I did not receive my order and have not been contacted by RUBY after making numerous phone calls 6 in all ! I should have received my order on the 20th confirmed by the courier but nothing arrived! I... Zobacz więcej
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Very tasty food way above similar products offered in the Supermarket. It would be nice if there was more of a microwave selection but nevertheless, I need to defrost my freezer and will then purchas... Zobacz więcej
By Ruby are consistently of the highest standard. No horrible additives, generous portions and a life-saver when you are unable to cook yourself. I always keep some in the freezer.
First time I've used byRuby only just started eating first impressions excellent intend to re-order when I've eaten a bit more and made room in the freezer.
Informacje dotyczące firmy
- Producent mrożonek
- Produkcja żywności
- Producent żywności
- Dostawca produktów spożywczych
- Mrożonki
- Jedzenie z dostawą do domu
Napisane przez firmę
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Dane kontaktowe
2 McNicol Drive, NW107AW, London, Zjednoczone Królestwo
- feedback@byruby.co.uk
- byruby.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Inni użytkownicy przeglądali również
Meals are lovely very tasty
Meals are lovely very tasty. Delivery on stated day good for me. Reasonable price but would love a bigger selection of meals
2 lipca 2025
Really tasty meals
Really tasty meals and so convenient as they come frozen and you can cook them from frozen.
2 lipca 2025
Excellent dishes
Really enjoyed the two dishes we recently tried..a Thai Green chicken curry and the Bouef Bourginon. Great to have in freezer on nights you just need a quick and easy supper to microwave. Very good flavours, generous portions.
23 czerwca 2025
Lovely Meals!
I ordered a selection of meals for my elderly mother and I got to sample them on my visits to her. Wow, they are lovely, wholesome, tasty meals. I now order them for myself too!
4 czerwca 2025
Gift for a new parent
Gift for a new parent! The best thing to get any new family so they have one less thing to think about. Looks delicious and I might start buying for my mum soon too!
4 czerwca 2025
Excellent food and value for money
Excellent food and value for money - I would highly recommend this - I have given this as gifts to new parents, parents having tough times - and always has rave reviews!
4 czerwca 2025
Just love Rubys dinners......so tasty…
Just love Rubys dinners......so tasty and nutritious. We stock up regularly!
28 kwietnia 2025
Ruby is simply the BEST for frozen meals delivered to your front door’
Ruby still is the very best for Frozen ready Meals.~ We have been using Ruby for over 5 years!
15 maja 2025
A Game Changer
Fantastic meals. Good portion sizes, good flavour, no nasties, and overall a great hit. Some meals can be microwaved; however, I don't see these offerings as 10-minute ding meals. We liked the idea of being able to take things slow and cook meals in the oven and use the microwave option (if the right meal is selected) for when we need to get dinner on the table quick. Keep up the good work ladies. You've got it nailed.
1 maja 2025
Opinia niezależna
Liked the food but all of them needed…
Liked the food but all of them needed to be oven cooked (as opposed to microwave)
The packaging (box and insulation wrap) were much too bulky for someone with arthritis to deal with.
24 kwietnia 2025
Odpowiedź od byRuby
Thank you for your review Rosaline and apologies that you found the packaging difficult. Our products are now available via Ocado which will mean less packaging and potentially easier for you to deal with.
Please let me know if you need any extra help. We have a good selection of microwaveable dishes but it is impossible to achieve a delicious crispy top for our pies and lasagne unless heated in the oven.
All the best,
Milly
Ordinary Fish Pie - I bought an expensive fish pie & was…
I bought an expensive fish pie & was disappointed with the amount of fish present & main ingredient was potato - I was then asked to chose a replacement chose Thai curry it was so hot with chilli couldn’t eat it - won’t buy again ☹️
10 kwietnia 2025
Odpowiedź od byRuby
Dear Miker,
I'm very sorry to hear this, it absolutely does not sound like you've had the kind of experience we expect. I will contact you directly to resolve this and find out more about what happened in this case.
All the very best,
Milly
Top class!
Easy ordering, quick & efficient delivery and, most important, absolutely delicious
14 kwietnia 2025
Odpowiedź od byRuby
Thank you very much, this is lovely to hear!
First Class Service
Service was great and the quality of the meals and food was superb. I highly recommend byRuby
10 kwietnia 2025
Odpowiedź od byRuby
Delighted you've enjoyed the food!
The food tastes excellent
The food tastes excellent, good portion sizes and the customer service is second to none. Some of the food was starting to thaw when it arrived but they resolved this brilliantly. We’ll definitely use them again.
14 kwietnia 2025
By Ruby. Definitely never again …
This company claims to produce wonderful tasty home cooked meals . Then delivered or buy frozen.
I have now tried 3 By Ruby meals and rarely write reviews but had to comment. Having used the." Cook " range of meals which are wonderful I thought it was great there was another selection at our local shop.
Firstly packaging size !! Forget feeding 2 as a meal for 2 barely feeds one let alone 2. As for a meal for one a mouse would still be hungry!
I just had the cottage pie for one. It was only satisfying when I covered it with an entire tin of beans and some veg.
Having read the instructions oven cook only for nearly an hour for a tiny portion I was dismayed to see the potatoes had spread into what I can only describe as fondant topping.. no substance at all. Hardly any other ingredients apart from this gloop and a mean ( v mean selection of mince )
The regular supermarkets do budget meals at a fraction of the price with no claims and they are far larger and more tasty.
Talking of price an absolute rip off !! Dearer than any similar competitor on the market.
Tried the Thai green curry last week and just as bad . This company is a rip off and you can email me back trying to explain why your packaging is probably the only thing which costs money. Our little village shop has had numerous complaints like mine and they will be removing them soon...go con someone else !!!
2 maja 2025
Opinia niezależna
Odpowiedź od byRuby
Dear David,
I'm very sorry to hear that you have not enjoyed your ByRuby dishes, this is very disappointing and absolutely not what we want to hear.
We use best quality ingredients and our portion sizes are generous / very much in line with our competition.
I would like to hear more about your experience because it doesn't sound right at all. Could you kindly drop me an email on milly@byruby.co.uk and I will give you a call to discuss batch numbers etc. so that we can resolve this.
Very best wishes,
Milly
Absolutely spot on for me
Absolutely spot on for me, single man. Healthiest of food is on offer from By Ruby, and it keeps me fit and enables control of my weight, being in my mid-70s. No additives used, as they have perfeted the ability to deliver frozen food in a well-insulated box, every time.
14 kwietnia 2025
Recommended
always reliable quality, good and tasty food, a great option for lazy meals needing minimal preparation and at a fair price
3 kwietnia 2025
Great food
Great food, brilliant customer service and spot on delivery. Highly recommend!
31 marca 2025
Great tasting food
Great tasting food, exceptional quality and would highly recommend to friends and family.
Fast and efficient delivery service.
20 marca 2025
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