Transglobal Express Recenzje 

10 649
Wynik TrustScore: 4 na 5

3,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Your employee Mrs Nicola Gonzalez is a credit to your company. The assistance she gave me today in connection to my parcel was second to none. She was so knowledgeable and nothing was to much trouble... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I booked shipping via your website. I specified the size and weight and picked a box from the drop-down menu. A week later, I got an email saying that DPD couldn't put it on their conveyor belt and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A brilliant service to get packages delivered globally. I use this service 3-4 times per week and used for many years now. Quick & easy to use online with many optional search results from the best c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I use Transglobal Express a lot and can't rate them highly enough. They are extremely efficient and if any issues arise I can't fault the customer service received. They are second to none. I would... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przesyłki kurierskie

Napisane przez firmę

Transglobal Express is one of the UK’s leading international courier and freight forwarding providers. Since its incorporation in 1993, the company has earned a reputation for high quality air freight, sea freight and worldwide courier services. If you have any queries about any of your orders, or would simply like more information about our services, please contact enquiries@transglobalexpress.co.uk or call 0345 145 1212. Our office is open 8.30am-6pm Monday to Friday, and 9am-1pm Saturday.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(10 649)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 493

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very easy site to use

Very easy site to use & great you can choose different couriers for your requirements.
Customer service is very officiant and resolve the odd problem very quickly.

8 września 2026
Oceniono na 1 z 5

I would not recommend Transglobal…

I would not recommend Transglobal Express based on my experience. Their customer service was extremely unhelpful, unprofessional, rude and dismissive when trying to resolve an issue, despite multiple attempts to get assistance.

Rather than working towards a reasonable resolution, the responses I received were repetitive, lacked empathy, and did not address my concerns, I felt like I was getting automatic responses from a robot rather than a real human.

Overall, I found the service to be unreliable and the level of customer support far below what I would expect from a shipping company. Based on my experience, I would not recommend Transglobal Express.

1 września 2026
Opinia niezależna
Logo Transglobal Express

Odpowiedź od Transglobal Express

Thank you for taking the time to leave such a detailed review, however you have not provided any details of the order concerned, to enable us to look into this.
Please email Neil at customercare@transglobalexpress.co.uk with details if you would like me to look into this further.

Oceniono na 1 z 5

Extra charges, BE CAREFUL

I booked shipping via your website. I specified the size and weight and picked a box from the drop-down menu. A week later, I got an email saying that DPD couldn't put it on their conveyor belt and that I had to pay extra. That's unacceptable. Customers don't care that they don't have the equipment to process correctly booked services.

Avoid Transglobal if you do not want to be charged more later.

3 września 2026
Opinia niezależna
Logo Transglobal Express

Odpowiedź od Transglobal Express

Whilst I can see that you selected a box to ship, I believe what you shipped was a tube, which if selected would have added the additional handling surcharge at the time of booking, so we have only passed on what should have been applied when booking.
Should you wish to discuss further, please email Neil at customercare@transglobalexpress.co.uk

Oceniono na 1 z 5

Do not trust this company

Absolutely untrustworthy avoid at all cost if you end up with a delivery coming through these say goodbye to goods absolute shit 💩

This was there reply

Hi I have been asked to make an additional payment for my delivery / item I was not aware of this charge before i made a purchase and what on earth is the charge for ?

Kind regards

How much was demanded?

Yes that true , how will you like to pay this fee ?

4 września 2026
Opinia niezależna
Logo Transglobal Express

Odpowiedź od Transglobal Express

Thank you for taking the time to leave some harsh words, as you have not provided any order details we are unable to look into your matter further, if you can provide details to Neil at customercare@transglobalexpress.co.uk I can look into your concerns.

Oceniono na 1 z 5

This is a fraud business and don't…

This is a fraud business and don't trust them at all they will eat your money and won't even refunded back. Scammers.

I already have provided

24 czerwca 2026
Opinia niezależna
Logo Transglobal Express

Odpowiedź od Transglobal Express

Thank you for taking the time to leave some harsh words, as you have not provided any order details we are unable to look into your matter further, if you can provide details to Neil at customercare@transglobalexpress.co.uk I can look into your concerns.

Oceniono na 5 z 5

Your employee Mrs Nicola Gonzalez is a…

Your employee Mrs Nicola Gonzalez is a credit to your company. The assistance she gave me today in connection to my parcel was second to none. She was so knowledgeable and nothing was to much trouble . I cannot thank her enough. Five star is not enough.

3 września 2026
Opinia niezależna
Logo Transglobal Express

Odpowiedź od Transglobal Express

Thank you for your review, your kind words have been passed to Nikki.

Oceniono na 5 z 5

Great service, as ever.

As always, Transglobal were helpful, friendly & efficient in delivering my chosen service. Booking the service online was straightforward & easy to navigate. A brief hitch was encountered at the recipient’s end; but Transglobal tackled this quickly & efficiently to my satisfaction.

28 sierpnia 2026
Opinia niezależna
Logo Transglobal Express

Odpowiedź od Transglobal Express

Thank you so much for your amazing review.

Oceniono na 2 z 5

Failed collection - twice

Booked two collections by UPS through this company, but UPS failed to collect on two consecutive days, despite me chasing at the end of the first day and beginning of the second day and being promised by the customer service agent it would be picked up on the second day.
My customer who wanted the goods for the end of this week has now been let down.
I am at a loss as to what to do next other than go elsewhere, but this doesn't help my situation.

27 sierpnia 2026
Logo Transglobal Express

Odpowiedź od Transglobal Express

I am sorry to read of your concerns, however I am struggling with the reference you gave, as this was booked to be collected on the 14th of Aug and was collected on the 14th.

Oceniono na 1 z 5

Bad collection from this company

Bad collection from this company, I have asked them twice to deliver to my address and somehow they could not find this address 33-39 Drapery, NN1 2EZ twice in a row despite claiming to have updated the address to the correct one and the address being in the middle of the city. I will not be ordering any recollection or delivery from this company agian

26 sierpnia 2026
Opinia niezależna
Logo Transglobal Express

Odpowiedź od Transglobal Express

Thank you for taking the time to leave your review. Trying to look into your concerns, but I am not able to find any details matching the postcode stated on the order reference provided, are you able to provide any further details to Neil at customercare@transglobalexpress.co.uk

Oceniono na 1 z 5

Received an invoice after 4 months of…

Received an invoice after 4 months of delivery regarding customs charges. Did not inform me before delivery that importing end customer did not pay, yet they delivered. They did not inform me anytime during this time and out of the blue I received an invoice. If I was not working with them for quite some time I would ignore it as a scam. They refuse to share the details of the invoice from fedex or any communication fedex had with the customer to collect this customs charge or what the details of the charge is.

3 sierpnia 2026
Logo Transglobal Express

Odpowiedź od Transglobal Express

Thank you for leaving a review, I am concerned over the points you raised regarding the invoice you received regarding customs charges as the order you have provided was a domestic shipment and therefore would have no customs charges, are you able to provide more details to Neil at customercare@transglobalexpress.co.uk

Oceniono na 5 z 5

They have always had fast

They have always had fast, reliable service. I needed an adjustment in my account and Emily fixed it quickly.

26 sierpnia 2026
Opinia niezależna
Logo Transglobal Express

Odpowiedź od Transglobal Express

Thank you for your great review and feedback to Emily.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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