I’m still waiting on my order and no one has returned my call or email in a week. Very disappointed and wondering if this company is legit or a scam.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was in the process of designing and making wooden 4 and 3 player boards with thoughts of presenting them as gifts to friends that I enjoyed playing with. When just as my design was getting finalize... Zobacz więcej
I made my order on 12/13, it did not even ship until 12/23 which I had to do some digging to find out it even shipped, as I received no shipping confirmation email. It still has not arrived, the last... Zobacz więcej
Instead of a complete set of pieces, there were 2 white queens and the white king was missing in the set I purchased as a Christmas gift. I received a quick emailed response from the company after I... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
An Emporium of Chess and Board Games
Dane kontaktowe
Stany Zjednoczone
- chessnboards.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Solid boards
Poor communication
I’m still waiting on my order and no one has returned my call or email in a week. Very disappointed and wondering if this company is legit or a scam.
No advices for thé UPS customs extra…
No advices for thé UPS customs extra charges. It cost me 65$ to receive my order. It was suppose to be deliver by DHL... Very desappointed and unsatisfied.
Haven’t received my order yet
Customer service was awesome
Customer service was awesome, packaging was very well done. The board and pieces are beautiful. I have many boards and this one is right up there. If I am ever in need of another board or pieces I will definitely buy through this compamy.
I was sent the wrong set
I was sent the wrong set. Requested a return and have not heard anything in over a week.
The ordering was easy and the product…
The ordering was easy and the product was delivered in timely fashion.
Wicked Nice
How about random, it shipped from Pepperell MA, where I'm from even though I live in CA. The pieces are wicked nice.
Dedicated to their customers and to providing excellent service
I recently purchased a beautiful chess board from Chessnboards.com, and it arrived quickly and exactly as shown on their website. While I did discover an inconsistency in the written product description, the company’s response was outstanding.
I reached out to let them know, and their team — including the owner — engaged with me promptly and professionally. They updated the website right away and resolved every concern I had with genuine care and commitment.
I’m thoroughly satisfied with how they handled the situation, and I’m happy to recommend Chessnboards.com. They’re clearly dedicated to their customers and to providing excellent service.
Its a beautiful board...well made and…
Its a beautiful board...well made and lovely. Not sure why its a 2nd...love it
I ordered this 2 weeks ago and was told…
I ordered this 2 weeks ago and was told by you it would be delivered on August 12. As of today, August 17, I have not received it
Never ever again
I purchased a chess game to my home (Germany). After months nothing arrived. Then I wrote emails, no response. Luckily my bank was able to transfer the money back.
The website isn’t super user friendly
The website isn’t super user friendly. It’s like it’s on a slow server, and the style of how it shows you what’s available is out of date
I found what I wanted,
FIDE pieces
Customer service responded quickly and knowledgeably to product inquiries.
Bruh
I made my order on 12/13, it did not even ship until 12/23 which I had to do some digging to find out it even shipped, as I received no shipping confirmation email. It still has not arrived, the last I checked (by funding original order confirmation as this has been the only email I have received) it is supposed to be here 12/30. It is shipping from Massachusetts so I don’t understand why this is taking so long. I hope the product itself is worth the long wait.
Delivered on time
Delivered on time, thank you. However, ordered an "orange" board and it was more red than orange.
great set
Good selection, delivery fast (and $$ to canada)
The set looks good, but as a gift it has not been completely unwrapped
Chessboard pretty but shipping is lacking
Chessboard is very pretty, and so are the pieces. I could easily give 5 stars. But! Shipping is rather shockingly sloppy. I feel like I received a box of screws — chess pieces out of their flimsy burlap bags and rattling around. So little care for something supposedly handmade.
Too far Boston?
As a Quebecer, I first shopped for this game in Ontario with a merchant who disappointed me before. I thought that Boston, because of its proximity to Montreal and especially for the heart ties and the history we share, would be a good compromise to make purchases there. I had no idea that Boston was so far, far, far from home! The store is not responsible for the slow customs clearance, the exorbitant customs fees incurred. Some problems with Fedex, bank card recognition imbroglio, etc. Which means that the delivery almost reaches the initial cost of the game. The game is magnificent and fulfills all its promises. However, I will not make any more purchases in the USA, the experience was too expensive. (Translated from French by Google)
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