, interesting designs, has an edge, and gives back by partnership with an NGO to help girls in poverty. It is ethical, sustainable and the clothes are go... Zobacz więcej
I recently purchased the Zinnea dress which was much higher quality than expected for the price.Needed to swap it out for another size, customer service was swift and responsive. Will definitely shop... Zobacz więcej
4,2
Dobra
272 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 56% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great quality clothing and cute styles
I have made several purchases from Marcellanyc.com and have received great quality clothing at reasonable prices. Their styling is fun and unique. The items have held up well through washes. They fit well/true to size. I had no issues with shipping. I haven't needed customer service. I can strongly recommend this company and their clothing.
6 czerwca 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you for your thoughtful review and for supporting our mission. We appreciate you more than words can say! Team Marcella
Elegant and Timeless
I really like the Marcella clothing line for the styles, quality and customer service. I do find it challenging to find my size with some styles but I keep trying because I appreciate unique designs. It would be helpful to see a variety of model sizes for those of us that aren’t typical model proportions.
6 lipca 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that you love our styles, quality, and customer service that truly means a lot to us. We completely understand your point about sizing and model variety. We’re continuously working to improve our fit guidance and to feature more diverse model sizes to help every customer find their perfect look. Your input helps us grow and serve our community better , thank you for sticking with us and for appreciating what makes Marcella unique! 💛 Team Marcella
Love the soft thick material …
Love the soft thick material in my last T shirt. I’ve bought alot from Marcella and the style is classic chic and the service is great if you run into a glitch. Highly recommend.
27 października 2025
Opinia niezależna
Odpowiedź od Marcellanyc
We’re delighted you’re loving your Marcella pieces! Each design is crafted with care to combine timeless style, comfort, and conscience. Thank you for sharing your experience! Team Marcella
Great quality
I’m a new customer and was very impressed by the quality of the product. The garments are very well made and the materials used are premium.
19 września 2025
Opinia niezależna
Odpowiedź od Marcellanyc
We’re delighted you’re loving your Marcella pieces! Each design is crafted with care to combine timeless style, comfort, and conscience. Thank you for sharing your experience! Team Marcella
Marcella is my new found love!!
The shopping experience was amazing! Don’t know your size? They offer a tool to help you figure out the top size and bottom size. The quality of the fabric is top tier. I have purchased sheer tops and it doesn’t come out done it’s sturdy yet soft material. You really need to feel the fabric to realize the price is a fraction of the quality you receive. I have purchased other tops that wow the quality again is top notch. These are staples, timeless pieces and it’s just the right amount of edge yet sophisticated. Truly amazing pieces worth every penny! And your money goes to an amazing cause. Money well spent!
27 października 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you so much for this incredible review! We’re absolutely thrilled that you love both the quality and experience of shopping with Marcella. It means so much to know that our sizing tool was helpful and that the craftsmanship and feel of the fabrics exceeded your expectations. Your words capture exactly what we strive for — timeless, sophisticated pieces with purpose behind every stitch. We’re so grateful for your support! Team Marcella
Quality fabrics/stitching and true to size tops
Really great quality in the fabric and stitching of their shirts. Shipping was pretty fast, too! Will be adding more of their pieces to my collection
25 sierpnia 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you for noticing the quality and craftsmanship! We put a lot of thought into every detail, and it’s wonderful to know that it shines through in your experience. Team Marcella
Great innovation with their styles
Great innovation with their styles at a great price. Timeless & trendy. Hard to beat their fashion sense!!
6 sierpnia 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you so much for your kind words and support! We’re thrilled to know you love your Marcella pieces. Your feedback keeps us inspired to continue designing with purpose and care. Team Marcella
Such stylish, chic items!
Customer service is excellent with MarcellaNYC... and equally important are the quality & unique style of the items. I am able to purchase fabulous new staples that update my wardrobe each season. And I get compliments everwhere I go when wearing them. But most importantly, I feel great when I wear MarcellaNYC items.
24 października 2025
Opinia niezależna
Odpowiedź od Marcellanyc
We’re so happy to hear that Marcella has become part of your seasonal wardrobe updates! Knowing that you feel confident, stylish, and cared for — both through our designs and our service — means the world to us. Thank you for your kind words and continued loyalty. Team Marcella
Marcella is my ultimate brand
Marcella is the brand of clothing I prefer for classy, high quality, and timeless pieces. I can easy mix and match different pieces and I always get complements when wearing them. The shoes, I have sandals and boots, are the most comfortable and stylish once I own. Lastly I purchased the Heidi Sandals and love them! I will continue to be a customer because of the products and the outstanding service. Thank you Marcella!
