Very poor service. Paid additional for 2-3days delivery. And its already 4days and still no sign of delivery. When contacted customer support, the response were blunt. If unable to keep up with the p... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Zobacz więcej
Reakcja na opinię
I wouldn’t buy from anywhere else. Where other companies charge huge amount for contact lenses, Daysoft have kept prices low, reduced unnecessary packaging and kept the same great service for years no... Zobacz więcej
Reakcja na opinię
I've used Daysoft infrequently as I usually stick with my hard gas permeable lenses. I only occasionally use soft daily contacts. Daysoft is by far the cheapest and best quality soft dailies that I kn... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.
Dane kontaktowe
Livingstone Boulevard 5, G72 0BP, Blantyre, Zjednoczone Królestwo
- 01698714895
- CustomerCare@daysoft.com
- daysoft.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inexpensive lenses delivered to your…
Inexpensive lenses delivered to your door within in a timely manner.

Odpowiedź od Daysoft Contact Lenses
Love these!
These lenses are so nice! I am very happy with the ones I've ordered, it's my second time now :)

Odpowiedź od Daysoft Contact Lenses
Very poor service
Very poor service. Paid additional for 2-3days delivery. And its already 4days and still no sign of delivery. When contacted customer support, the response were blunt. If unable to keep up with the promising delivery timeframe, why would you charge extra for faster delivery? I would've opted for standard service if I had to wait. This is ridiculous. Its not the first time and it happened few times already and continuously last month and this month as well.
I love the lens but I had a issue with…
I love the lens but I had a issue with a box they seem to have something on them sharp that was hurting my eye, hence couldn’t use them but all others been fine

Odpowiedź od Daysoft Contact Lenses
Daysoft lenses are really difficult to…
Daysoft lenses are really difficult to but in ur eye, they fall off your finger numerous times, even harder to get out of their capsule, but unfortunately to they aren't as comfortable as other brands I have tried, I ended up taking them out and putting on my glasses, I have contacted daysoft to organise a return and refund but to date I've had no response.

Odpowiedź od Daysoft Contact Lenses

Odpowiedź od Daysoft Contact Lenses
Still waiting after ordering on the…
Still waiting after ordering on the 24th August!! Very poor... going on holiday this weekend and need them ASAP!!!

Odpowiedź od Daysoft Contact Lenses
Keen pricing
Keen pricing
Arrived when it said it would
Very good product

Odpowiedź od Daysoft Contact Lenses
I have not received my parcel at all as…
I have not received my parcel at all as yet

Odpowiedź od Daysoft Contact Lenses
Great prices, even better customer service
I always get a brilliant service from Daysoft! Their lenses are cheaper than most, yet just as good. I used to spend £21 for a pack of 30 lenses (x2 as I have different prescriptions) from Specsavers. Now I can spend no more than £27 for 32 of each prescription AND next-day delivery. I'm so glad I found Daysoft!
When their third-party courier failed to deliver because of multiple factors on their end, I was instructed by them to contact Daysoft. I rang up and spoke to Elizabeth, a very efficient and kind rep who monitored the situation with DPD and assured me that she'd sort a replacement next-day delivery for me
This is the second time I have had to reach out to Daysoft's customer support (both regarding their courier, so not even technically their service) and both times I have been met with understanding and immediate resolution.
Thank you to Daysoft and their brilliant support team for keeping me a happy and returning customer!

Odpowiedź od Daysoft Contact Lenses
Great price and delivery very quick
Great price and delivery very quick!
Contact lenses also very comfortable. Highly recommend.

Odpowiedź od Daysoft Contact Lenses
These lenses are great value and great…
These lenses are great value and great to wear.

Odpowiedź od Daysoft Contact Lenses
Please don't get these contact lenses
Please don't get these contact lenses! They don't really work. Before they stick to your lens, they would pop out several times. It take a while before they feel comfortable too. It's really not worth it. You don't get what you pay for, you get less. Never ever again!

Odpowiedź od Daysoft Contact Lenses
Great quick service great price point…
Great quick service great price point and so comfortable to wear would recommend

Odpowiedź od Daysoft Contact Lenses
I love these lenses
I love these lenses. Really appreciate the minimal packaging, the comfort and the price. Postage is prompt and efficient too. I would through my recommend Daysoft lenses!

Odpowiedź od Daysoft Contact Lenses
As a customer of MANY years ….
As a customer of MANY years with Daysoft, I thought that it was time to go on record as to just how good they are.
I receive email notification of a pending delivery, the lenses are delivered in strong packaging and the cost is excellent.
Overall, I really cannot speak highly enough of Daysoft.
Steve

Odpowiedź od Daysoft Contact Lenses
Hoping someone can reply to me
Hoping someone can reply to me, I ahve used Daysoft lenses for many years and LOVED them, I feel like the quality has changed the past few months, they dry up quicker and are not as comfortable, I have always worn these for work then my 6 monthly coloured ones if I go out the coloured other company feel fine but these when used are quite uncomfortable or the right lense just stays blury for a while, any advise have they changed? is there anything different i should be doing?

Odpowiedź od Daysoft Contact Lenses
I have been a loyal customer of this…
I have been a loyal customer of this company for over six years, and until recently I had always received excellent service. My contact lenses always arrived on time, which is why I’ve continued ordering from them for so long.
However, around two months ago, my order didn’t arrive until eight days after it was dispatched. To their credit, the company sent me a replacement order with next-day delivery at no extra cost, and when the original order eventually arrived, they allowed me to keep it. I appreciated how they handled the situation.
Unfortunately, the exact same thing has happened again. This time, when I contacted customer services, I was told they could send a replacement, but I would have to wait another three days for it to arrive. I explained that I rely on my contact lenses every day and asked if they could please send the replacement by next-day delivery instead. I even offered to pay the extra cost myself, but they refused. Instead, I was simply offered a refund.
After being a loyal customer for more than six years, I find this incredibly disappointing. It’s not just about the delayed delivery—it’s about how little flexibility or appreciation was shown towards a long-standing customer. I expected much better customer service based on my previous experiences.
Sadly, this experience has changed my opinion of the company, and I will be taking my business elsewhere in the future.

Odpowiedź od Daysoft Contact Lenses
Good experience would recommend.
Lens arrived .quickly. very comfortable. As good as previous supplier at 60% cost.

Odpowiedź od Daysoft Contact Lenses
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