I think you are customer friendly. You respond to customer's questions in a timely manner before and after purchases.Delivery had a little glitch ,the date having to change a few times which was not a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The barstools came on 5/28/26, they were not damage, although the FedEx man did throw them ln front of the door. They were easy to put together and once together they are just beautiful. They fit my... Zobacz więcej
Reakcja na opinię
The chairs are nice, although the screws and holes didn’t match up correctly where the chairs wobble and when sitting you can’t really move to the sides or the chair will tip over being dangerous for... Zobacz więcej
Reakcja na opinię
We are pleased with the chairs we ordered. They appeared exactly as pictured and described. Unfortunately 1 box arrived damaged in transit and both chairs inside were broken. Luckily I had purchas... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O CHAIRUS
Napisane przez firmę
CHAIRUS: Chairs "R" Us
CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more.
Official Notice from chairus.com
Chairus is an independent brand operating exclusively through our official website www.chairus.com . We currently only sell and ship within the United States.
Shop Here:
Our Promise
Free Shipping & 30-day Return
All CHAIRUS orders include free shipping. Orders are shipped from our U.S. warehouse within 2 business days. We offer a 30-day return and exchange policy (excluding clearance items and gift cards).
Dane kontaktowe
Stany Zjednoczone
- +1 (833) 574-6888
- care@chairus.com
- chairus.com
Mid-Year Sale | UP TO 60% OFF
4,4
Doskonała
303 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od CHAIRUS
Hello Charles,
Thank you so much for your kind review!
We’re thrilled to hear you love the great quality of our chairs and find them very easy to assemble!
Hope you enjoy using them for a long time!
Warmest regards,
Chairus Team
Very Pleased
I ordered the 4 chairs at 7:52am on Thursday and they arrived at 1:45 on Saturday.
27 marca 2026
Odpowiedź od CHAIRUS
Hello Lisa,
Thank you for taking the time to share your positive feedback!
We are delighted to hear you are very pleased with your purchase, and we’re proud that your order arrived in such a timely manner.
We hope you enjoy your new chairs for years to come!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello,
Thank you so much for your review!
We’re delighted that you received your order quickly and that the quality matches what you saw in the photos.Hope you love your new stools!
Warmest regards,
Chairus Team
Great Counter Stools
The counter stools came promptly and for a fair price. They were pretty easy to put together. We love them. They are modern and comfortable.
27 marca 2026
Odpowiedź od CHAIRUS
Hello Crystal,
Thank you so much for taking the time to share your wonderful feedback!
We’re thrilled to hear your counter stools arrived promptly at a fair price, were easy to assemble, and that you love their modern style and comfort.It means a lot to us that you’re enjoying them 😊
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Robin,
Thank you so much for your kind review!
We’re so happy to hear the chairs are easy to assemble and look beautiful in your space!Hope you love using them 😊
Warmest regards,
Chairus Team
Such nice quality!
26 marca 2026
Odpowiedź od CHAIRUS
Hello,
Thank you so much for your wonderful compliment!
We’re thrilled to hear you’re satisfied with the quality — it means a lot to us!Hope you enjoy your chairs every day 😊
Warmest regards,
Chairus Team
No delivery, bad communication
Ordered two chairs for delivery to White Plains NY. They got within 2 miles of my house and are now apparently on their way back to Canada. No updates from Chairus no help from Fedex.
26 marca 2026
Odpowiedź od CHAIRUS
Hello Dennis,
We sincerely apologize for the delivery issue and the lack of communication, which has caused you great frustration.
We have looked into your order in detail. During the first shipment, the outer packaging of the chairs was damaged, so FedEx had to return the package to our warehouse.To ensure you receive brand-new, undamaged items, we have immediately arranged a replacement shipment for you.
The new tracking number has been sent to your email, and the package is currently in transit.It is estimated to be delivered on April 10, 2026. Please keep an eye on your email and shipping updates.
We truly appreciate your patience and will closely follow up on this shipment to make sure it reaches you smoothly.
Warmest regards,
Chairus Team
Very cheaply made and very hard to put…
Very cheaply made and very hard to put together. Cheaply made
25 marca 2026
Odpowiedź od CHAIRUS
Hello Lory,
We sincerely apologize for the unpleasant experience with our bar stools!
