Logo Heatoor
Odwiedź tę stronę

Heatoor Recenzje 75

•
Wynik TrustScore: 4 na 5

4,2

Napisz recenzjęOdwiedź tę stronę
Napisz recenzję

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I made a mistake with my order... I explained what I had done. The company, Heatoor, gave very prompt and efficient support and gave me two options on how they could resolve my issue....both options w... Zobacz więcej

Oceniono na 5 z 5

Customer support was prompt in reply to my concern, for my online purchase. They kept communication open and addressed my concern, allowing me to have a smooth worry free transaction. Knowing my parc... Zobacz więcej

Oceniono na 1 z 5

Scammers they knew the 110v electrical system and plugs do NOT work in NZ they much you around wanting pictures etc when you complain and then insult you by offering a 25% refund Great way to sca... Zobacz więcej

Oceniono na 5 z 5

I bought an item from this company that arrived damaged. When I contacted the company, Leo, a care representative looked after my issue, with the intent to make sure my concerns got resolved as qui... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Heatoor is a portable smart AC unit designed to provide reliable cooling and heating without complicated installation or bulky systems. It offers an easy way to maintain a comfortable indoor temperature throughout the year, helping create a pleasant environment in bedrooms, living rooms, home offices, and other everyday spaces. Unlike traditional air conditioning units, Heatoor requires no permanent setup or complex installation process. There are no heavy components or disruptive modifications needed. Simply plug it in and start using it. Its streamlined, modern design blends naturally with different interior styles, making it a practical addition to both contemporary and classic spaces. Lightweight and easy to move, Heatoor can be placed wherever temperature control is needed most. It works well on the floor, on a desk, or mounted to save space, offering flexible placement options depending on your room layout. The included remote control allows convenient adjustment of settings from across the room. Compact, versatile, and user friendly, Heatoor provides a simple climate solution for those looking for everyday comfort without the hassle of traditional heating or cooling systems.

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

I made a mistake with my order..

I made a mistake with my order... I explained what I had done. The company, Heatoor, gave very prompt and efficient support and gave me two options on how they could resolve my issue....both options were in my favour. I accepted their offer of a refund. Great service.

9 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Scammers

Scammers
they knew the 110v electrical system and plugs do NOT work in NZ
they much you around wanting pictures etc when you complain and then insult you by offering a 25% refund
Great way to scam $$ out of people when pretending to be legit
So I have lost 600$ and have 4 useless dangerous ornaments - yes dangerous as if i do use an adaptor plug (which their own booklet says not to BUT they sent me one when I first complained) I would set my house on fire
DO NOT BUY THIS RUBBISH its a scam to get your money

2 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Online Customer Support Satisfaction

Customer support was prompt in reply to my concern, for my online purchase. They kept communication open and addressed my concern, allowing me to have a smooth worry free transaction. Knowing my parcel is on the way to my address, keeping me informed of their progress of my concern right up until it had been rectified. I have no hesitation in buying from or recommending this online company to my friends or family
Thankyou for restoring my faith in online buying and the great selection this company offers

28 maja 2026
Opinia niezależna
Oceniono na 1 z 5

I purchased TWO heatoors because the…

I purchased TWO heatoors because the advertisement made them look extremely powerful and effective. However, when they arrived, I discovered the power plug was not even compatible with Australian outlets. Luckily, I had an adaptor that fit, otherwise I wouldn’t have been able to use them at all.

As for performance, the heating function only works if you are sitting directly next to the unit. It does not properly heat the room as advertised. The so-called “air conditioner” function is even worse — it is simply a fan blowing normal air. There was absolutely no cooling effect, even when set to 16°C.

Overall, the product is very misleading, overhyped, and nowhere near what was shown in the ads. In my opinion, it is a gimmick and definitely not worth the money I spent. Now i have to run around and pay for the return before i get a refund. I would not recommend this procduct.

10 maja 2026
Opinia niezależna
Logo Heatoor

Odpowiedź od Heatoor

Hello there,

Thank you for sharing your feedback.

What you described is not at all the level of service we aim for, and we're saddened to hear that Heatoor didn't meet your expectations.

Your concerns regarding product quality are important to us, and we want to learn more about your experience with Heatoor. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Amelie from Heatoor

Oceniono na 5 z 5

Disappointment in the product

I have received excellent customer service despite the item being misrepresented in it's advertisement in that it didn't dispaly price as US dollars so I took it to be NZ dollars, and being an inappropriate item for use in New Zealand being 110v when NZ electricity is 240V

11 maja 2026
Opinia niezależna
Oceniono na 3 z 5

Deficient Promo details

Promo did not specify the voltage required, a must for international sales. I have 2 heaters that have the wrong voltage, It is not viable to return them as the postage costs are too high. I am not even aware if the same heaters with 240 volts are available.

1 maja 2026
Opinia niezależna
Logo Heatoor

Odpowiedź od Heatoor

Hello Clyde,

Thank you for sharing your feedback.

We strive to present clear, accurate, and transparent information across all of our product pages and marketing materials so customers can make informed decisions before purchasing Heatoor. Our goal is always to describe how the product functions and what customers can expect in real-world use.

After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.

If you have any further questions, don’t hesitate to reach out again.

Have a lovely rest of the day,
Amelie from Heatoor

Oceniono na 5 z 5

Heatoor

Easy to order. I will let you know if it works when it arrives.
Heatoor's have arrived, but they don't plug into a New Zealand socket. Have to get an adaptor. Also, the cord is too short.

24 kwietnia 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej