Ordered item online off website snd paid in full. Next day could not purchase this item as it was damaged on yard. They tried other stores same fault, No item similar to replace. Very disappointing as... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... Zobacz więcej
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From my first contact all staff were polite and very helpful. I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distanc... Zobacz więcej
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Delivery service driver was great. Courteous, efficient and precise. I should of received the phone call within their specified time but it did not happen so I called then to arrange delivery. It was... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca materiałów budowlanych
- Wypożyczalnia narzędzi budowlanych
- Sklep z materiałami architektury krajobrazu
- Sklep z drewnem
- Sklep z artykułami hydraulicznymi
- Hurtownia narzędzi
O Huws Gray
Napisane przez firmę
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Dane kontaktowe
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Zjednoczone Królestwo
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jobsworth Attitude
I ordered a number of items as requested by the landscaper laying a patio for us. Unfortunately he wasn't very good at estimating the quantities and we are now left with 2 LARGE bulk bags of sand. I visited the Thetford branch where I bought the supplies from to ask if I could return these items. Jobsworth Neil at the branch said they couldn't take them back as " someone" might have put something in the sand thus they couldn't resell it !!!!!. What nonsense as the bags have been in our garden. Happy to take your money, but for something as simple as asking to return these 2 bulk bags, not intetested.
17 sierpnia 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Superb service....
Should have ordered more topsoil first time, phoned them up and they bent over backwards to get me an extra load on same day. Superb service.
8 sierpnia 2026
Odpowiedź od Huws Gray
We're so glad we could help you out with that extra load of topsoil on the same day!
We always aim to provide excellent service, and we appreciate your kind words.
Great company
Great company, I used them several times when doing work in my garden. The team at the fossway Newcastle couldn't have been more helpful.
18 czerwca 2026
Odpowiedź od Huws Gray
We're so happy to hear about your positive experiences with us and our team at Fossway Newcastle.
Thank you for your kind words!
Great service all round
Communication regarding delivery easy to contact, easy to order online. Delivery on day as promised, by a really nice happy chap
9 sierpnia 2026
Odpowiedź od Huws Gray
We're so happy to hear that our communication and online ordering process were easy for you.
We appreciate your kind words about our delivery team!
Delivery service driver was great
Delivery service driver was great. Courteous, efficient and precise. I should of received the phone call within their specified time but it did not happen so I called then to arrange delivery. It was a good mix I received.
8 sierpnia 2026
Odpowiedź od Huws Gray
We're glad to hear our delivery driver was courteous and efficient. We sincerely apologize for the missed phone call regarding your delivery time.
We understand your frustration and are reviewing our communication process to prevent this from happening again. We appreciate your feedback.
Great communication from the office
Great communication from the office. Great delivery
8 sierpnia 2026
Odpowiedź od Huws Gray
We're so glad to hear that our communication and delivery met your expectations.
We truly appreciate your positive feedback.
Swansea branch don’t mind a DIY guy…
Swansea branch don’t mind a DIY guy like me asking stupid questions! Quick delivery.
6 sierpnia 2026
Odpowiedź od Huws Gray
We're so glad to hear our Swansea team was helpful and that you received your delivery quickly.
We appreciate your kind words!
Great product and fast friendly…
Great product and fast friendly delivery. Asked me where I wanted it and craned it exactly where I wanted it. Couldn't fault them.
8 sierpnia 2026
Odpowiedź od Huws Gray
We're so happy to hear that our delivery team provided such excellent service and placed your product exactly where you wanted it.
Thank you for your kind words!
Good quality product delivered on time
8 sierpnia 2026
Odpowiedź od Huws Gray
We're so glad to hear that you're pleased with the product's quality and that it arrived promptly!
We truly appreciate your positive feedback.
Odpowiedź od Huws Gray
We're so glad to hear everything arrived safely and on time!
Thank you for your positive feedback.
Great service
Great service. Delivered early doors, so could get the job done. Great price as well.
7 sierpnia 2026
Odpowiedź od Huws Gray
We're so happy to hear that our service was great and that your delivery arrived early, allowing you to get your job done.
We also appreciate you mentioning our great prices!
Odpowiedź od Huws Gray
We're so glad to hear that you found the ordering process easy and that our communication and delivery met your expectations.
Thank you for your wonderful feedback!
Excellent service and first class…
Excellent service and first class delivery, driver went above and beyond to deliver where I needed it.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Huws Gray
We are delighted to hear you received excellent service and a first-class delivery!
It's wonderful to know our driver went above and beyond for you.
Firts rateservice and speedy delivery.
Firts rateservice and speedy delivery.
Will be a returning customer.
1 sierpnia 2026
Odpowiedź od Huws Gray
We're so happy to hear you received first-rate service and speedy delivery.
We appreciate your kind words and look forward to your next visit!
Odpowiedź od Huws Gray
We're so happy to hear that you are pleased with the quality of our soil and our prompt delivery service.
We truly appreciate your positive feedback!
Very helpful and delivery when promised…
Very helpful and delivery when promised and very helpful driver putting the items where I needed it and quality of product very good.
11 sierpnia 2026
Odpowiedź od Huws Gray
We're so glad to hear that our service was helpful and that the delivery met your expectations.
We appreciate your kind words about our driver and the product quality.
Delivered the materials promptly and…
Delivered the materials promptly and efficiently putting them exactly wheree I needed them.
5 sierpnia 2026
Odpowiedź od Huws Gray
We're so pleased to hear that your materials were delivered promptly and placed exactly where you needed them.
Thank you for your kind words!
I visited the Woodford branch today to…
I visited the Woodford branch today to get some timber. I spoke to a guy in the yard and explained what amounts I required but he then tried to rip me off by giving me a ticket for double the amount of wood that I required. I certainly won't be going back again. Be warned, as these guys are trying to rip people off!
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Huws Gray
We are truly sorry to hear about your recent experience at our Woodford branch.
We understand your frustration regarding the timber order and the discrepancy you encountered.
We are investigating this matter thoroughly to ensure such issues are prevented in the future. We appreciate you bringing this to our attention.
Please let us know if there is anything we can do to try and make this up to you as I can assure you this is not the way we operate.
Thanks
Excellent service!
Excellent service!
The top soil was delivered within 20 minutes of an online order.
6 sierpnia 2026
Odpowiedź od Huws Gray
We're so glad to hear about your excellent experience with our speedy delivery!
Thank you for your positive feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.