Ordered a new Taylormade Spider ZT Black limited edition putter online but when it arrived, it was only the standard model. Emailed them back and the next day, the correct putter was dispatched expres... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Joined up to their life membership as I was finding that I was purchasing more gear than I thought...now I'll get that extra off plus a few other extras. The process was done online, it was easy & com... Zobacz więcej
Reakcja na opinię
Service and product from Drummond was perfect Transport company - not so good No notice until the day it was coming, no one was home, wouldnt allow me to change delivery address to work so only opt... Zobacz więcej
Reakcja na opinię
Recently had a problem with my MGI golf buggy, dropped it off at Drummond in Fyshwick they organised repairs.Got a call a few days later that it had been fixed under warranty and was ready to be picke... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
As Australia's Biggest golf retailer, Drummond Golf has been providing the largest range of the world’s leading golf brands at competitive prices to golfers of all levels and ages.
Dane kontaktowe
15-17 Lakewood Boulevard, 3195, Braeside, Australia
- 03 9565 1400
- webmaster@drummondgolf.com
- drummondgolf.com.au
4,7
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Drummond Golf
Hi Garry,
Thanks for the 5-star review! We're happy to hear that you were satisfied with the quality of your golf pants, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Voucher was easy to purchase but a…
Voucher was easy to purchase but a little slow to arrive however when I raised the response was immediate
21 października 2024
Odpowiedź od Drummond Golf
Hi Frances,
Thanks for the 4-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Always so easy to order and delivery is…
Always so easy to order and delivery is very prompt
Prices are always very competitive
21 października 2024
Odpowiedź od Drummond Golf
Hi Mandy,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Booked into Drummond Cup
Booked into Drummond Cup, was unable to attend, emailed and spoke with reps from Drummond who said would refund - never happened. No follow up from them whatsoever.
Plenty of alternate golf stores to service any needs I have.
21 października 2024
Odpowiedź od Drummond Golf
Hi Nic,
Thanks for reaching out with your concerns.
Your refund was processed on the 22/10/24.
If you haven't received this refund, please reach out to your financial institution as this was confirmed as successful from our end.
If you would like to reach out to Webmaster@drummondgolf.com we'd be happy to assist with a record number for your bank.
Kind regards, Customer Care
Odpowiedź od Drummond Golf
Hi Stephen,
Thanks for leaving a 5-star review! We greatly appreciate the positive feedback and hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Odpowiedź od Drummond Golf
Hi Heath,
Thanks for leaving a 5-star review! We greatly appreciate the positive feedback and hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Cobra Darkspeed Irons
Delivery was somewhat slow but my Cobra Darkspeed Irons arrived finally & have spent last 7 days on a golf trip & I couldn’t be anymore happier. Hitting irons very well & performance was far beyond my expectations. Highly recommend these irons to everyone.
18 października 2024
Odpowiedź od Drummond Golf
Hi Michael,
Thanks for leaving a 5-star review! We greatly appreciate the positive feedback and hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Odpowiedź od Drummond Golf
Hi Sylvia,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
They were delivered on time price was…
They were delivered on time price was competitive the ball work well for my wife
10 października 2024
Odpowiedź od Drummond Golf
Hi John,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Odpowiedź od Drummond Golf
Hi Anthony,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Sent back a too small glove and…
Sent back a too small glove and received my replacement today, thank you for efficient service.
15 października 2024
Odpowiedź od Drummond Golf
Hi Susan,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Timely delivery of purchased products
Timely delivery of purchased products. Exceeded advised arrival date.
7 października 2024
Odpowiedź od Drummond Golf
Hi Norm,
Thanks for the 4-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
knowledgeable staff on entering the…
knowledgeable staff on entering the store you are made very comfortable .I wouldn’t buy anything golf from no one else except Drummond Golf
15 października 2024
Odpowiedź od Drummond Golf
Hi Arnold,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Drummond is a reliable company that…
Drummond is a reliable company that I’ve been using well over 10 years for golf balls gloves golf clubs and have a store most locations that I’ve ever lived in New South Wales in Queensland. Highly recommend the efficiency of the delivery services as well.
8 października 2024
Odpowiedź od Drummond Golf
Hi Louis,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Odpowiedź od Drummond Golf
Hi Brian,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
The staff are always helpful
15 października 2024
Odpowiedź od Drummond Golf
Hi Jeremy,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Odpowiedź od Drummond Golf
Hi Matt,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Odpowiedź od Drummond Golf
Hi Mick,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Great choice of products easy to find…
Great choice of products easy to find what I was looking for.
14 października 2024
Odpowiedź od Drummond Golf
Hi Dianne,
Thanks for the 5-star review! We're thrilled to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Can't believe that a dozen golf balls…
Can't believe that a dozen golf balls had to be shipped from the east... other golfing outlets in Perth would have had them to me the next day.
14 października 2024
Odpowiedź od Drummond Golf
Hi,
Thanks for leaving a review, and we understand your frustrations with the wait time.
Unfortunately, our warehouse operations are based solely out of Melbourne, but we have four fantastic stores located in the Perth area that would be fortunate to have your business in the future.
We sincerely apologise for any inconvenience, and hope that you've enjoyed your golf balls upon their arrival.
Kind regards,
Liam @ Customer Care
Doświadczenie Trustpilot
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