My order got lost somehow in transit and never got delivered. The customer service rep I was in contact with went above and beyond and truly spent a lot of time investigating while emailing me daily... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered May 4th and still have not received my items almost a month later with nothing stating that it has shipped. I contacted customer service to cancel my order but was told I can not and must wa... Zobacz więcej
Great quality clothing that is well thought out, interesting designs, has an edge, and gives back by partnership with an NGO to help girls in poverty. It is ethical, sustainable and the clothes are go... Zobacz więcej
I recently purchased the Zinnea dress which was much higher quality than expected for the price.Needed to swap it out for another size, customer service was swift and responsive. Will definitely shop... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 56% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I love Marcella as a company and their core values
I love Marcella as a company and their core values. I love most everything I’ve purchased and what I haven’t has been super easy to return. Receiving high quality items that are affordable is a rarity.
The clothing is well made and…
The clothing is well made and considered. The customer service is very good and overall the company is reliable.
Quality, fit and price.
Very pleased with the garments I have purchased. High quality, what was described was delivered. Arrived in a timely manner and will certainly be purchasing again!
Great quality merchandise
Great quality merchandise. Superior customer service. Nice selection & mostly, you carry petite! Thank you. The dress I ordered fit me as if I had it custom made, & I did not have to have it tailored! I love & have shared your brand with others. Exceptional company.
Gorgeous unique clothes
My experience with this store is the best, customer service is great,fast shipping ,Amazing quality,unique designs, its a little pricey but is worth it I totally recomend marcella ny stores
The styles are original and out of the…
The styles are original and out of the box. I enjoy the compliments I receive every time I wear one of your products.
Gorgeous Marcella skirt
The skirt I purchased from Marcella was much better quality than I expected. Beautiful fabric, excellent fit and the pockets are perfect. This will be the first of many pieces I plan to order. I really respect their mission and support of their employees.
Customers Service is top
Customers Service is top.
I ordered a top that was a little big on me. I contacted Customer Service and provided me promptly with instructions for my exchange. Received my new piece in a very short period of time
Great shop to add to your list of shopping websites.
I love the styles and price point of their merchandise. The fabrics are good for the price point also. Shipping is efficient and returns are timely. I love adding this shop to my list of regular sites to shop.
I love Marcella
I love Marcella! Great quality products, good customer service and fast shipping! Beautifully made clothing! My new go to clothing brand!
outstanding fit and outstanding clothing
My clothes are an outstanding fit. I get many compliments. The fabric hugs my body and looks sensational. They package the clothes beautifully and provide great service.
Marcella’s attention to detail is very…
Marcella’s attention to detail is very beautifully displayed in their bespoke clothing as well as how thoughtfully their packaging is designed! The Marcella tote has the best quality too! Returns and exchanges are easy and smooth, and you can use the same packaging to ship stuff back!
Marcella has gained my trust and loyalty.
Marcella has gained my trust and loyalty in the past couple of years. I’m extremely happy with their unique style of design and the fabric quality. Each piece is unique.
Their mission of equality for women, fair wages and benefits is also a factor in my choice of shopping with them.
Customer service is easy to contact and very responsive. Gives me peace of mind when making large orders.
Marcella is excellent!
Marcella is excellent!
Great products that are high quality and stylish. Love the vibe.
Great customer service too
First purchase from Marcella and I had…
First purchase from Marcella and I had an excellent experience. I purchased a black dress and it fits perfectly. High quality cotton and a fantastic design that flatters any figure.
Gorgeous quality items
Gorgeous quality items, every time. Really love my new flats. I will say the sizing was a little off, I'm usually a true, seven and a half but the eights felt tight. So I sized up to a nine. The return was easy to handle and the new shoes were shipped promptly. Get compliments everyday at work.
Length options can't be accurately selected, shorter than advertised.
Was excited to try the McCarren jeans as they advertised a 32" inseam as I need at least that length. Tried 2 sizes and both were only 29"!! Afterwards, to verify, I did check the item page and there is a link for "also available in 30" inseam, meaning the current page is for the 32 (which is the one I ordered). So I put one in the cart. Then I clicked the 30" inseam page and put another of the same size in the cart. Checked cart and there are 2 of the same with no indication of the length. Page navigation for these options is therefore unclear, especially since the "fit models" shown in the description also describe the inseam as 32". You have no idea what you are ordering!!! Also jeans come shorter than even the shortest option by 1".
Marcella’s Designs are so Unique!
Marcella’s designs are so unique. Simple with an edge. My experience with each piece I have purchased has been fabulous. I am asked “Love that piece…” where did you get it? I spread the word and highly recommend the company not just for its uniqueness but for its Mission in Life which is to provide work to many woman and cherish what they do and help enormously girls throughout the WORLD. I am a customer now for about 4-5 years.
Loved the clothing
Loved the clothing. It is stylish and comfortable. Bought a few things first and then found what will be my wedding dress.
Doświadczenie Trustpilot
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