GetScanned Recenzje 

Booked an MRI scan and paid to be told the date I requested does not exist. Well change the booking system then. I was offered other appointments absolutely miles away which is not acceptable. Eventually had to take extra time off work with no pay I got the scan done. I was told I'd get the images emailed to me. That was 4th August. I got a report and still no images. They have stopped communicating and I appear to be fighting a losing battle. Not good at all

Quick and efficient in finding a reasonable CY scan in my area. Attentive communication throughout.

I was impressed with the prompt response to my booking, and the quick telephone appointment with their GP, and the ability to make an appointment that suited my needs.
The GP you employed was professional, efficient, and spoke clearly and understood perfectly what I was saying. I was sent forms to complete that were easy to do.
The test venue was easy to find with free parking at the Bluewater Shopping Centre.
The waiting area was small. The downside was the constant noise. The Receptionist would be taking a telephone call (it barely stopped), then another call would come in a queue and make constant repeating loud noises. How the Receptionist could concentrate on a call with a loud repeating irritating noise is beyond me, as I could not work like that. In addition in a small waiting area the noise carried. Despite the abysmal working conditions the Receptionist was welcoming and polite.
I was collected by another staff member who escorted me to a nearby cabin. The venue might consider having a cover built as in inclement weather you would be exposed walking between the units. The staff member was welcoming and clearly explained the procedure which went ahead without any issues.
I was impressed to receive the test results the following day, so now I have to wait for my GP to actually look at it.
Lastly the MRI was competitively priced beating most other private health services in the SE Area, so I will definitely consider them again if I need a procedure in the future.

The service was swift and professional though the staff were a little serious and could do with being a little more 'smiley'.

I found GetScanned to be good overall.
Getting a booking nearer to where I live was the issue, however Richa (support team) was excellent and found me a nearer Scan centre.
Most of my communication was with Richa and throughout was polite, professional and 'on it', very helpful. I am curious as to how much my scan actually was i.e. what GetScanned take off the amount you pay but they have to make their money somehow I guess.
I was just annoyed my local GP could not and would not refer me for a private MRI scan more locally. Such are GP surgeries these day!
Thank you Richa and Get Scanned for your help.

Would highly recommend GetScanned very reliable and helpful when I asked questions.Also very quick in getting my results back from the scan.

Very disappointing experience.

When I initially booked, communication was quick and I was specifically told that the scan centre I requested had availability. After making payment, I was then informed that the centre was actually fully booked and was offered an alternative location around two hours from my home, which simply isn’t a reasonable alternative for me.

Since then, I’ve tried contacting Get Scanned several times to request a refund, but the communication has been noticeably slow and difficult compared with how quickly my booking and payment were dealt with.

I understand that availability can change, but I feel I should have been given accurate information before making payment, and I would expect a much quicker response when trying to resolve the issue.

Unfortunately, based on my experience, I wouldn’t use Get Scanned again and would advise others to be cautious when booking.

Contacted this company twice via email asking for some additional information on their £1999 CTAC scan. Absolutely no response. Just think, if this is the way they deal with customers before they have their money, imagine the customer service you'll receive once they have your money in the bank! Absolutely appalling.

Directions to scan centre were clear. Staff are courteous, thorough and professional. No waiting, attended to as per scheduled appointment time.

I went for a full abdominal scan after having some pain. Staff were amazing and really put my mind at ease. Would recommend and will use in the future if required

Very helpful call centre who sorted everything out for me from a GP referral to finding a scan centre at short notice. One thing to note is you won't get a reply on the weekend, weekdays however everything is handled swiftly and efficiently.

I was a difficult case due to an implanted pacemaker. I had a discussion with GetScanned's GP who was very thorough, and several different hospitals were approached.
Throughout the process I was kept informed of progress. All the staff were very professional, clear and courteous. I would like to single out Nisha in particular for her courteous help and support.

Paid for two full MRI scans which turned out to be not what we needed. Since then we've encountered shocking service and communication and at the moment are £3,000 out of pocket.

This company are very professional and it made the experience pleasurable , they made sure to keep really good communication lines open detailing everything that was going to happen and extremely polite. Yatharth is a credit to your company .
Thank you once again

Great quick service
Thank you

Excellent service from getscanned. A special thank you to Richa for her wonderful support and kindness throughout the process. She guided me every step of the way regarding my scan, and I truly appreciated her patience and professionalism.

Mr Bain was also excellent, making the whole experience reassuring and comfortable.

Thank you all for providing such outstanding service.

Arrived in Manchester an hour and a half early, your friendly staff were brilliant they shuffled things around to get me in and sorted. We were actually back on the motorway home before the original appointment time.
Thanks for the great service I received.

Really quick and efficient. Very reliable. Whenever I had a query they were quick to respond either by phone or WhatsApp.

Very helpful and staff attentive. From making the booking I felt at ease and everything was explained. The results came quickly and I would definitely recommend them without reservation