Bought a new ensuite from Easy Bathrooms, had been to a number of other showrooms bought thought there range was better. James the salesman was really helpful in advising best products and was pleas... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
We saw a modern glazed shower screen (1200 x 800mm) in the showroom and it was exactly what we were looking for. The following week we were able to order it through the Plymouth branch over the phone... Zobacz więcej
Reakcja na opinię
If you are looking for a new bathroom look no further than Easy Bathrooms at Grantham. Vero Deprat Senior Consultant will be only too happy to show you their extensive range with her years of experi... Zobacz więcej
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Delivery of tiles arrived and driver had no means to move them so I lent him my sack barrow. Half my order was bundled in another order and driver tried to tell that often tiles were in the wrong b... Zobacz więcej
Informacje dotyczące firmy
- Wyposażenie łazienek
- Projektant łazienek
- Sklep z lustrami
- Sklep z grzejnikami
- Sklep z drzwiami prysznicowymi
- Sklep z glazurą
O Easy Bathrooms
Napisane przez firmę
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Simply Luxurious
Napisane przez firmę
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Dane kontaktowe
Easy Bathrooms, WF2 7UA, Wakefield, Zjednoczone Królestwo
- 0330 660 1120
- Support@easybathrooms.com
- easybathrooms.com
Complete Bathroom Installation Service
4,3
Doskonała
14 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great selection of stock and displays…
Great selection of stock and displays and lovely staff who couldn't have been more helpful.A delight to deal with.
23 sierpnia 2026
Chris was excellent and gave me awesome…
Chris was excellent and gave me awesome designs the service was 10 out of 10 would defiantly recommend
3 września 2026
Opinia niezależna
Bought a new ensuite from Easy…
Bought a new ensuite from Easy Bathrooms, had been to a number of other showrooms bought thought there range was better. James the salesman was really helpful in advising best products and was pleased at the overall cost. As the delivery company only do kerbside delivery James organised some of the boys from the warehouse to be here at delivery to carry up 2 flights of stairs. I think it almost killed them as they had to carry some really heavy boxes. No complaints from them so thanks Cameron and Denny really appreciate your help
3 września 2026
Opinia niezależna
Odpowiedź od Easy Bathrooms
Thank you so much for your fantastic review! We’re delighted to hear that you chose Easy Bathrooms for your new ensuite and were pleased with the range, products and overall cost.
It’s wonderful to hear that James was so helpful in guiding you through your choices and making sure you found the right products for your space. We’ll also be sure to pass on your kind words to Cameron and Denny – we really appreciate their efforts in helping with the delivery, especially with those two flights of stairs!
Thank you again for choosing Easy Bathrooms, and we hope you’re delighted with your new ensuite.
Odpowiedź od Easy Bathrooms
Thank you for your 5 star review, We really appreciate your feedback! We hope you love your new bathroom and look forward to dealing with you again soon.
Many thanks
Sophie
Easy Bathrooms & Tiles
Dreadful after sales service for tiles…
Delivery of tiles arrived and driver had no means to move them so I lent him my sack barrow. Half my order was bundled in another order and driver tried to tell that often tiles were in the wrong boxes. He pointed out boxes not correct name and didnt match the order. Declined delivery. Eventually he called the office and got confirmation of wrong tiles sent.
Correct tiles rescheduled 4 times as failed to arrive on new due date. Still do not have the tiles as ive been emailed that they have been delivered despite courier sending a text rescheduling again for today. Website team seem incapable of making a phone call and let the customer services team down. I agree sales chap at bracknell branch was amazing, Weybridge didn't acknowledge me at all. £85 delivery is a rip off when other companies deliver on time, using own equipment for £30. I am suggesting a complete cancellation. Very poor service, won't recommend or use again.
