I think you are customer friendly. You respond to customer's questions in a timely manner before and after purchases.Delivery had a little glitch ,the date having to change a few times which was not a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The barstools came on 5/28/26, they were not damage, although the FedEx man did throw them ln front of the door. They were easy to put together and once together they are just beautiful. They fit my... Zobacz więcej
Reakcja na opinię
The chairs are nice, although the screws and holes didn’t match up correctly where the chairs wobble and when sitting you can’t really move to the sides or the chair will tip over being dangerous for... Zobacz więcej
Reakcja na opinię
We are pleased with the chairs we ordered. They appeared exactly as pictured and described. Unfortunately 1 box arrived damaged in transit and both chairs inside were broken. Luckily I had purchas... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O CHAIRUS
Napisane przez firmę
CHAIRUS: Chairs "R" Us
CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more.
Official Notice from chairus.com
Chairus is an independent brand operating exclusively through our official website www.chairus.com . We currently only sell and ship within the United States.
Shop Here:
Our Promise
Free Shipping & 30-day Return
All CHAIRUS orders include free shipping. Orders are shipped from our U.S. warehouse within 2 business days. We offer a 30-day return and exchange policy (excluding clearance items and gift cards).
Dane kontaktowe
Stany Zjednoczone
- +1 (833) 574-6888
- care@chairus.com
- chairus.com
Mid-Year Sale | UP TO 60% OFF
4,4
Doskonała
303 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer service and product quality…
Customer service and product quality has met my standards! 5 stars✨
8 kwietnia 2026
Odpowiedź od CHAIRUS
Hello GiGi,
Thank you so much for your 5-star review! ✨
We’re delighted that our customer service and product quality have met your standards.
Your satisfaction means everything to us, and we hope you enjoy your chairs!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Wendy,
Thank you so much for your wonderful review!
We’re thrilled to hear our chairs are beautiful and sturdy.
We hope you enjoy them for years to come!
Warmest regards,
Chairus Team
Ordering was simple
Ordering was simple, updates came regularly, and my order arrived on time, as predicted with no issues.
30 marca 2026
Odpowiedź od CHAIRUS
Hello,
Thank you so much for your fantastic review!
We’re delighted to hear that ordering was simple, you received regular updates, and your order arrived on time as expected with no issues.
We truly appreciate your feedback and hope you enjoy your chairs!
Warmest regards,
Chairus Team
Great shopping & shipping experience all around
The chairs are as described. Beautiful, comfortable and extremely easy to put together. They came quickly after ordering. Love it!
6 kwietnia 2026
Odpowiedź od CHAIRUS
Hello Fran,
Thank you so much for your wonderful review!
We’re delighted the chairs are exactly as described—beautiful, comfortable, extremely easy to assemble, and delivered quickly after ordering.
We’re so happy you love them, and hope you enjoy them every day!
Warmest regards,
Chairus Team
I would reorder!
Quick shipping and I absolutely love the bench! It is beautiful and good quality.
30 marca 2026
Odpowiedź od CHAIRUS
Hello Julie,
Thank you so much for your lovely review!
We’re thrilled to hear about the quick shipping and that you absolutely love your bench—it’s beautiful and of great quality.
We hope you enjoy it for years to come!
Warmest regards,
Chairus Team
Beautiful chair
6 kwietnia 2026
Odpowiedź od CHAIRUS
Hello Jay,
Thank you so much for your kind review!
We’re so glad you think the chair is beautiful.
Hope you love using it every day!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Bonnie,
Thank you so much for your great review!
We’re happy to hear the chairs offer good quality for the price and feature quick delivery.
We hope you enjoy them!
Warmest regards,
Chairus Team
Very plews f with h the service and…above and beyond
Very plews f with h the service and product. I hav shared my positive experience with all my friends and family
4 kwietnia 2026
Odpowiedź od CHAIRUS
Hello Andrew,
Thank you so much for your wonderful review!
We’re thrilled to hear you are very pleased with our service and product.
We truly appreciate you sharing your positive experience with your friends and family!
Warmest regards,
Chairus Team
Great communication
28 marca 2026
Odpowiedź od CHAIRUS
Hello,
Thank you so much for your kind review!
We’re thrilled to hear you had great communication with our team.
Your satisfaction is our top priority, and we hope you enjoy your new chairs!
Warmest regards,
Chairus Team
The chairs arrived quickly
The chairs arrived quickly, I did everything online without issue, I did the optional cost for damage just in case. They were perfect.
27 marca 2026
Odpowiedź od CHAIRUS
Hello Linda,
Thank you so much for your great review!