17 września 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you so much for your beautiful review! We’re thrilled to hear that you love your Marcella pieces — from our timeless apparel to the comfort and style of your shoes. It’s wonderful to know you can mix and match them effortlessly and feel confident wearing them. We truly appreciate your loyalty and kind words about our service! Team Marcella
Fabulous and funky
Fabulous and funky, fantastic quality, stylish, chic, and also classic describes Marcella. I love my boots! The customer service is the best, responses to queries are fast and super helpful!
15 października 2025
Opinia niezależna
Odpowiedź od Marcellanyc
We’re so happy you’re loving your Marcella boots! Thank you for describing us so perfectly — fabulous, funky, and classic is exactly what we strive for. We’re also delighted that our customer service team could make your experience even better. Team Marcella
Very easy
Very easy. Everything is digital not human.
Marcella not only stands for my beliefs they carry that into customer service. You feel personally heard and treated as if you were sitting in a cafe with a coffee and a good friend.
16 lipca 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Your words mean the world to us. At Marcella, we believe that fashion — and customer care — should always be rooted in authenticity and kindness. We’re honored that you feel personally heard and connected to our mission. Thank you for being part of the Marcella community. Team Marcella
Elegant and sexy
I have purchased many beautiful pants, shirts and dresses from Marcella. They are exactly my style, elegant, simple, and sexy. Whenever I wear their clothes, people ask me where I got them. I will be a customer for as long as they are making these beautiful clothes.
1 października 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you so much for your beautiful words and loyalty! We’re thrilled that Marcella’s designs resonate with your elegant, simple, and confident style. Hearing that you receive compliments when wearing our pieces makes us so happy — that’s exactly how we want you to feel in Marcella. We’re so grateful to have you as part of our community! Team Marcella
Odpowiedź od Marcellanyc
Thank you for your wonderful feedback! We’re so happy you’re enjoying Marcella — both the designs and the purpose behind them. Team Marcella
I love Marcella clothing
I love Marcella clothing and what they stand for. I own so many unique pieces from this store and love every one! Their mission and core values are wonderful too. It’s like icing on the cake!
10 października 2025
Opinia niezależna
Odpowiedź od Marcellanyc
We’re so grateful for your review! Knowing that you appreciate our mission — creating beautiful, responsibly made fashion — means the world to us. Thank you for being part of the Marcella movement. Team Marcella
Love their fashions . . .❣️
I love the simple design yet slight quirkiness to their fashions. I've purchased boots, dresses, and capes. The fabrics and quality are very good and whenever I've had to contact support, they respond promptly and are very helpful.
8 sierpnia 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you for your wonderful feedback! We’re so happy you’re enjoying Marcella — both the designs and the purpose behind them. Team Marcella
Black Elegant Dress
Placing my order with Marcella was fast & easy! My dress 👗 was absolutely gorgeous, the fit was perfect, everything about the dress was as described, beautiful material, elegant dress. It’s worth every penny.
19 czerwca 2025
Opinia niezależna
Odpowiedź od Marcellanyc
We’re so happy to hear that your Marcella dress fit perfectly and lived up to your expectations! Quality craftsmanship and timeless elegance are at the heart of what we do, and we’re so grateful to know that resonated with you. Thank you for sharing your experience! Team Marcella
The order arrived promptly
The order arrived promptly; I loved the feel of the fabric and the fit.
1 września 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you for your thoughtful review and for supporting our mission. We appreciate you more than words can say! Team Marcella
This company is quality
This company is quality. Their clothes, their mission and their service is excellent!
I love the pieces I've purchased and can't wait to get more!
24 października 2025
Opinia niezależna
Odpowiedź od Marcellanyc
Thank you for your thoughtful review and for supporting our mission. We appreciate you more than words can say! Team Marcella
Cool designs and high quality products
I got compliments on my sweater the first time I wore it. Cool designs and high quality products. I love getting clothes from this store!
11 września 2025
Opinia niezależna
Odpowiedź od Marcellanyc
We’re so happy to hear that your Marcella sweater made such a great first impression! Stylish designs and quality craftsmanship are what we’re all about, and it’s wonderful to know you love them. Thank you for being part of our community! Team Marcella
Marcella makes the best clothes
Marcella makes the best clothes! They are stylish and easy to wear because of their great design. Perfect for travel, too! Marcella is instant chic!
24 października 2025
Opinia niezależna
Odpowiedź od Marcellanyc
We’re so happy to hear that you love the effortless style and versatility of your Marcella pieces! Perfect for travel and everyday wear — that’s exactly the kind of modern chic we design for. Thank you for your kind words and continued support! Team Marcella
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.