I cannot thank your company enough for organising my mum's funeral arrangements. Special Thanks for Shobha and Maaike who coordinated the program and day to perfection. I will not forget the persona... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Zobacz więcej
Reakcja na opinię
From first contact we were treated with compassion and professionalism. All communication and requests were dealt with promptly. On the day we were guided gently through the process. Made a difficult... Zobacz więcej
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Dane kontaktowe
Ludlow House Ludlow Road, TW13 7JF, Feltham, Zjednoczone Królestwo
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5,0
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Above and beyond with care and support
At every stage of organising my husband’s funeral, Lodge Brothers were genuinely supportive, guiding and so very kind, thank you.
1 września 2026
Very processional
Very processional, personal and considerate in a difficult time.
Thank you
10 września 2026
First class professional service
From first contact we were treated with compassion and professionalism. All communication and requests were dealt with promptly. On the day we were guided gently through the process. Made a difficult day bearable
14 września 2026
THANK YOU LODGE BROTHERS WINDSOR & DEDWORTH!
I cannot thank your company enough for organising my mum's funeral arrangements. Special Thanks for Shobha and Maaike who coordinated the program and day to perfection. I will not forget the personal services they both have given to me and my family, they are an asset to your company. Also thank you to Darren and the team who performed seamlessly on the day of the funeral.
15 września 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are truly grateful for your words and are pleased that you felt supported throughout the process. Your appreciation will be shared with the team. Kind regards Robert Lodge
First class service
First class service: Courteous, kind and professional with great attention to detail and the wishes of the family.
11 sierpnia 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for sharing your feedback with us. We are pleased to know that the arrangements were handled thoughtfully and that your family’s wishes were reflected throughout. Kind regards Robert Lodge
Profesional and Couteous service
We used Lodge bros because the family had used them previously. We found them to professional and sympathetic. We purchased a funeral plan for mum a year or more before her passing and also purchased a new memorial for the shared plot. Mum's funeral went smoothly and the memorial was put in place in 5 months, well within the 12 month allotted timescale. The memorial was exactly what we wanted and visitors have said how good it looks.
8 maja 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us, and for choosing Lodge Brothers again. We are pleased to hear that having Mum’s funeral plan in place helped provide some reassurance. It is wonderful to know that the new memorial was completed well within the expected timescale and turned out as you had hoped. Hearing that visitors have commented positively on it is a lovely testament to the finished tribute. Kind regards Victoria
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for sharing your feedback. We are so pleased the team helped make such a difficult time a little easier. It is our goal to ease the burden and your kind words mean so much to us. Kind regards Robert Lodge
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for your kind words. We are grateful that you found our team so warm and supportive during such a difficult time. Your lovely feedback will be shared with everyone. Kind regards Robert Lodge
Gratitude:- Mia at Sunbury so understanding and…
Mia at Sunbury so understanding and helpful. James on the day, guidance
and understanding.
Richard who took the service for Mr Sheehy is the absolute best and Mr Sheehy and the family were so grateful to everyone. With thanks x
28 sierpnia 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for sharing your heartfelt appreciation. We are so pleased to hear that Mia, James and Richard each played such an important part in supporting the family and helping the day come together as hoped. We will make sure your kind words are passed on to them. Kind regards Robert Lodge
Definitely recommend this company. good staff who assisted us with all the arrangements
It made what could have been a very stressful job a lot easier. We had help from staff who assisted us all the way with the arrangements, & all the process that had to be done with care & compassion.
Everything went perfectly on the day my husband would have been happy with his send of as l know l & my family were.
11 września 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us. We are grateful to know that the whole team helped ease the practical side of arranging your husband’s funeral and supported you and your family throughout the process. It is particularly meaningful to hear that the day itself came together as you had hoped. Kind regards Robert Lodge
An outstanding experience
Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very professional and set just the right tone for the service.
Our only issue was the difficulty in getting hold of Jo and the irritating delayed phone system, which we discussed with Jo in person.
