It’s been very disappointing dealing with Fumfie’s customer service. For one, their warranties seem worthless. I sent in my camcorder that wasn’t functioning correctly, and they said that the damage w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was accidentally shipped two cameras at once, which turned out to be fortunate in that both cameras were missing things that were supposed to be included--sloppy! More seriously, the first came... Zobacz więcej
I found the Fujifilm Fujinon 18-135mm Lens that i was wanting to buy for my X-T10 on the Fumfie site for a much lower price than anywhere else. It came in a white box but was supposedly brand new. Hon... Zobacz więcej
I started check fumfie.com several years ago. At the beginning, I though it's same as other 3 party resell with low reputation and low quality service. With my experience these years, I found it'... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
FUMFIE.COM - more than just photo - photo cameras, camera recorders, camcorders, video cameras, lenses
Dane kontaktowe
Stany Zjednoczone
- fumfie.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fumfie's heart is in the right place
Fumfie's heart is in the right place. Do expect to follow your order pro actively.
I had to call to get the status of my …
I had to call to get the status of my order because it did not get to me in a timely manner. The customer support persons was very rude and very short in his comments as if I should not care about where I spend my money. As I was talking to him my thoughts were that I would be RIPPED OFF and I wanted to cancel the order, but the order arrive very quickly,sooner then I thought it would and that ease my mind. I don't think I buy anything else from Fumfie.com
because I don't buy from companies that don't appreciate their customers. I don't mind paying extra for good service.
Promised me equipment they didn’t have …
Promised me equipment they didn’t have in stock. I paid to have the the two day delivery and didn’t get the equipment I purchased 5 days later. Only to come find out they have the equipment in stock.
Item was as described and arrived …
Item was as described and arrived earlier than expected. Very pleased with transaction experience and price, will be shopping here again
T6i camera from Fumfie
I ordered a T6i camera with lens and several items in a kit. The price is about $100 lower than my local stores. Also, I don't have to pay tax. Received within a week. All items are new and completed as in the product listing. All parts work fine so far.
I have been waiting for 3 weeks
I have been waiting for 3 weeks. Each week I am told it will ship soon. No real communication from company. Will I ever receive my order?
it was great!
it was great! good pricing and costumer service, only had a little detail with some missing extra accessories in my package but they fixed it as soon as i called them.
Got a great price
Got a great price . no pressure upsale . I will look at them again on next purchase
They make you call them before they …
They make you call them before they ship out your item. I'm guessing it's a way to market other products to the customer. Why should I have to call in order to get my order processed?
Fumfie won’t reply to me about malfunctioning micro SD card
Terrible customer service!
The micr SD card that came in extra accessories I purchased does not work. Although Fumfie said they’d mail out a new one, I have yet to receive it & it’s been 2 weeks. I have since tried emailing them at least 4-5 times with no response whatsoever!
I know these don’t cost much, but I’m a disabled veteran on a fixed income and can’t afford it, not to mention, no one should have to pay for an item that does not work.
I DO NOT recommend purchasing items from this company. And if you do anyway, good luck!
Poor management and unorganized shipping service
I have called your customer service department several times and have been hung up on. I placed an order on 10/25/2017 and as of today 11/22/2017 I have yet to receive my items. I have spoken with several members of your team and was informed that they did not know why it was not mailed. I don't understand why I haven't received my purchase but at this point it is unacceptable.
I read a lot of bad reviews about …
I read a lot of bad reviews about fumfie online and was pretty nervous to try them out. But i went for it and am very glad that I did. I received my order in less than a week, everything was in great condition, as should be, and got the best price that I could find online and in stores. I would definitely recommend fumfie.com to anyone!
Great service..fast shipping!
The GOPRO was just want I ordered
The GOPRO was just want I ordered, it was a great price and arrived very fast, will use this company again
Scammers
Scammers. There's no other way to put it. Promises, procrastination, and the end result - I had to report my transaction to my bank as fraud. Don't try to call, because they'll run you around unless you're buying. Don't submit a service request on the site, because there's always some kind of server error. This is one of those businesses that makes people paranoid about online transactions that aren't Amazon. This is a business that makes real people trying to do real business have to work ten times harder.
lack of timeliness
said product would be shipped 5-8 days from order date. Called 7 days later, they said they hadnt yet shipped my product. I chose them for their price, but their lack of timeliness made me cancel my order and go pick up what i needed at best buy instead. Lots of bad reviews with these people to begin with, it seems they cant get their act together. Will not be doing business again
Big thumbs up
They did everything they said they would. Delivery was on time if not early.. And saved money as well!
Still not received my ordered Sony …
Still not received my ordered Sony Camera till today
I gave one star for the one time i did …
I gave one star for the one time i did actually talk to them the lady was very nice, but as far as product goes can’t answer I never received package NOTICE SOMEONE MUST SIGN they wouldn’t even let me open the garage and talk and watch with my security system also they immediately withdrew my funds but even though it never got to my house I’m having to wait about a week so far still no refund MAKE SURE SOMEONE CAN SIGN
After reading about some of the …
After reading about some of the nightmare stories fume.com had, I was very hesitant. Because I ordered for price over everything I waited with baited breath. All was delivered on time and nothing missing. Very happy.
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