I bought non HP printer refills from Printerbasics for my HP printer. Dispatch was very quick and instructions were good. Unfortunately, the printer would not recognise the refills. I therefore got i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered black/colour cartridges, unfortunately one then both became faulty with in no time.Contacted printerbasics via eBay messages,all sorted by Simon H.Replacement items arrived very quickly,all... Zobacz więcej
Reakcja na opinię
Things go wrong ! That’s when you find out how good your suppliers really are. Evri screwed up a delivery yet again but printerbasics were excellent and sent a replacement cartridge by return mail and... Zobacz więcej
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Great service and an equally great product, backed by a 24 month guarantee. Never had any issues with these guys. Recently, one coloured cartridge failed to print the red ink, no question simple... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
8th. Floor, Union House, Union Street, JE2 3RF, St. Hellier
- 0845 606 1353
- customerservices@printerbasics.com
- printerbasics.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service.
I bought non HP printer refills from Printerbasics for my HP printer. Dispatch was very quick and instructions were good. Unfortunately, the printer would not recognise the refills. I therefore got in touch with extremely helpful and friendly staff who tried everything to get the cartridges to work. However, all the measures failed and I was immediately offered a refund. Excellent customer support.
I thought I had bought 2 x black ink…
I thought I had bought 2 x black ink cartridges. Got in touch with Gemma, who was very helpful, asking me to return the cartridges, if they were unopened. I'm keeping them, as I felt, they were happy for me to return them. I'll keep them for future use and, purchase black ink when I next get paid.
Excellent service
Excellent service, had a question about an ink cartridge, quick response from Simon H. All quickly resolved, great service. As always it’s the after service that counts. Excellent. Thank you.
SIMON SORTED
Simon was courteous to deal with solved the faulty cartridge problem replacement were replaced in express time
Seamless service
Such a nice team to deal with. Polite, fast response time, efficient and helpful. Thank you Gemma, Simon and Rachel.
I wouldn’t hesitate to recommend them or use their products again.
We did have some issues with the…professional people
We did have some issues with the product but this was soon solved with very professional people very helpful quick response no messing around I will certainly deal with them again
eBay
Bought a cartridge off eBay, it arrived super quickly in about two days, I contacted them with a slight issue and Rachel sorted it out for me straight away. Responses to emails were super quick too! Amazing!!
Had a small issue with tracking number…
Had a small issue with tracking number but sorted out so fast amazing company

Odpowiedź od printerbasics.com
First time I used printer basics…
First time I used printer basics unfortunately the cartridge they sent me was empty contacted Customer Service got Lucy she was very helpful and sorted a full refund for me so I can’t really complain about that.

Odpowiedź od printerbasics.com
Excellent experience and great customer…
Excellent experience and great customer service especially from Gemma who was a great help. 10/10

Odpowiedź od printerbasics.com
My printer would not accept non-HP…
My printer would not accept non-HP cartridges and after trying all options advised I was offered a full refund. Thanks to Sheree for all of her efforts.

Odpowiedź od printerbasics.com
I want to thank Lindsay for helping me…
I want to thank Lindsay for helping me a credit to your company thank you

Odpowiedź od printerbasics.com
Excellent customer service indeed.
Excellent customer service indeed.
An item purchased was not fully working and it was replaced quickly.
Staff very kind and professional.

Odpowiedź od printerbasics.com
Fast and Reliable Service
I had a sorting with cartridges for my latest printer, but it was sorted out by Simon at Printerbasics.com. Great cartridges, will order more. Quick turn around, and sound knowledge from this service.
Many Thanks.

Odpowiedź od printerbasics.com
Simon H
Simon H was such a great help with great communication helping me out and resolving my query
Much appreciated Gary

Odpowiedź od printerbasics.com
Have been buying ink from printer…
Have been buying ink from printer basics for a while now and have always found the product good and Lucy & Simon are always there to help with their prompt responses. Thank you much appreciated.

Odpowiedź od printerbasics.com
Recommended...!
Very helpful when I had questions to ask, helped me throughout, will order from here again, recommended.!

Odpowiedź od printerbasics.com
Quick delivery and great team ❤️
Had a issue with the received cartridge, it was resolved quickly. Quick delivery and great team ❤️

Odpowiedź od printerbasics.com
printer cartridges
The printer cartridges I ordered were delivered the very next day. The cartridges worked perfectly straight out of the boxes, all in all a very professional service directed by Simon

Odpowiedź od printerbasics.com
Faulty print cartridge.
I had a print cartridge that I had not installed for a couple of weeks. When I did put it in my printer, it was not recognised. I went to the firms Q&A section and tried the hacks there but still no good. Because I'd had the cartridge awhile I didn't think the firm would help, but I emailed them, explained to Lucy my problem, sent a couple of pictures as requested and she informed me a new cartridge would be sent out immediately. How lovely, nice service from a real person.
Would recommend printerbasics to anyone now.
Thank you

Odpowiedź od printerbasics.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.



