Chessnboards Recenzje 61

I’m still waiting on my order and no one has returned my call or email in a week. Very disappointed and wondering if this company is legit or a scam.

No advices for thé UPS customs extra charges. It cost me 65$ to receive my order. It was suppose to be deliver by DHL... Very desappointed and unsatisfied.

Customer service was awesome, packaging was very well done. The board and pieces are beautiful. I have many boards and this one is right up there. If I am ever in need of another board or pieces I will definitely buy through this compamy.

I was sent the wrong set. Requested a return and have not heard anything in over a week.

The ordering was easy and the product was delivered in timely fashion.

How about random, it shipped from Pepperell MA, where I'm from even though I live in CA. The pieces are wicked nice.

I recently purchased a beautiful chess board from Chessnboards.com, and it arrived quickly and exactly as shown on their website. While I did discover an inconsistency in the written product description, the company’s response was outstanding.
I reached out to let them know, and their team — including the owner — engaged with me promptly and professionally. They updated the website right away and resolved every concern I had with genuine care and commitment.
I’m thoroughly satisfied with how they handled the situation, and I’m happy to recommend Chessnboards.com. They’re clearly dedicated to their customers and to providing excellent service.

Its a beautiful board...well made and lovely. Not sure why its a 2nd...love it

I ordered this 2 weeks ago and was told by you it would be delivered on August 12. As of today, August 17, I have not received it

I purchased a chess game to my home (Germany). After months nothing arrived. Then I wrote emails, no response. Luckily my bank was able to transfer the money back.

The website isn’t super user friendly. It’s like it’s on a slow server, and the style of how it shows you what’s available is out of date
I found what I wanted,

Customer service responded quickly and knowledgeably to product inquiries.

Fantastic chess set and customer service.

I made my order on 12/13, it did not even ship until 12/23 which I had to do some digging to find out it even shipped, as I received no shipping confirmation email. It still has not arrived, the last I checked (by funding original order confirmation as this has been the only email I have received) it is supposed to be here 12/30. It is shipping from Massachusetts so I don’t understand why this is taking so long. I hope the product itself is worth the long wait.

Delivered on time, thank you. However, ordered an "orange" board and it was more red than orange.

Good selection, delivery fast (and $$ to canada)
The set looks good, but as a gift it has not been completely unwrapped

Chessboard is very pretty, and so are the pieces. I could easily give 5 stars. But! Shipping is rather shockingly sloppy. I feel like I received a box of screws — chess pieces out of their flimsy burlap bags and rattling around. So little care for something supposedly handmade.

As a Quebecer, I first shopped for this game in Ontario with a merchant who disappointed me before. I thought that Boston, because of its proximity to Montreal and especially for the heart ties and the history we share, would be a good compromise to make purchases there. I had no idea that Boston was so far, far, far from home! The store is not responsible for the slow customs clearance, the exorbitant customs fees incurred. Some problems with Fedex, bank card recognition imbroglio, etc. Which means that the delivery almost reaches the initial cost of the game. The game is magnificent and fulfills all its promises. However, I will not make any more purchases in the USA, the experience was too expensive. (Translated from French by Google)