We’re glad to hear the chairs arrived quickly, your online ordering process went smoothly without any issues, and you opted for the damage protection for peace of mind.
We’re happy they arrived in perfect condition, and we hope you enjoy your new chairs!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Janeth,
Thank you so much for your wonderful review!
We’re delighted to hear that the quality of the chairs was great and that the delivery was fast.
We hope you enjoy your new chairs!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Fredrick,
Thank you so much for your wonderful review!
We’re thrilled to hear you’re satisfied with everything!
We hope you enjoy your chair!
Warmest regards,
Chairus Team
I Love It!!!!
Ordered a chair and received it promptly - within 3 days or so. During assembly, noticed one of the screw inserts was off center, which didn't allow for proper screw insertion. Contacted Support via email and provided pictures of the issue. Received response the same day to advise another chair was being sent to me at no charge. Received the replacement chair within 2 days. It's assembled and looks great!!!!!
8 kwietnia 2026
Opinia niezależna
Odpowiedź od CHAIRUS
Hello Errol,
Thank you so much for your detailed and kind review!
We’re glad your chair arrived promptly within about 3 days.We sincerely apologize for the off-center screw insert that affected your assembly experience.
We’re very happy to hear our support team responded quickly and sent a replacement chair free of charge!
Your satisfaction means a lot to us, and we hope you enjoy your new chair!
Warmest regards,
Chairus Team
The chairs are beautiful
The chairs are beautiful. They were very difficult to put together and I had to hire a handyman because it seemed the screws were drilled on an angle. He almost gave ip nut I am grateful he didn’t.
31 marca 2026
Odpowiedź od CHAIRUS
Hello Jerre,
We are truly sorry to hear the chairs were extremely difficult to assemble, especially with the misaligned screw holes that caused you so much trouble.
We are so glad you and the handyman didn’t give up in the end! Please feel free to contact our service team at care@chairus.com if you have any further questions or issues.
We truly appreciate your support and hope you enjoy your chairs!
Warmest regards,
Chairus Team
Chairs are a good value for the money
Chairs are a good value for the money. Came quickly, no issues. Would purchase again.
1 kwietnia 2026
Odpowiedź od CHAIRUS
Hello,
Thank you so much for your wonderful review!
We’re delighted to hear the chairs offer great value for money, arrived quickly with no issues, and that you would purchase from us again.
We truly appreciate your support and hope you enjoy your chairs!
Warmest regards,
Chairus Team
Fast delivery and loveeee product
1 kwietnia 2026
Odpowiedź od CHAIRUS
Hello Jill,
Thank you so much for your awesome review!
We’re absolutely thrilled to hear your order arrived fast and that you loveeee the product!
It means so much to us, and we hope you enjoy your new chairs!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Kris,
Thank you so much for your wonderful feedback!
We’re absolutely thrilled to hear you love the chairs and are impressed with their great quality!
It means the world to us, and we hope you enjoy them for years to come!
Warmest regards,
Chairus Team
My chairs arrived promptly and very…
My chairs arrived promptly and very well packaged. I was very impressed!
My husband didn't like the idea of putting them together. Haha!
But, they are very attractive and very well made!
So far, no complaints! Very satisfied!!
30 marca 2026
Odpowiedź od CHAIRUS
Hello,
Thank you so much for your amazing review!
We’re thrilled to hear your chairs arrived promptly and were very well-packaged — it makes us so happy to hear you were impressed!
The attractive design and quality craftsmanship mean a lot to us.
We’re so glad you’re very satisfied with your purchase and have no complaints so far! Enjoy your new chairs!
Warmest regards,
Chairus Team
Not a Problem
Order processed the same day as ordered - even though it was on a Saturday. The pictures are accurate regarding the color. They went together easy and they are sturdy stools. We love them.
6 kwietnia 2026
Odpowiedź od CHAIRUS
Hello Tina,
Thank you so much for your wonderful review!
We’re absolutely thrilled to hear your order was processed the same day, even on a Saturday!
It’s fantastic that the color matches the photos, the stools are easy to assemble, and they’re sturdy enough for your needs.
We’re so glad you love them!
Warmest regards,
Chairus Team
Odpowiedź od CHAIRUS
Hello Mary,
We are truly sorry to hear you were disappointed with the overall quality of the chair!
Please send photos of the parts that do not match your order to our customer service team at care@chairus.com. We will investigate the issue thoroughly and share your feedback with our product department for improvement.
Thank you for your patience, and we look forward to resolving this for you promptly.
Warmest regards,
Chairus Team
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