We feel terribly sorry that the product seems poorly made and difficult to assemble.
Could you please share more detailed feedback with us about the quality issues and assembly challenges? This will help us improve our products and service greatly.
If you have any problems, please feel free to contact our customer service team at care@chairus.com at any time, and we will assist you promptly.
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Chandra,
Thank you so much for your review!
We're delighted to hear your order arrived quickly in just 5 days!
Fast delivery is the service we ought to provide for our customers, and we hope you love your new items
Warmest regards,
Chairus Team
Nice comfortable well padded chairs and…
Nice comfortable well padded chairs and simple and fast to assemble.
9 marca 2026
Odpowiedź od CHAIRUS
Hello Carol,
Thank you so much for your lovely review!
We’re so glad you find the chairs comfortable, well-padded, and quick & easy to assemble.We really appreciate you sharing your experience!
Warmest regards,
Chairus Team
Beautiful and high quality bar stools
Fast shipping! The counter bar stools are high quality!
8 marca 2026
Odpowiedź od CHAIRUS
Hello,
Thank you so much for your wonderful review!
We’re delighted to hear you’re happy with the fast shipping and high quality of our counter bar stools.We truly appreciate your support and hope you enjoy them!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Michael,
Thank you so much for your kind review!
We’re thrilled to hear the chair looks great and is comfortable, and we’d love to serve you again soon!
Warmest regards,
Chairus Team
Return - No Response for 2 weeks
I have reached out several times to return the chairs I purchased with no response for 2 weeks.
2 marca 2026
Odpowiedź od CHAIRUS
Hello Bo,
We are so sorry for keeping you waiting!
We have recently experienced a sudden high volume of customer inquiries, and your message from March 16 may have been buried by the system.
Please rest assured that we have been actively responding to your request since March 21 and are committed to helping you resolve this issue as soon as possible.
Warmest regards,
Chairus Team
The chairs are nice and happy with them…
The chairs are nice and happy with them but losing the first order and alot of confusion on the second shipment with tracking and shipping. But correspondence with the company was professional and responsive. Once they finally arrived, everything was there, easy to assemble and return nice.
4 marca 2026
Odpowiedź od CHAIRUS
Hello Viki,
We’re truly sorry about the lost first order and the confusion with tracking and shipping on the second one—that was absolutely not the experience we want you to have.
We’re glad our team was professional and responsive in helping you resolve it, and we’re happy to hear the chairs arrived complete, easy to assemble, and that you’re pleased with them overall.
Thank you so much for your patience and understanding. We’ll keep working hard to make your future orders smooth and worry‑free!
Warmest regards,
Chairus Team
Nice chairs
Nice chairs, easy to put together! Wish they were real leather for that price! Fast service
9 marca 2026
Odpowiedź od CHAIRUS
Hello Amy,
Thank you so much for your review!
We’re glad you like the chairs and found them easy to assemble, and we appreciate your feedback about the leather at this price point.
We’re also happy you enjoyed the fast service!
Warmest regards,
Chairus Team
Fash Shipping and Everything As Expected
Fast shipping. Well packaged. Easy to read instructions.
3 marca 2026
Odpowiedź od CHAIRUS
Hello Neil,
Thank you so much for your review!
We’re so happy you enjoyed fast shipping, great packaging, and easy-to-follow instructions!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello John,
Thank you so much for your feedback! We’re glad your order was delivered exactly as advertised!
Warmest regards,
Chairus Team
Furniture was of really nice quality
8 marca 2026
Odpowiedź od CHAIRUS
Hello Kathi,
Thank you so much! We’re really glad you’re happy with the furniture quality!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello,
Thank you so much for your feedback!
We’re so glad you’re satisfied with the quality! We really appreciate you choosing us!
Warmest regards,
Chairus Team
The stools were exactly as depicted on…
The stools were exactly as depicted on website, easy to put together and look fantastic! Quality is fantastic!!
2 marca 2026
Odpowiedź od CHAIRUS
Hello Tarheel,
Thank you so much for your wonderful review!
We’re thrilled the stools look exactly as shown, are easy to assemble, and fit your space perfectly.
So glad you love the fantastic quality — we truly appreciate your support!
Warmest regards,
Chairus Team
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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