2 września 2026
Opinia niezależna
Shower enclosure
From ordering to delivery was straightforward everything went fine after fitting it in the product looks great very pleased with the hole outcome
31 sierpnia 2026
Odpowiedź od Easy Bathrooms
Thank you for your 5 star review Paul, we really appreciate your feedback and it's great to hear everything went smoothly from ordering to installation!
We hope you love your new bathroom and look forward to dealing with you again soon.
Many thanks
Sophie
Easy Bathrooms & Tiles
Great store
Great store, helpful staff. Would definitely use them again and recommend them to others
2 września 2026
Odpowiedź od Easy Bathrooms
Thank you for your fantastic review Andrew, we are thrilled to hear you are pleased with our service and would recommend us.
We hope you love your new bathroom, and look forward to dealing with you again soon!
Many thanks
Sophie
Easy Bathrooms & Tiles
Easy Bathrooms have been excellent…
Easy Bathrooms have been excellent throughout, especially Morgan. Ordering the bathroom items we needed to renovate our bathroom was so easy,
Delivery was on the requested date.
Communication throughout has been excellent
1 września 2026
Odpowiedź od Easy Bathrooms
Thank you for your 5 star review, we really appreciate your feedback and it's great to hear Morgan went above and beyond when ordering your bathroom.
We hope you love your new space, and look forward to seeing you again!
Many thanks
Hannah
Easy Bathrooms & Tiles
Odpowiedź od Easy Bathrooms
Thank you for your 5 star review, it's great to hear you found our customer service team friendly and helpful. We hope you love your new bathroom products and look forward to seeing you again.
Many thanks
Tara
Easy Bathrooms & Tiles
Very Good
Great showroom, helpfull assistant, easy payment method. Although we had some issues (extra toilet delivered and a scratched facia for the shower) both were resolved very well (refunded and replaced) so would recommend
19 sierpnia 2026
Odpowiedź od Easy Bathrooms
Thank you for your fantastic review! We’re delighted to hear you had a great experience in our showroom and found our team helpful, as well as the payment options straightforward. We’re also pleased that we could resolve the issues with the additional toilet and scratched fascia quickly and to your satisfaction. Thank you for recommending us — we hope you love your new bathroom and look forward to dealing with you again in the future.
Many thanks
Hannah
Easy Bathrooms & Tiles
Just right
Having spent a largely uninspiring year looking at possible bathrooms we came to Easy Bathrooms in Peterborough. The team, and Steve in particular, have been so very helpful in every facet, walking us through all the various options until we were completely happy. Nothing was too much trouble. Based on our experience at Peterborough we would highly recommend them.
2 września 2026
Opinia niezależna
Odpowiedź od Easy Bathrooms
Thank you so much for your wonderful review! We’re delighted to hear that Steve and the team at our Peterborough showroom were able to make the process so much easier and help you explore all the options until you found a bathroom you were completely happy with. It’s fantastic to hear that nothing was too much trouble and that you felt supported throughout. We’ll be sure to pass your kind comments on to Steve and the team. Thank you for choosing Easy Bathrooms and for your recommendation!
Saw it, Ordered it, Took it away!
We saw a modern glazed shower screen (1200 x 800mm) in the showroom and it was exactly what we were looking for. The following week we were able to order it through the Plymouth branch over the phone and the very helpful staff were able to give us more detail about the seals etc (as the seals looked different from the online images), and we were able to ask them to order it into their store, and get it picked up ourselves instead of paying £45 delivery charge. Very, very helpful and pleasant staff to deal with.
23 lipca 2026
Opinia niezależna
Odpowiedź od Easy Bathrooms
Thank you so much for your fantastic review! We’re delighted to hear you found exactly what you were looking for and that our Plymouth customer service team were able to provide the additional information you needed and make the ordering process as straightforward as possible. It’s great to hear you found the team so helpful and pleasant to deal with. We really appreciate your kind feedback and hope you’re delighted with your new shower screen!
