FairFix Recenzje 356

Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Always use Tye at FairFix as they are professional and reliable and turn up promptly to help sort any issues that I've had. Highly recommend and grateful for their communications with me over the year... Zobacz więcej

Oceniono na 5 z 5

My boiler broke down and was struggling to find someone who could come and fix my hot water and heating on short notice. I found these guys online and decided to give them a go as they have positiv... Zobacz więcej

Oceniono na 5 z 5

Great service, Steve was amazing, hard working and determined to rectify the problems and the best part was the parts where cheaper then if you would get it from somewhere else, also he came during... Zobacz więcej

Oceniono na 5 z 5

Excellent service. Found them online when boiler started leaking water through ceiling and into hallway below, through electrical fittings, so dangerous. Arrived promptly an hour later, friendly and e... Zobacz więcej

Informacje dotyczące firmy

  1. Naprawy

Napisane przez firmę

Fixed Price Boiler Repair for £199, Fast, reliable, No upsell. No tricks. No gimmicks.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

356 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

I am giving only 4 stars as the problem…

I am giving only 4 stars as the problem with hot water in my house was fixed but there was no heating , the engineer did not answer my call and I had to fix that new problem myself. For the work I can give only 4 stars but for service only 2. Not completely happy. Thanks.

17 grudnia 2020
Oceniono na 5 z 5

Outstanding service

Outstanding service, no stress, arrival was between the hours stated, my job was not that hard but I didn't know that at the time, the engineer was great, no new boiler needed like the other company's were saying.

14 grudnia 2020
Oceniono na 2 z 5

Failed to turn hot water back on

Failed to turn hot water back on - system broke down 24 hours after attended and apparently fixed! Not great for £199!

11 grudnia 2020
Logo FairFix

Odpowiedź od FairFix

Hi Jon. We haven’t had a call from you regarding this issue if your hot water hasn’t been fixed correctly you have a warranty with us please contact us and we will rearrange another visit under our Fairfix guarantee.
I’ve spoken to the engineer and he explains he cleaned out your water pressure sensor it could be you just need a new one get in touch and we will arrange a replacement we have already tried to call you several times

Oceniono na 3 z 5

The service was good

The service was good . Job well done . The only thing I didn’t know all I need was the tank to be filled water . £200 is bit expensive for the job

8 grudnia 2020
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Odpowiedź od FairFix

Hi thank you for taking the time to leave a review they are all appreciated good or bad.
At Fairfix we aim to provide upfront costs, fast and reliable repairs at a Fixed price no matter how long it takes.

our engineers have a minimum of 3 to 5 years experience so can diagnose problems quickly and efficiently to get your appliance back up and working quickly.
It’s good to hear that the engineer fixed your problem so quickly and you are back up and running and enjoying your heating and hot water.

Oceniono na 3 z 5

My engineer Attended my home and after…

My engineer Attended my home and after checking my boiler decided that I would need a new boiler due to the costs involved to repair my fifteen year old appliance,so after due consideration i have decided that it would be best to purchase a new boiler in the new year instead, rather than spending huge amounts of money on such an old appliance.

5 grudnia 2020
Logo FairFix

Odpowiedź od FairFix

Thank you for taking the time to leave a review yes unfortunately sometimes if you have multiple issues on the boiler that is quite old it may be better off replacing the unit rather than repairing it.
Glad to hear you listened to the engineers advice as they would never tried to repair a boiler that we probably could not fix and that would cause you more financial cost and problems in the long run.

Oceniono na 5 z 5

Amazing service & commitment

I just wanted to thank your company and Idris in particular for attempting to repair my boiler on Thursday afternoon and part of Friday.

He tried to get it going but unfortunately on this occasion just could not get it going.he explained to me that part he tried to install was different to my original and that my exact part had been discontinued.

He was very informative and stated that it would be highly advisable to invest in a new boiler in which I am doing at present.

True to the companies policy the boiler was not fixed on this occasion so no charge was made.

I will definitely be reccomending you guys to people and will be turning to you in the future.

5 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

Fantastic!

Our engineer, Steve, was amazing. He was efficient, courteous, caring about our home and COVID guidelines and most importantly he fixed the problem for the set price as promised. I would highly recommend this service.

5 grudnia 2020
Oceniono na 5 z 5

Excellent service

Excellent service. Prompt, clean, polite. The engineer was very informative and had the issue sorted within 15 minutes without the need for additional parts.

27 listopada 2020
Oceniono na 1 z 5

Boiler losing pressure

Boiler losing pressure, repaired leaking diverter valve, still losing pressure, on revisit asked for further payment as problem not related to original fault, it was an existing issue which should have been resolved the first time, he tried to charge us a second time.

27 listopada 2020
Opinia niezależna
Oceniono na 1 z 5

Absolutely dreadful service

Absolutely dreadful service.

Filled in the details on their website. Informed I would be contacted next day.
Got to the afternoon (of the next day) and due to no contact, phoned them and was assured someone would call back. No one did.

What kind of service is that?

Used local heroes instead and got an engineer out the same day!

Will never use this service again based on this experience.

21 listopada 2020
Opinia niezależna

Doświadczenie Trustpilot

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