I did not receive my order and have not been contacted by RUBY after making numerous phone calls 6 in all ! I should have received my order on the 20th confirmed by the courier but nothing arrived! I... Zobacz więcej
Reakcja na opinię
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Very tasty food way above similar products offered in the Supermarket. It would be nice if there was more of a microwave selection but nevertheless, I need to defrost my freezer and will then purchas... Zobacz więcej
By Ruby are consistently of the highest standard. No horrible additives, generous portions and a life-saver when you are unable to cook yourself. I always keep some in the freezer.
First time I've used byRuby only just started eating first impressions excellent intend to re-order when I've eaten a bit more and made room in the freezer.
Informacje dotyczące firmy
- Producent mrożonek
- Produkcja żywności
- Producent żywności
- Dostawca produktów spożywczych
- Mrożonki
- Jedzenie z dostawą do domu
Napisane przez firmę
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Dane kontaktowe
2 McNicol Drive, NW107AW, London, Zjednoczone Królestwo
- feedback@byruby.co.uk
- byruby.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od byRuby
Hi Michael,
Many thanks for your lovely message, I'm delighted that you've enjoyed the food so far.
All the very best,
Milly
The customer service is excellent
The customer service is excellent; prompt, thoughtful and generous when there is a problem with delivery. We enjoyed the fish pie, a quick way to enjoy an easy meal on a busy night.
5 grudnia 2025
Odpowiedź od byRuby
Hello Susan,
Thank you for the lovely review, I'm delighted all has gone well with the food and that we were able to rectify delivery issues.
All the best,
Milly
Good quality and excellent taste
I haven't eaten all the meals but the ones I have had have been excellent and the quality is superb. Slightly expensive for a ready meal but we'll worth it. I will be buying more after the New Year
24 grudnia 2025
Odpowiedź od byRuby
Thank you so much for the lovely review Paul, I'm delighted you've enjoyed the food
So happy to have found Rubys
I buy these meals for my elderly mother who is now not unfortunately able to cook meals from scratch.
She was a superb home cook so I want her to have the best quality ready meals she can have with nutritional value.
I wish they had more that are microwaveable however.
I put her cottage pie in the oven for her on my last visit and a tried a spoonful and it was delicious!
I look forward to tasting a few more on my visits .
Well done Rubys team, more recipes please then I don’t need to buy meals from anywhere else!
16 października 2025
Odpowiedź od byRuby
Hello Lucy,
What a lovely review, thanks so much for your glowing comments. We'll take your comments on board regarding the microwaveable products.
Best wishes,
Milly
good food good price
20 listopada 2025
Odpowiedź od byRuby
Hi John
That's great to hear, thanks for the feedback!
Best,
Milly
Everything was delicious but a little…
Everything was delicious but a little expensive for my budget
I enjoyed every meal ,will maybe
Order again when budget allows
10 grudnia 2025
Opinia niezależna
Odpowiedź od byRuby
Hello Graham,
Many thanks for the lovely review, I'm delighted that you've enjoyed the food.
Treats in store for the future.
Best wishes,
Milly
Thank,you for your meals
Thank,you for your meals, l really,injoyed them with my son we can see that your meals are cooks with only the best meat thats why l am giveing and rateing,you with top marks.👍😄
26 listopada 2025
Odpowiedź od byRuby
That is lovely to hear Ann-Marie, thanks so much!
Odpowiedź od byRuby
Hello Harriet,
Many thanks for your review and for taking the time to contact us. I would like to ascertain some more details about this o that I can check the batch. I will drop you an email.
All the very best,
Milly
All good
All good. Delivery, packaging and most important excellent meals. Good ingredients well prepared. Thank you.
21 listopada 2025
Odpowiedź od byRuby
Hello Paula,
Many thanks for your lovely review, delighted that you have enjoyed the food and the delivery. I hope the food makes your life that bit easier.
All the best,
Milly
first time I tried this company all I…
first time I tried this company all I can say about them
is wow what wonderful food
5 grudnia 2025
Odpowiedź od byRuby
Gosh, what a lovely review, thank you very much Brian! I hope you continue to enjoy your ByRuby food!
Enjoyed all the Meals .Very tasty and…
Enjoyed all the Meals .Very tasty and well presented.
20 listopada 2025
Odpowiedź od byRuby
Hello Catherine,
Many thanks for your lovely review, I'm delighted you've enjoyed the food!
Very best wishes
Milly
Odpowiedź od byRuby
Thank you for the lovely review, I'm delighted you're happy with the service. I hope the food is equally good.
Milly
Odpowiedź od byRuby
This is wonderful to hear, thank you for taking the time to review Pam!
Very good meals
Very good meals, The taste of all are so
Much better than the norm. I now go to a local garden centre to purchase
12 listopada 2025
Odpowiedź od byRuby
Hello Dawn,
Thank you very much for the lovely review, delighted that you can now find our food in your local garden centre too!
Milly
Delicious food
Delicious food, beautifully delivered. Thank you for cooking me byRuby
12 listopada 2025
Odpowiedź od byRuby
Hello, this is so lovely to hear, thanks so much for letting me know!
Outstanding in every way
I received a gift voucher from work during a period when cooking for family was tricky. I ordered a selection of meals and was kept informed of delivery dates and progress. When the delivery arrived it was really well packaged. Love the feather insulators. Now in my garden shed waiting for the frost ! Then food we have has so far is outstanding. Lasagne to die for. Chicken tarragon pie amazing. Mac cheese for two - well that went in one go to my hungry teenager ! I will defo be ordering more and make great gifts too. Thank you for an amazing product and service. You deserve success.
18 listopada 2025
Opinia niezależna
Odpowiedź od byRuby
What a lovely review, thank you so much for such a kind and glowing description of what we do. I'm thrilled that you've enjoyed our food and that it helped you out during a tricky time. Looking forward to hearing about how the feather liners help your plants during the frost. They're great for using as insulation or dog beds too!
Milly
Really nice food
Really nice food, although some dishes are a bit skimpy on the meat (I had a Coq Au Vin with 3 small pieces of chicken in it, for example).
In general though, I would highly recommend. The lasagne was delicious in particular.
5 listopada 2025
Opinia niezależna
Odpowiedź od byRuby
Hello Andrew,
Many thanks for the review, this is wonderful to hear. Delighted that you enjoyed the lasagne, it's one of my personal favourites.
Milly
High quality
High quality, tasty, perfectly portioned and delicious! On time delivery and beautiful packaging.
7 listopada 2025
Opinia niezależna
Odpowiedź od byRuby
Hello Gary,
That's brilliant to hear, thanks so much for the review.
Very best wishes,
Milly
I love the fish pie and veggie lasagne
I love the fish pie and veggie lasagne. Prawn curry too spicy for me, shame. As a non-meat eater I would like to see a couple more fish dishes and a couple more vegetable dishes (not pasta).
31 października 2025
Odpowiedź od byRuby
Hi Mauryne,
Thanks so much for your review, it's great to hear you've enjoyed the fish pie and veggie lasagne. Great feedback re. veggie dishes, we'll keep this in mind!
All the best,
Milly
I sent 3 of my friends byRuby bundles
I sent 3 of my friends byRuby bundles. Two of whom have just had babies and one who is recuperating after an accident. They could not have been thrilled and said the food was beyond delicious and a real weight of their minds. Thank you!
30 października 2025
Odpowiedź od byRuby
Hi Alice,
That's really wonderful to hear, thanks so much for reviewing and i'm delighted that your friends found our food a help during a tricky time.
All the best,
Milly
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