11 września 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful review. We are pleased to hear that Jo and Laura were able to guide you through the arrangements and that the final service reflected what you had hoped for. We are grateful that you raised the difficulty in reaching Jo and the issues with the delayed telephone system directly with her. Feedback such as this is valuable and we will ensure your comments are shared with the relevant team. Kind regards Robert Lodge
Gemma and Jacqueline were both very…
Gemma and Jacqueline were both very caring and understanding when I had to arrange my late husband's cremation.
17 września 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are pleased to hear that Gemma and Jacqueline handled everything with care and consideration. It is our goal to provide the highest level of comprehensive support. Kind regards Robert Lodge
The staff were amazing at this very…
The staff were amazing at this very difficult time - helped as navigate our way through such sadness. Took their time nothing was rushed. The celebrate you recommended was very kind and considerate - my husbands service was exactly what we asked for.
19 sierpnia 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us. We are grateful to know that our team gave you the time and guidance you needed, allowing you to make arrangements at your own pace. It is lovely to hear that the celebrant was a good match and helped create a service that reflected your husband and your wishes. Kind regards Robert Lodge
Pretty much faultless from start to finish
Pretty much faultless from start to finish. Polite and respectful staff. Everything organised smoothly and with very little fuss. Many thanks
8 września 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you so much for your kind review. We are pleased you felt supported throughout the process by the Lightwater branch. Providing empathy, sympathy and professionalism is at the heart of what we do, and it is reassuring to know that we were able to meet your needs. Kind regards Robert Lodge
The service and care received from all…
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in a dignified final goodbye. Similarly the after care was of the same high level.
19 sierpnia 2026
Opinia niezależna
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are pleased to hear that the Walton-on-Thames team explained everything clearly and helped you make the arrangements for a dignified farewell. It is also good to know that you received the same level of care and support afterwards. Kind regards Robert Lodge
Outstanding service with compassion and warmth
I found the experience with Lodge Brothers to be seamless from the first point of contact. It’s a very difficult and emotional time but the compassion and help from Nikki and Laura was outstanding, as were the funeral conductor and team on the day of mums funeral. I cannot express my gratitude enough.
10 sierpnia 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
It is wonderful to hear that Nikki and Laura were there to support you from the very first contact and helped make such a difficult time feel a little more manageable. We are also pleased to know that the funeral conductor and team cared for your mum with the same compassion and professionalism on the day. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Karen was absolutely fantastic from…
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren and Jim were incredible and treated my dad with such respect. I cannot thank you enough for everything
2 września 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are so pleased to hear that Karen supported you throughout and helped make such a difficult time a little easier and that Darren, Jim and the team cared for your dad with such respect on the day. We will be sure to pass on your thanks to them all. Kind regards Robert Lodge
Exceptional Service and Professionalism
Lodge Brothers were extremely kind, compassionate and professional during such a difficult time for our family.
We truly appreciated the care and attention they gave to every detail, and the way they guided us through everything with such understanding and sensitivity. Their support helped make an incredibly difficult time a little easier for us.
Everything was handled with such dignity and respect.
4 września 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
We really appreciate your 5* review and kind words about the care and support you received from Lodge Brothers. We are pleased to hear that our team guided you through the arrangements with compassion, sensitivity and professionalism while taking care of every detail. Knowing that we helped make such a difficult time a little easier for your family means a great deal to us. Kind regards Robert Lodge
Lodge Brothers provide a truly professional service.
I was asked whether I had received the music from the funeral by one of your staff who rang me to find out whether I was happy with the way things had gone. I told her that I hadn't, but that I would appreciate it. To their eternal credit, I was contacted by a member of Lodge Bros' staff who offered to bring the tape of the music to my house on her way home from work. The concern of the Lodge staff at all times was very comforting and I would not hesitate to recommend the company for their highly supportive approach at a time when sensitivity is paramount.
27 sierpnia 2026
Odpowiedź od Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and taking the time to share your experience. We are pleased to hear that our team’s care and thoughtfulness extended beyond the funeral itself and that we were able to make sure you received the music. It means a great deal to know that our support was comforting to you at such a difficult time and we really appreciate your recommendation. Kind regards Robert Lodge
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.