Many thanks
Sophie
Easy Bathrooms & Tiles
Excellent service
31 sierpnia 2026
Odpowiedź od Easy Bathrooms
Thank you for your 5 star review, we really appreciate your feedback and it's great to hear you are happy with your bathroom products and service.
We hope to deal with you again soon!
Many thanks
Sophie
Easy Bathrooms & Tiles
Refusal to comply with basic consumer law
Continually refused to agree to replace a damaged item, refusing to comply with the Consumer rights act and attempting to pass blame to the customer for a delivery issue.
Edit based on reply:
Interesting to note that this reply happened much more quickly than any personal response to myself!
Your company has still not followed the law - I accepted the 'gesture of goodwill' purely because it has held up my bathroom renovation for 2 weeks and needed to draw a line under this.
I believe the law states '31 days to 6 months: You must give the seller one chance to repair or replace the item. If that fails, you can usually claim a full refund. The law assumes the fault was there when you bought it unless the seller can prove otherwise.'
I do not believe the seller has proven this but look forward to another reply in which you attempt to justify this.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Easy Bathrooms
Thank you for your further comments. We appreciate that you were disappointed with the circumstances and understand the frustration caused by the delay to your bathroom project.
As this was a claim relating to damage that was reported approximately three months after delivery, rather than a fault with the product itself. The time elapsed meant that we were unable to establish when or how the damage had occurred, which is why we advised that damage should be reported promptly so that it can be properly investigated.
Nevertheless, we did agree to replace the item free of charge despite the time that had passed, in an effort to resolve the matter and bring it to a conclusion. We’re sorry that you remain unhappy with the outcome, but we hope the replacement allowed your project to progress.
We have noted your feedback and will continue to review how we communicate our damage reporting process to customers.
Many thanks
Sophie
Easy Bathrooms & Tiles
_______________________________
We’re sorry to hear that you were unhappy with your experience. As the damage was reported around three months after the item was purchased, we were unfortunately unable to establish whether the damage had occurred during delivery. We do advise customers to check their items upon delivery and report any damage within seven days so that any issues can be investigated and resolved promptly.
However, despite the time that had passed since delivery, we did arrange for the damaged item to be replaced free of charge as a gesture of goodwill. We’re sorry that you remain dissatisfied with the outcome and appreciate your feedback.
Many thanks
Sophie
Easy Bathrooms & Tiles
Super friendly staff who could not have…
Super friendly staff who could not have been more accommodating .
Everything well explained and a smooth transaction at a great price. Couldn’t be happier
18 sierpnia 2026
Odpowiedź od Easy Bathrooms
thank you for your excellent review, it's great to hear our friendly customer service team provided you with an excellent experience in our bathroom showroom. We hope you love your new products, and look forward to seeing you again soon!
Many thanks
Sophie
Easy Bathrooms & Tiles
Poor communication
Editing my review given the response received, which further demonstrates the really poor communication. I was told the reimbursement was processed last week, and here I am told it was this morning (2 weeks after I gave my account details!).
The bathroom installation is now complete, but the communication during the installation and aftercare has been very disappointing. We are still waiting for a reimbursement more than 10 days after providing our account details, and damage to the sink that was installed still hasn’t been repaired or replaced, despite it being over a month since the installation was completed.
Despite repeatedly chasing by email and phone, we have received no firm dates or meaningful updates. The lack of communication and constant need to chase has made the experience unnecessarily frustrating. We haven’t even received an acknowledgement to our emails over the last two weeks, where we’ve asked for an update.
We also had issues with items being missing from our delivery, as well as items needing to be collected due to changes during the installation. Communication around these was very poor, despite us specifically asking for updates in advance.
1 września 2026
Opinia niezależna
Odpowiedź od Easy Bathrooms
We’re very sorry to hear about the delays and lack of communication you experienced throughout the installation and aftercare process. We understand how frustrating it must have been to have to repeatedly chase for updates.
