Equipment rentals & Sales Ltd Recenzje 29

Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I requested a quote, there was absolutely no rush at all conveyed in the messages. A quote arrived in my mailbox the next day. I had made the decision to buy my printer instead, so I responded saying... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent customer service. Equipment Rentals and Sales have never let us down in the 7 years we've been using their equipment. Always very attentive and available for questions and concerns. Great in... Zobacz więcej

Oceniono na 5 z 5

Having recently opened a new office we were so pleased we chose Equipment Rentals as our supplier. They made the process easy, kept in touch and delivered as promised. A great start to a working relat... Zobacz więcej

Oceniono na 5 z 5

Over the past month a problematic plotter has been a distraction to say the least but with the help from Louise & Michael, this has been eased. they have been quick to come back with solutions and t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca fotokopiarek
  2. Naprawa kopiarek
  3. Wypożyczalnia sprzętu biurowego
  4. Naprawa sprzętu biurowego
  5. Dostawca sprzętu drukarskiego

Napisane przez firmę

Probably the best supplier of copiers, printers, scanners in the UK, offering short term (days, weeks, months) or years rental - lease of new and environmentally friendly refurbished devices. Go green - rent 2nd user devices.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

29 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I requested a quote

I requested a quote, there was absolutely no rush at all conveyed in the messages. A quote arrived in my mailbox the next day. I had made the decision to buy my printer instead, so I responded saying thanks but I’d made another plan. This was the response I got, copied and pasted, “Really, I was told you needed this quote urgently so I came into the office today to do it.” This is the most unprofessional interaction I have ever had and would not recommend doing business with this company at all.

8 marca 2026
Opinia niezależna
Logo Equipment rentals & Sales Ltd

Odpowiedź od Equipment rentals & Sales Ltd

Good morning Genevieve,

Thank you for taking the time to share your feedback. I am sorry to hear about your recent experience, as it does not reflect the standard of service we aim to provide.

Following a review of your enquiry, I can confirm the following:

* You contacted us through our website at 17:12 on Friday, 6th March, requesting a quote for a copier printer.
* You discussed your requirements in real time with our online representative, who gathered all necessary details.
* During the conversation, you were asked whether it would be acceptable to receive the quote over the weekend, and you agreed.

It appears the misunderstanding occurred when this internal message was interpreted as a request for an urgent weekend turnaround. As a result, a team member came in on Sunday to prepare your quote.

I apologise for the way this was communicated to you. The intention was to clarify why someone had been asked to work over the weekend, not to question your decision.

We believe our team acted in good faith based on their understanding of the situation, and we will review our internal processes to prevent similar issues in the future.

Oceniono na 5 z 5

Above and beyond...

After establishing our printing requirements onsite at an event, we needed to source a high-volume printer and photocopier. After a little Google searching, we came across Equipment Rentals & Sales Ltd.

From the initial telephone call and follow-up emails, both Michael and Annette were both highly responsive, amenable, and professional throughout. We worked with many suppliers across the event, and Equipment Rentals certainly went above and beyond in meeting our needs.

Thank you, looking forward to working with you again in the future.

23 września 2025
Opinia niezależna
Logo Equipment rentals & Sales Ltd

Odpowiedź od Equipment rentals & Sales Ltd

It is always welcomed when you get such wonderful comments that reflect the work the team put into any and all events. Thank you.

Oceniono na 5 z 5

They are totally reliable

They are totally reliable, delivering the equipment to our meeting room at the Syon Park Hilton on time and providing technical support as needed. Interacting with their staff was a real pleasure.

24 lutego 2025
Opinia niezależna
Logo Equipment rentals & Sales Ltd

Odpowiedź od Equipment rentals & Sales Ltd

Thank you for the review Robert. We deal with a lot of international clients from all over the world that have come to rely on our services while anywhere in the United Kingdom. It was a pleasure to deal with you via the USA.

Oceniono na 5 z 5

The team at Equipment Rentals have…

The team at Equipment Rentals have helped us with our printing needs at our small business. They are very responsive and friendly and have multiple machine options for all budgets. The hire cost and cost per print are reasonable with ink supplies included in that. Thank you!

9 września 2024
Opinia niezależna
Logo Equipment rentals & Sales Ltd

Odpowiedź od Equipment rentals & Sales Ltd

Thank you for your kind words. The team always do their best and then that little bit more.

Oceniono na 5 z 5

Michael and the team were very…

Michael and the team were very responsive and their facilities were perfect for what we needed. Ray the engineer was thorough with his explanation of how to use the machines. Would definitely recommend this company!

22 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Reliable

Good quality equipment and helpful, reliable service.

27 października 2023
Opinia niezależna
Logo Equipment rentals & Sales Ltd

Odpowiedź od Equipment rentals & Sales Ltd

Thank you Katy, always a pleasure working for and with you guys.

Oceniono na 5 z 5

Excellent customer service.

Excellent customer service. Equipment Rentals and Sales have never let us down in the 7 years we've been using their equipment. Always very attentive and available for questions and concerns. Great installation and all needs met for an important live event time and time again. We rely precise and efficient serviecs.

28 października 2022
Opinia niezależna
Oceniono na 5 z 5

We always receive absolutely fantastic…

We always receive absolutely fantastic service from everyone at Equipment Rentals. We use them for all of our printing, photocopying and scanning machines and the service is absolutely second to none!
Always keeping us updated, and listening to our concerns and needs from the equipment and teaching the non-tech-savvy users how to do everything.
Marvellous team!

9 czerwca 2022
Oceniono na 5 z 5

Kept in touch and delivered on time

Having recently opened a new office we were so pleased we chose Equipment Rentals as our supplier. They made the process easy, kept in touch and delivered as promised. A great start to a working relationship. I have already recommended them to other business owners that I know.

29 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Wonderful Experience

Wonderful Experience

Thanks to Michael, I was able to have a great business trip. Although I stayed in Edinburgh during COP26 season, He ans his colleague were carefully listening my request and then get back to me as soon as they get solutions.

22 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Friendly helpful company.

Friendly helpful company.
We have been with ER for over 12 years now, and I’m really happy with the service we have received.
They have always been excellent with contact, and quick to respond to any toner/maintenance questions with a friendly manner.
Great value for money
I would highly recommend.

22 października 2021
Opinia niezależna
Oceniono na 5 z 5

First Class Service

The service and equipment hired from Equipment rentals continues to be first class. Customer service support is also excellent and any queries quickly resolved. A trusted partner for our business.

12 października 2021
Opinia niezależna
Oceniono na 5 z 5

Last minute printer

Provided a printer last minute, client very happy, we are very happy.

24 września 2021
Opinia niezależna
Logo Equipment rentals & Sales Ltd

Odpowiedź od Equipment rentals & Sales Ltd

Thanks Sam.
Glad we could be of service.
Best regards.
Equipment rentals & Sales Ltd team

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