I had a few issues with my household renewal that needed addressing.I was lucky to deal with a team member whose name is Sandrine.All my queries were dealt with so efficiently & with courtesy & good h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
in fact my experience was not great until today. twice previously i had rung to get clarification about the new zurich policy and to renew, and twice i was told i would be rung back and wasn,t (2 da... Zobacz więcej
I've been renewing all my insurances (house and cars) with Arachas because I find dealing with Sinead Swayne a pleasure. I always ask for her when I ring up to renew because I feel since I've been de... Zobacz więcej
We were completely thrown a curveball when we realised our banks in house insurance would not cover us due to the fact we were going to have our house unoccupied for a while. Everyone I spoke to befor... Zobacz więcej
Informacje dotyczące firmy
- Agencja ubezpieczeniowa
- Agencja ubezpieczeń komunikacyjnych
- Ubezpieczenia karawanów i samochodów campingowych
- Ubezpieczenia komercyjne
- Agencja ubezpieczeń mieszkaniowych
- Pośrednik ubezpieczeniowy
Napisane przez firmę
As Ireland’s largest nationwide insurance broker, Arachas has got you covered. We're here to help you on your insurance journey by delivering innovative products and exceptional service. Our aim is to make your insurance life as easy as possible - no fuss, just great cover. With over 50 years’ experience, we've built trusted relationships with our clients and insurance partners. We invest in and support our people so that they can deliver the best possible outcome for our clients. We have excellent cover available to suit a multitude of risks and more importantly, we use reliable, high quality insurance providers to give you peace of mind so you can go about your day without stressing over your insurance. We Offer: * Car Insurance * Home Insurance * Travel Insurance * Young Driver Insurance * Van Insurance * Mobile Home Insurance * Taxi Insurance * Education Insurance & many more..
Dane kontaktowe
Arachas Corporate Brokers, D18 X377, Dublin, Irlandia
- (01) 213 5000
- insure@arachas.ie
- arachas.ie
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good customer service
Isabelle Mullane was extremely helpful. She was proactive in looking to find the best option for me.
A great asset to Arachas
I had a few issues with my household renewal that needed addressing.I was lucky to deal with a team member whose name is Sandrine.All my queries were dealt with so efficiently & with courtesy & good humour.She also put forward her own suggestions to assist which resulted in immediate renewal. In my view Sandrine is some asset to Arachas.
Good engaging communication skills
Call was processed to a very high standard with excellent follow up service as a consequence of system going down.. well done
I had a really positive experience with…
I had a really positive experience with this insurance company. From the beginning, they took great care of me and made the whole process much easier and less stressful.
I would especially like to thank Brian and Edel for their outstanding help, patience, and professionalism. They were both extremely helpful, approachable, and always willing to go the extra mile to make sure everything was taken care of properly.
It’s reassuring to deal with people who genuinely care about their customers. I really appreciate all their help and would highly recommend this company, especially Brian and Edel, to anyone looking for great customer service. Thank you both for everything!
The personal touch
I've been renewing all my insurances (house and cars) with Arachas because I find dealing with Sinead Swayne a pleasure. I always ask for her when I ring up to renew because I feel since I've been dealing with her for a number of years, she's the one I trust.
Genuinely helpful, knowledgeable call agent: Louise Devlin
I am moving back to Ireland and was desperately trying to get insurance on the house I bought before having to go back to the US for a work job for a few weeks; the house is listed so a bit complicated. I was lucky enough to have my call answered by Louise Devlin who was incredibly helpful, and patient, talked me through the issues, and when we realized I didn't have some information I needed she immediately offered her direct line so that I could call her back in person as soon as I had the paperwork I needed instead of having to go back through a different agent with a new call. I honestly cannot praise her helpfulness and knowledge about the process highly enough. Thank you Louise.
Very helpful & cheerful customer…
Very helpful & cheerful customer service. 😊 5 ⭐️
Quick and flexible response
Quick and flexible response, knowledgeable and helpful staff.
Very friendly and professional
Very friendly and professional.
Easy to communicate with and, a lovely person.
Has to be a huge asset to the company.
Kind regards, joe Lawler.
renewal issues
in fact my experience was not great until today.
twice previously i had rung to get clarification about the new zurich policy and to renew, and twice i was told i would be rung back and wasn,t (2 days each)
today, isabelle mullane answered all my questions, was very patient, and guided me to 2 better policy options. she was exceptionally nice to deal with.
ISABELLE MULLANE was very helpful
ISABELLE MULLANE was very helpful, patient, informative calm and friendly. very professional
I’ve been the customer of this company…
I’ve been the customer of this company over 3 years. Lovely people who always try their best to help me. The last time I wanted to transfer my insurance to my new car and I met such a nice girl Isabelle Millane. My problem was solved in a few minutes, it was really nice conversation. And for me, as I’m not native speaker, is so precious that she speaks really legibly and patiently. Thank you!
Excellent Customer Service
We were completely thrown a curveball when we realised our banks in house insurance would not cover us due to the fact we were going to have our house unoccupied for a while. Everyone I spoke to before was so uninformative and dismissive until I got to Arachas. I got Louise Devlin helping me and she was brilliant, very informative and helpful, lots of emails were shared back and forth and I always got a speedy reply. When the bank wouldn't accept our first quote Louise got us another more comprehensive one which was accepted and lessened the stress on us so much. If you're first time buyers and struggling with getting things in order definitely take a chance on Arachas! Thanks again Louise Devlin
Extremely helpful and professional staff
I renewed my motor insurance through Arachas today.
Hazel Tynan was the person that I spoke with and who completed my renewal.
She answered all my queries and even went and researched the answers to a couple of tricky questions that arose from my reading of my renewal documents.
Arachas have helped me to get the best motor insurance that suits my situation and circumstances at the best price.
Their customer service are some of the best that I have experienced in a long time.
Very helpful lady Hazel Tynan
Very helpful lady Hazel Tynan - got insurance sorted
Renewal today, very happy with service
I dealt with Isabelle Mullane for our renewal today, she was brilliant - very well informed, efficient and friendly. I went for an alternative insurer and she talked me through the change very clearly. Highly recommend
Your staff member Isabelle Mullane was…
Your staff member Isabelle Mullane was extremely knowledgeable, a good listener, polite, spoke extremely clearly, and well, about your insurance products, the quiet competence of your colleague made me feel comfortable enough to purchase the insurance then and there.
Hazel Tynan an exceptional customer service person.
I dealt with a very helpful member of staff Hazel Tynan who I must say was exceptional in the service she provided keeping me updated at all times. It was great in this day and age to deal with someone so good at her job you are lucky to have her.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








