Arachas Recenzje 

Hazel Tynan was excellent and very patient. She was friendly and resulted in a very positive customer experience.

We have been using Insight/Arachas for years for our personal and commercial insurance policies.
Sinead is always very proactive & prompt in policy renewal, great at returning emails and phone calls with any queries at all.
Makes a huge difference to have a direct line of contact to someone that you know within the company.

I’ve been dealing with Corrina Maher in Arachas for a number of years now, and I can honestly say she has been the most reliable and reassuring insurance professional I’ve ever worked with. Every time I’ve needed help, whether it was a renewal, a tricky query, or just some clarity on a policy, she has gone out of her way to make the process smooth and stress‑free. She explains things in plain language, follows up without being asked, and genuinely makes you feel like your concerns matter. It’s rare these days to find someone who consistently delivers this level of care, professionalism, and attention to detail, but she does it every single time. I’ve never once felt rushed or overlooked, and her ability to handle issues quickly and calmly has made me stay with Arachas year after year. She is a credit to the company, and I genuinely hope Arachas recognizes how much value she brings, because customers like me stay loyal thanks to people like her.

So easy to renew my car insurance. Alternate options were shared with me and it was so straightforward to switch to the less expensive option. Hazel Tynan was very helpful and friendly to deal with!

Staff in branch in Birr are amazing and so helpful. Highly recommend.

I rang a few times on Monday and the persons I spoke to said they’d have to call me back and I received no return call. Between holding and calling it took over 2 hours. Today I rang again explained what had happened on Monday and the lady I spoke to was so obliging and helpful. Francine Montibeller answered my queries and amended my policy within 20 minutes. Thank you Francine

I needed to adapt my home insurance policy & still cover my land under a farm policy. Amanda McEnroe was outstanding - super efficient & solutions focused - helping me find the best possible option. She remained in touch throughout the renewal process & made the experience seamless end-to-end. Highly recommend.

Excellent personal HUMAN communication and customer service reassurance with Norma from Arachas.
Many thanks Cathal

This morning I dealt with staff member Isabelle Mullane re change of car ownership. Found her very personable and efficient. I was very satisfied with the service.
Henry O'Brien

Early renewal date before it was due allowing me to budget ahead rather than dreading a lump sum. Extremely easy making contact for payment, receiving disk & paperwork days before my expiry date

I found Hazel Tynan to be very polite knew her product and extremely helpful. Nothing seemed to be too much trouble.

I have dealt with the Arachas galway office for over 19 years. I called in on friday as I hadn't received my cert. A lovely curtious manager dealt with my policy which had not actually renewed, he got my policy renewed and saved my over 120euro. The best service ive received to date. If you ever have a problem ask for Rhys Reynolds. He was quick professional and gave my wife and I his direct contact details for any problems in the future amazing service.

I was very happy with the way Isabelle Mullane from Arachas dealt with my request, helpful, knowledgeable and efficient.

I was having IT difficulties as I tried to renew my insurance. I contacted Arachas by telephone. I was connected to Isabelle Mullane who quickly and efficiently guided me through the renewal process. Her friendly approach was just what was needed that day. Thank you Isabelle.

I could not recommend Arachne more! In day-to-day renewals, they are always very professional and informative. They are genuinely interested in helping and answer any questions asked. (Francine M was a prime example during my recent renewal).

When I was going through a claim and having issues with my insurance company, they were so supportive and ensured that I knew what my policy entitled me to and advocated for me when I felt the claim was not being addressed fairly. It was such a comfort during that time.

I was assisted by Isabelle Mullane on my insurance renewal. I was met with professionalism and high-quality service. She knows how to delight a customer! Thank You Isabelle!

I am very satisfied with the competence of your company's employees. Thank you for providing information about the nature of insurance policies.

Isabelle Mullane was the representative who assisted us, and she was excellent throughout the entire process. She took the time to clearly explain the policy and all associated add-ons, ensuring that both my mother and I fully understood everything. Isabelle was professional, knowledgeable, and extremely patient. She was an absolute pleasure to deal with, and we greatly appreciated her outstanding customer service.

Spoke to Isabelle Mullane and she was great at explaining and go through my options. Many thanks.

Such an easy application.Raphael is absolutely amazing in customer service and nothing is too much for Him.A credit to the company.