Babble handle the majority of our outsourced IT. As such we work closely with them on a number of concurrent projects. Sally and James are our main points of contact and always available to spea... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Broadband wasn’t working, fault was reported and was asked to take photos of the front and back of the router. I don’t know if somebody was doing checks in the back ground but I later learnt from oth... Zobacz więcej
Reakcja na opinię
Justin from Babb is always polite, patient and really helpful. He stays on the phone until everything is sorted and never makes you feel rushed. He’s especially patient with my limited IT knowledge, e... Zobacz więcej
Reakcja na opinię
Really helpful and to be honest he took over my screen and did all the work. He also explained what he was doing which made the experience more personal.
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The individual listened to my issues…
The individual listened to my issues and fixed them in a diligent, professional and friendly manner.
Gary excellent as always
Everything that I asked for on the…
Everything that I asked for on the dashboard report was sorted quickly and efficiently
My request for removal of a PC from network
My request for removal of a PC from our network was acknowledged by email. The request has been passed to another department, but I have received no further information since then.
Subsequent to my review (above) I received a call from Babble which explained the reason for the delay. The customer support provided a very clear review of the issues and an acceptable pathway for addressing the problem. Hopefully this will now be resolved.

Odpowiedź od Babble
Happy with the technical support…
Happy with the technical support provided to resolve the connectivity issues.
Jim Was a great help on fixing our…
Jim Was a great help on fixing our phone lines - got a new phone cable delivered within 48hrs of the problem!!
Really helpful and to be honest he took…
Really helpful and to be honest he took over my screen and did all the work.
He also explained what he was doing which made the experience more personal.
Joe was friendly and fast
Joe was friendly and fast, Explained everything and was polite.
The customer support rang me to…
The customer support rang me to actually speak with me to resolve the case and it was sorted within a matter of minutes by phone.
Refreshing - thank you Azad
Very efficient resolution
Cameron resolved corrupted files within my Outlook very quickly and efficiently.
Quick and efficient response
Quick and efficient response, and resolved very quickly.
Amazing service.
Thanks Babble for your help
Thanks Babble for your help; quick to field my query and another fast response - really appreciate everything - thanks!
Unreliable service
I was re-issued with a laptop after being issued with a "new" laptop a few days previously - as the one I had been given did not have a working camera even though I has explained that I was in a training role and often used zoom. When I returned for my new camera/laptop Julius did not apologise for issuing me with a laptop without a camera- he said that the camera would have been checked prior to issuing but the problem was issues with Dell as the camera crashes out randomly and this is a common staff experience- . He was about to issue me with a new Dell and I told hm that this would not be a appropriate in my online training role to have a laptop with a randomly crashing camera and requested an alternative brand. I now have a large and clunky thinkpad but if that the only one with a working camera so be it!. I am concerned if staff are being issued with non working cameras as a lot of training expects camaras to be on - tbh I don't feel confident that the camera was properly checked prior to issuing???

Odpowiedź od Babble
Speed of communication and resolution was 5 star from Alex
Speed of communication and resolution was 5 star from Alex, remoted on to save lots of emails
Quick response
Quick response, very friendly operator, fixed the problem in no time.
Highly recommend Mohsin Malik
Highly recommend Mohsin Malik - he found the route cause of the issue and advised on best next steps
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







