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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Purchased Banksia, Nerolina & Lavender body wash. Product lovely, packaging absolute rubbish. First bottle returned as I couldn't open it, replaced by Coles, 2nd bottle plunger stays down, hopeless... Zobacz więcej

Oceniono na 5 z 5

I was recommended Bosistos laundry powder by a Sheridan sales person. I was a bit skeptical because powders have always left residues in my front loader washing. Well, no residue and a FANTASTIC was... Zobacz więcej

Oceniono na 5 z 5

Just purchased Bosistos dishwasher capsules from woolies as I couldn't stand the smell and taste that the leading brands were leaving on my dishes and glasses. I had even tried natural brands of powde... Zobacz więcej

Oceniono na 1 z 5

BUYER BEWARE - Had been using this company to deliver products for 6 years without requiring a signature and they used reputable and delivery drivers that tried to knock and deliver before placing goo... Zobacz więcej

Informacje dotyczące firmy

  1. Sprzątanie domów
  2. Sklep meblowy

Informacje przekazane przez różne źródła zewnętrzne

Generations of Aussies have grown up with Bosisto’s – Australia’s first eucalyptus oil, founded in 1852 and still 100% locally owned. Today Bosisto’s are still experts in essential oils, creating natural products that people love and use daily. From home and business cleaning, to relieving sniffly noses and aching muscles, Bosisto’s has you covered – naturally.


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

567 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I love the products

I love the products. I like to have a natural product and have a child with eczema so this product was great for that. Kills germs, cleans clothers, love the stain remover and also the multipurpose cleaner.

13 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

Great product

Great product, gets the most stubborn stains out. Ordering was simple with very prompt delivery. Have recommended this product to the rest of my family.

13 stycznia 2020
Opinia niezależna
Oceniono na 5 z 5

I LOVE Bosisto's products and have been…

I LOVE Bosisto's products and have been buying them for a few years. I ordered some of the new body and hand wash in my last order, LOVE them! They smell sooooo good! Delivery is always speedy too, fantastic service to go with the outstanding products.

13 stycznia 2020
Opinia niezależna
Oceniono na 1 z 5

When issues arise they don't want to know

I purchased 2 boxes of Boisto's laundry powder few weeks ago and stored in my cupboard. When I went to get a box to use I noticed the content has expanded significantly and both unopened boxes ballooned up. I had another unopened box of Eco store laundry powder stored at the same place and it was fine. I wasn't sure the laundry powder was safe to use anymore so I emailed Bosito's the photos and explained the issues and never received a response. I posted it again on their Facebook and again ignored. I was appalled at the lack of customer service and integrity of this company. The products were not cheap to start off with, I'd think the company would have more accountability to the quality of their products. Never again will I buy any Bosisto's products.

10 stycznia 2020
Opinia niezależna
Logo Bosisto's

Odpowiedź od Bosisto's

Hi Anita,
Thank you for your feedback. I’m so sorry to hear that you had a problem with our washing powder. Please contact me directly on twatson@fgb.com.au and I will sort this out for you first thing Monday. Our quality team will be keen to test the product to see what might have caused this issue and I will replace the products ASAP.
Kind regards
Tom

Oceniono na 5 z 5

Works for me

Works for me. No palm oil. No plastic bottle. Cleans the clothes with very little fragrance. Ticks all my boxes. Thank you.

24 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Good product, easy to use and good value

I have been looking for this product for a long time. Its easy to use, can be re/heated in a microwave, convenient and portable and with a sample bottle of additive, is excellent value.
Seals well to prevent accidental scalding and is effective in loosening sinus congestion.

15 października 2019
Opinia niezależna
Oceniono na 5 z 5

GREAT customer service and GREAT products!

First time ordering online and my order was shipped the next day. Tracking indicated that the order would be delivered on Monday 14th, however, when I looked at the tracking on the Monday it said it was delivered to the wrong address (in the wrong state!). I emailed customer service who rang me the next day. Tom was very apologetic and offered to re-send my order that same day. Two hours later Tom rang back to say that he had contacted the delivery company and discovered I was given the wrong tracking details and my order had been delivered (with the authority to leave from me). I went outside to check and found my package in the location I authorised - I just hadn't looked when I got home from work because I thought it had been delivered to the wrong address (oops). Overall, Bosisto's has great customer service (shout out to Tom for helping me out!) and I'll definitely be ordering again!

15 października 2019
Opinia niezależna
Logo Bosisto's

Odpowiedź od Bosisto's

Thanks Paige,
Glad I could be of assistance!
Tom

Oceniono na 5 z 5

I discovered Bosistos Kakadu Plum and…

I discovered Bosistos Kakadu Plum and Lemon Myrtle body wash. It has the most amazing scent. In fact I can’t get enough of it, so much so I can’t wait to shower! It’s reminiscent of the Australian bush and reminds me of bush walking in the Blue Mountains. Very affordable too. I love expensive body products because of the quality and scent. Bosisto has a 10/10 for quality and incredible scent without paying the luxury price. Thank you

24 września 2019
Opinia niezależna
Oceniono na 1 z 5

price increase of 28% for the all purpose cleaner . Really ?

I’d normally give this product a better review , as we’ve been using it a while and like it

However it’s frustrating and disappointing to see that this company , like many others, are cleverly charging you more money for the same product but making you think they are the same price or cheaper . Recently the all purpose cleaner has gone down in size from 750ml to 500ml. The price however has only been reduced by a smaller percentage

$6 for 750ml = 80 cents per 100ml

The new product and packaging is now
$5 for 500ml = $1 per 100ml

That’s an increase of 28%

Obviously this was done due to their competitor , vanilla fresh / fridge wipe doing exactly the same thing

So there you go , this is why your grocery bill goes up ! You need to spend more to get the same quantity . You won’t be paying more for this per bottle off the shelf but you’ll be buying it more often to clean the same bench space .

And the government wonders why consumers aren’t spending and other things in the economy !

18 sierpnia 2019
Opinia niezależna
Logo Bosisto's

Odpowiedź od Bosisto's

Hello DL,
Thank you so much for taking the time to leave us with a review. Obviously you are concerned with the pricing of our 500ml Multi Purpose Cleaner and that is understandable. However, I can assure you that it wasn't a simple case of finding a way to charge our customers more.
One of the main reasons for an increase in per/ml cost was the new triggers that have been introduced. We received feedback from our customers that the previous trigger had some shortcomings so we have introduced a new and improved one. Unfortunately these new triggers are slightly more expensive.
The other issue was perceived value. Not all customers do their homework and compare a per milliliter cost. Most of our competitors have 500ml sized products and our 750ml product looked more expensive on the shelf (even though it may have been less expensive per milliliter). This was a big factor in us changing sizes - giving our customers the opportunity to do a direct comparison and leave the calculator at home.
We also offer our customers the opportunity to save money by purchasing on our Online Store where we will alert you of regular discounts to your favourite products.
If you have any other questions or wish to discuss this further please contact me directly on 03 9542 0162 or twatson@fgb.com.au.
Kind regards
Tom

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