Dear Mithat Sezgin,
We extend our sincerest apologies for your recent experience at our Finch location. It is deeply regrettable that there was a miscommunication regarding the availability of the Zombie Kush cart. As a dispensary with the largest cannabis inventories in the world, we manage an extensive and diverse range of products. While we are proud to offer such a vast selection, this scale can sometimes challenge our systems, leading to rare instances of inaccurate stock information. Unfortunately, this technical glitch affected your visit, and we are taking immediate steps to ensure it does not happen again. Additionally, our staff should never pressure customers into purchasing higher-priced alternatives, and we apologize if this occurred.
We assure you that our reviews are authentic and reflect genuine customer experiences. We strictly prohibit any form of fake reviews and are committed to maintaining transparency and integrity. We understand your frustration and regret that this incident has caused you to lose trust in us. We deeply value our customers and their dignity, and it is disheartening to hear that we have not met your expectations. Please be assured that such issues will not recur.
We would appreciate the opportunity to make things right. Please reach out to us directly at info@ashario.ca so we can address your concerns personally and find a solution that meets your expectations. We’re committed to ensuring your satisfaction and would love the chance to regain your trust. You can also contact us using the details below:
📍 Address: 1111A Finch Ave W unit 1, North York, ON M3J 2P7
📞 Phone Number: +1 (647) 368-7722
💬 WhatsApp: +1 (647) 368-7722
🌐 Website: ashario.com
📸 Instagram: @ashario
📘 Facebook: @ashariocanada
🐦 X (Twitter): @ashariocannabis
🔗 LinkedIn: @ashario
🎵 TikTok: @ashariocanada
📹 YouTube: @AsharioCannabis
📌 Pinterest: @ashariocannabis
Store Hours:
All Ashario locations are open daily, from 9:00 AM to 11:00 PM, including holidays.
Best regards,
Ashario Cannabis Customer Relations