We can confirm that the reimbursement has now been processed this morning, and arrangements are also being made for the installer to attend and address the issue. We apologise that these matters have taken longer than they should have and for the inconvenience this has caused.
If you require any further assistance, please do not hesitate to contact us at install@easybathrooms.com
Many thanks
Sophie
Easy Bathrooms & Tiles
Luke was extremely helpful and…
Luke was extremely helpful and remembered us when we came back weeks later
28 sierpnia 2026
Odpowiedź od Easy Bathrooms
Thank you for your 5 star review, it's great to hear Luke in our bathroom showroom offered fantastic customer service, and remembered you when you came back! We hope you found everything you needed for your bathroom renovation, and look forward to serving you again soon.
Many thanks
Sophie
Easy Bathrooms & Tiles
Odpowiedź od Easy Bathrooms
Thank you for your 5 star review! We really appreciate your feedback and are thrilled to hear you love your new shower tiles.
We hope to deal with you again soon!
Many thanks
Sophie
Easy Bathrooms & Tiles
Hit and miss
Incredible design capabilities — their team can genuinely create beautiful bathrooms from a blank room to detailed 3D renders. Ends up lovely like the photo. The design stage was impressive and gave us confidence in the final look.
They also offer further discounts if prices reduce, which is a great policy in principle. However, when our price was reduced, an item we specifically wanted was removed from the order without clear communication.
There were a couple of practical issues too:
- Missing materials — Additional vital jackoboards weren’t included in the original quote, so we had to order more later. The lower price wasn’t honoured on the extra boards. We still saved overall, but I would have expected the original price to be maintained.
- Under‑quoted tiles — The tile quantity was underestimated, meaning we had to order more to finish the job. The extra tiles were over £12 per tile higher than the original price, which added unexpected cost.
Despite these issues, I would still recommend Easy Bathrooms. Their design work is excellent and the final result looks fantastic. Just make sure to triple‑check every detail, confirm all items are included, and ensure they’ve quoted for enough materials from the start.
They reached out and promised to sort the issues, never heard back.
30 marca 2026
Opinia niezależna
Odpowiedź od Easy Bathrooms
Thank you for taking the time to provide such detailed feedback. We’re really pleased to hear that you were impressed with the design process and that you’re delighted with the final look of your bathroom. We’re sorry, however, that there were issues with the quantities and communication around your order, and that you felt you didn’t receive the follow-up you were promised.
We have now credited the difference between the original discounted price and the price paid for the additional tiles, please accept our apologies this should have been honoured at the time. The Jackoboards have also been charged at the original discounted price.
We hope this helps to resolve the issues raised, but if there is anything further we can assist with, please contact our team at feedback@easybathrooms.com and we’ll be happy to help.
Many thanks
Sophie
Easy Bathrooms & Tiles
Telford store is great.
Easy Bathrooms Telford were absolutely amazing. In particular Jo - she couldn’t do enough for us. We are absolutely delighted with our en-suite. The quality of everything is fantastic and the customer service has been exceptional. We did have a blip with delivery but this was resolved to our satisfaction - I would definitely arrange delivery a week before your start date. Special mention to Hayden and James who have also been especially helpful with our ongoing queries. Thank you everyone at easy bathrooms Telford. I would definitely recommend and we will go back when we do our main bathroom.
22 lipca 2026
Opinia niezależna
Odpowiedź od Easy Bathrooms
Thank you so much for your fantastic review! We’re delighted to hear that you’re so pleased with your new en-suite and the quality of the products. It’s wonderful to hear that Jo, Hayden and James were able to provide such helpful and exceptional customer service throughout your experience.
We’re also pleased that the delivery issue was resolved to your satisfaction, and we really appreciate your feedback. We’ll be sure to pass your kind comments on to the team at Telford.
Thank you for recommending Easy Bathrooms, and we look forward to helping you again when you’re ready to tackle your main bathroom!
Many thanks
Hannah
Easy Bathrooms & Tiles
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